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After I stopped an attack on the subway, the victim and I bonded over Katz’s pastrami sandwiches
(New York Jewish Week) — You definitely don’t want to have what she was having at that moment.
It was December, on a Friday. I was in the tunnel that leads to the subway that runs beneath the American Museum of Natural History on West 81st St. Walking just ahead of me were two women, chatting with each other. I didn’t know them, but I watched as a man, disheveled and bearded, wearing a black knit cap with a sparkly “NYC” on it, came from the other direction. He veered a little too close to the taller of the two. Suddenly, he shifted and grabbed her from behind.
I often wondered what I would do in this situation. Standing only steps away, I no longer had to wonder. After a moment’s hesitation, I sprang into action, grabbing the man and pulling him off her. Then the woman, her friend and I hightailed it through the turnstiles. All in a New York minute.
The woman said she was OK, just worried her attacker would hurt other women. I called 911 but the operator could only speak in subway platforms, not quite grasping it occurred under the museum. How could a visitor be expected to explain the location? And why was there no attendant or police patrol in one of New York’s most visited neighborhoods? I happen to be getting a PhD in tourism studies at Purdue University, but it’s a no-brainer how bad that is for visitors and locals alike.
The 20th Precinct and Transit District 1 responding officers were polite but seemed focused on whether the attack was sexual. Later, the woman would tell me she sensed they thought nothing actually happened, despite a clear crime. “I don’t know,” she said, “one moment I’m walking in the subway and the next someone grabs me from behind. But I wind up OK, so there’s no problem?”
They nabbed the guy, holding him against the tiled wall in the very place the attack occurred. One officer said something like, “He has no ID, no nothing. He’s babbling to himself and doesn’t seem to know where he is.” A sense of pity rose in all of us. The woman did not want to press charges. Even the police were sympathetic, expressing how helping the mentally ill is beyond their capacity. The consensus seemed to be that they would take him somewhere for mental help.
As we waited for the train — mine to Washington Heights, the women’s to Queens — we realized we all had just come from the New-York Historical Society’s “I’ll Have What She’s Having” exhibit on Jewish delis, named for the iconic Katz’s Delicatessen scene in the 1989 film “When Harry Met Sally.” We laughed about what struck us as an ironic way to spend a Friday Shabbat evening days before Hanukkah.
Still perhaps cautious of our surroundings, we shared thoughts about the exhibit. For instance, the surprising amount of Los Angeles material and the signage explaining terms someone Jewish or from New York might take for granted — like mohel or mikvah — and Yiddish words that have long entered the local vernacular, no matter your religion.
The woman who was attacked didn’t want to be identified here, saying “I don’t want people to Google me and this is the first thing they see” — something I understand, having myself been a crime victim in 2014. Later, she texted to say she arrived home safely, adding that, despite the attack, she was “grateful to live in New York, because you restore my faith that people are there for each other.” I don’t think of myself as a mensch or hero. I just did what had to be done. And, like I said, I had a moment’s hesitation.
The situation called for dinner plans. A Jewish deli, of course, considering the circumstances. And it had to be Katz’s.
I arrived at the deli, laden down with a few free Chabad menorahs I picked up along the way after coming from the Union Square Holiday Market. I almost rushed past her standing outside the restaurant, worried about being late. We encountered a chaotic, noisy scene inside, and I realized I had not been there since before the pandemic. A man behind us in the haphazard line, there for the first time, nervously wanted advice. Have what we’re having, I suggested: pastrami on rye with mustard. No cheese, a kosher nod in this place long without such restrictions.
If fate’s bad luck brought us together, serendipity now ruled. Our sandwich maker looked familiar, and I realized he appeared in a video at the deli exhibit. As Esteban pushed our sandwiches over the glass divider, the famous table from the fake orgasm scene in “When Harry Met Sally” suddenly emptied, a family bundling up to leave. I ran to grab it, even mid-sentence talking with Esteban about the exhibit.
Yes, it was touristy! But considering what we had encountered only days before, it was a relief to feel like a tourist in a crowd of tourists. There were locals too, of course, like a diminutive old couple, smiling and saying hello to select tables. We asked a gorgeous Greek tourist we at first thought was an influencer — her dress a one-of-a-kind, hair in flowing, pop queen curls — to snap our picture.
We talked for hours about jobs, travel, family, the men in our lives and how there is no city like New York, with its museums and culture and its ethnic and religious diversity. The ultimate way to say “to life,” l’chaim.
Crime impacts everyone differently, especially when it happens to you. Yet I also know the city is vastly safer than when I was young. At 54, I remember the 1970s, ’80s and ’90s, when murders peaked at something like six a day.
If I learned anything from the subway experience, it is that our time on earth is a gift more precious than anything we might unwrap on Hanukkah or Christmas. And if anyone saw us sitting at that famous Katz’s table wondering why we laughed so much, they should ask to have what we were having: a profound appreciation that, like the sandwiches in front of us, life is delicious and should be enjoyed in big portions, despite what fate throws at us.
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JACQUELINE HOCHMAN JUNE 7, 1938 – APRIL 1, 2025
Jacqueline “Jackie” Hochman passed away peacefully on April 1, 2025 at the Simkin Centre in Winnipeg at the age of 86.
Jackie was born on June 7, 1938. She is predeceased by her husband Sam, daughter Robyn, parents Samuel and Bertha “Birdie” Niznick, and brother Allyn.
Jackie will be deeply missed by her remaining children, Marshall and Shawn (Karen), her grandchildren, Hannah, Daniel (Jodi), and Freya (and her partner, Spencer), and her great-granddaughter, Haisley.
Her children and grandchildren were her world. Jackie will be remembered for her fierce love and unwavering devotion to family. Sam, her husband of 65 years, loved her with every fibre of his being. May her memory be a blessing. In lieu of flowers, the family kindly requests that donations be made to the Saul and Claribel Simkin Centre.
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Samsung Washing Machine Repair: Frequent Issues and Professional Fixes
When your Samsung washing machine begins acting up, it can throw your entire laundry routine into chaos. Even with cutting-edge technology and sleek designs, these appliances can develop issues that range from minor glitches to major malfunctions. This comprehensive guide will take you through the most common problems encountered with Samsung washers, walk you through initial diagnostic steps, and explain when and why professional repairs become essential. For more detailed repair insights, Discover more here.
Understanding the Challenges
Samsung washing machines are celebrated for their innovative features, energy efficiency, and robust performance. Yet, like all complex machinery, they are susceptible to wear and tear. Users often report issues such as:
- Error Codes: Cryptic digital messages indicating malfunctioning sensors or control board errors.
- Water Drainage Problems: Incomplete draining leading to wet clothes or water pooling in the drum.
- Excessive Vibration or Noise: Unusual sounds during spin cycles, often a sign of imbalance or mechanical wear.
- Leaking Water: Water escaping from the machine, which can damage floors and other nearby surfaces.
- Door Lock or Latch Failures: Problems with door sensors or locking mechanisms that prevent the machine from starting.
- Motor or Pump Issues: Malfunctions that affect the washer’s ability to agitate, drain, or complete cycles properly.
Each of these issues may have different root causes, and understanding them is the first step to determining whether you can fix it yourself or need professional assistance.
Step-by-Step Diagnostic Process
Before jumping into repairs, it is wise to perform a systematic diagnostic check. Begin by noting any error codes displayed on your machine’s control panel. Samsung models typically provide codes such as “4E” (water inlet issues) or “5E” (drainage errors), which can guide your troubleshooting efforts.
Initial Checks:
- Power and Settings: Ensure the washer is properly plugged in and that the selected cycle includes the drain phase.
- Water Supply: Verify that the water inlet is unobstructed and that water pressure is sufficient. Low water pressure can sometimes trigger fill errors.
- Drainage System: Inspect the drain hose for kinks or blockages. Remove any debris that may hinder the water flow.
Advanced Checks: For more persistent issues, consider:
- Cleaning filters and pump components to remove lint or foreign objects.
- Checking sensor contacts and wiring for signs of corrosion or loose connections.
- Observing the machine during a test cycle to listen for unusual noises that might indicate a failing motor or pump.
These steps can help determine if the problem is a simple fix you can handle on your own, such as clearing a clogged hose, or if it indicates a more severe fault.
When Professional Repairs Are Necessary
While basic troubleshooting can resolve many issues, there are cases when professional repair is the safer and more effective route:
- Complex Electronic Failures: If your washer is displaying persistent error codes or the control board seems unresponsive, professional diagnostics are crucial to avoid further damage.
- Mechanical Breakdowns: Problems with the motor, pump, or internal transmission often require specialized tools and expertise to repair correctly.
- Warranty Considerations: If your Samsung washer is still under warranty, attempting a DIY repair could void it. Authorized technicians use approved parts and methods to maintain your warranty’s validity.
- Safety Risks: Any repairs involving electrical components or high-voltage parts should be handled by professionals to prevent injury.
When in doubt, it’s best to consult a certified repair service. Professionals have access to manufacturer-specific repair manuals and diagnostic tools that increase the likelihood of a lasting fix.
Professional Fixes: What to Expect
A reputable service technician will start by running a complete diagnostic test on your Samsung washing machine. Once the issue is identified, they may take actions such as:
- Replacing faulty sensors or electronic control boards that trigger error codes.
- Cleaning or replacing clogged filters, drain hoses, and pump components to restore proper drainage.
- Rebalancing or repairing motor assemblies to reduce excessive vibration and noise.
- Fixing or replacing door locks and latches to ensure safety and proper operation.
The goal of a professional repair is not only to fix the immediate issue but also to provide preventive advice to reduce the likelihood of future malfunctions. Technicians often inspect related components that might soon wear out, recommending part replacements as needed to avoid recurring problems.
Preventive Maintenance: Tips for Longevity
Keeping your Samsung washing machine in peak condition requires a blend of regular maintenance and occasional professional check-ups. Here are some effective strategies:
- Regular Cleaning: Clean the filter, drain hose, and pump area at least once a month to remove lint and debris.
- Descaling: In areas with hard water, mineral deposits can affect performance. Use a descaling agent as recommended by the manufacturer.
- Proper Loading: Avoid overloading the washer, which can strain the motor and pump, and always use the appropriate amount of detergent.
- Periodic Professional Inspections: Schedule an annual service call to ensure that all components are functioning correctly and to replace any parts showing signs of wear.
- Follow the Manual: Always refer to the user manual for specific maintenance recommendations tailored to your model.
By adopting these habits, you not only prevent common issues but also extend the overall lifespan of your appliance.
Case Studies: Real-World Success Stories
Consider the experience of Emily, who noticed her Samsung washer repeatedly displaying a “5E” error—indicative of a drainage problem. After a thorough DIY inspection revealed a partially blocked drain hose, she still encountered intermittent issues. Emily then called a professional repair service, which discovered a worn-out pump impeller. Replacing this part not only resolved the error but also improved the machine’s overall efficiency.
In another instance, James’s Samsung washer started to vibrate excessively during spin cycles. What began as a minor annoyance quickly escalated into a concern about potential damage. Professional technicians found that the machine’s suspension system was compromised, and they rebalanced the unit while replacing worn-out shock absorbers. The result was a quieter, more stable machine that James could rely on for years to come.
Samsung washing machines are built to offer convenience and efficiency, but even the best appliances need proper care and occasional expert attention. Whether you’re a DIY enthusiast or prefer to call in the professionals, understanding the common issues and their solutions is key to keeping your machine in top shape. With proactive maintenance and timely repairs, you can ensure that your washer not only lasts longer but also continues to perform at its best.
Embrace preventive practices, know when to take matters into your own hands, and don’t hesitate to seek professional help when needed. In doing so, you safeguard your investment and enjoy the seamless, stress-free operation of your Samsung washing machine for years to come.
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The Science Behind Streak-Free Windows: What Professionals Do Differently
When it comes to window cleaning, nothing beats the satisfaction of streak-free, crystal-clear glass. But achieving this pristine finish isn’t as simple as grabbing a cloth and some spray. Professional window cleaners have mastered the science behind streak-free windows, using specific techniques and tools to deliver flawless results. Here’s what they do differently and why their methods are so effective.
1. Using the Right Tools for the Job
Professionals don’t rely on standard cleaning products or paper towels to get the job done. Instead, they use high-quality tools specifically designed for window cleaning. Key items in their arsenal include:
- Squeegees: The cornerstone of any professional’s toolkit, squeegees ensure even water removal, leaving no streaks behind. The rubber blades are replaced regularly to maintain their effectiveness.
- Microfiber Cloths: Unlike traditional rags, microfiber cloths are lint-free and highly absorbent, making them perfect for detailing and edge cleaning.
- Specialized Cleaning Solutions: Professionals often use eco-friendly, ammonia-free solutions that dissolve dirt and grease without leaving residues.
- Water-Fed Poles: For high-rise or hard-to-reach windows, water-fed poles equipped with purified water systems are used to clean without streaking.
2. The Importance of Purified Water
One of the secrets to streak-free windows lies in the water itself. Tap water contains minerals, salts, and impurities that can leave behind spots and streaks when it dries. Professionals use purified water systems that remove these contaminants, ensuring a spotless finish.
Purified water also has a natural ability to dissolve dirt and grime more effectively than regular water. When combined with the right tools, it creates the perfect formula for crystal-clear windows.
3. Perfecting the Technique
The way professionals clean windows is just as important as the tools they use. Here are some techniques they employ to achieve streak-free results:
- Pre-Cleaning: Before tackling the glass, professionals remove loose dirt and debris from the surface to prevent scratches.
- Systematic Movements: Using a squeegee, they clean in overlapping strokes, starting at the top and working their way down. This ensures no spots are missed and prevents water from dripping onto already cleaned areas.
- Edge Detailing: Professionals pay special attention to the edges and corners of the glass, where streaks are most likely to form. Microfiber cloths are often used for this step.
- Drying Techniques: Any remaining water is carefully wiped away to prevent streaking. This step is crucial, especially in areas with high humidity.
4. Timing Matters
Professional window cleaners know that timing can make or break the outcome. Cleaning windows on a sunny day might seem like a good idea, but direct sunlight causes cleaning solutions to dry too quickly, leaving streaks behind. Professionals prefer overcast days or cooler parts of the day to ensure optimal results.
5. Safety First
For high-rise buildings or windows in hard-to-reach places, safety is a top priority. Professionals use specialized equipment like harnesses, ladders, and scaffolding to ensure they can clean effectively without compromising safety. This expertise allows them to tackle challenging jobs while maintaining streak-free quality.
6. Experience and Training
What truly sets professionals apart is their experience. Years of practice have honed their skills, allowing them to identify and address potential issues, like hard water stains or stubborn grime, before they become a problem. Their training ensures they can adapt to different types of glass and environments, delivering consistent results every time.
A Trusted Name in Toronto
When it comes to achieving streak-free windows, Toronto Window Cleaners has perfected the art. With over 20 years of experience, their team of fully trained and certified professionals uses advanced techniques and tools to deliver exceptional results. Whether it’s a residential property or a high-rise building, they’ve built a reputation for excellence across the Greater Toronto Area.
In conclusion, the science behind streak-free windows is a blend of using the right tools, employing expert techniques, and understanding the conditions that impact cleaning results. By trusting professionals, you’re not just ensuring sparkling windows—you’re investing in a methodical process that guarantees perfection every time.
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