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Sophie is 85 and survived the Holocaust. Caroline is 29 and new to NYC. Here’s how they became fast friends.
(New York Jewish Week) – It’s a sunny Wednesday afternoon, and Sophie Turner Zaretsky has laid out a tray of fruit and cookies, eagerly awaiting her friend Caroline Crandell. When Crandell arrives at Zaretsky’s Upper West Side apartment, just a few minutes after their scheduled meeting time of 3 p.m., the two break into smiles and embrace.
The two women have been meeting every few weeks since the fall of 2022. Like any pair of friends, they discuss everything that’s going on in their lives and families, as well as current events and their favorite spots in the city. But unlike most friendships, there’s a 56-year age gap between the two: Zaretsky, a Holocaust survivor and retired radiation oncologist, is 85, while Crandell, a software engineer, is 29.
“We just talk,” Zaretsky told the New York Jewish Week as she poured tea for Crandell and a reporter. “Whatever comes into our head.”
“She knows all about my dating life,” Crandell added. “I get a lot of advice, which is helpful.”
The pair were matched through the “Caring Calls” initiative, a flagship program of the Wechsler Center for Modern Aging at the Marlene Meyerson JCC Manhattan on the Upper West Side. The program was created during the pandemic to help seniors combat isolation. It enlists some 130 volunteers to reach out to everyone over 70 who has attended any type of program or event at the JCC in recent years. Most of the check-ins happen over the phone: Volunteers call a few times a year to say hello and offer everything from tech support to grocery shopping assistance.
“We want to be there for our community as folks age,” Susan Lechter, the director of the Wechsler Center, told the New York Jewish Week. “No one should be lonely in this world. If we can make a difference in any way, we want to be there for our community.”
And some of these relationship blossom into something deeper. Seniors can request a “buddy” for regular phone calls; according to the Wechsler Center, there have been 140 “buddy” matches so far.
When Zaretsky first heard from Caring Calls last fall, she had a specific request: She wanted to be matched with a young person as a buddy. “I talk to old people and I’m tired of hearing about all the issues and problems with aging,” Zaretsky quipped. “I have my own issues; I don’t want to hear anybody else’s.”
Given that most of the Caring Calls volunteers are middle-aged or older adults, Lechter knew exactly whom to tap: Crandell, who was living by herself in a fifth-floor walkup on the Upper East Side, having arrived in New York via California during the Omicron wave of January 2022. In order to meet new friends, Crandell had enrolled in intramural soccer at the JCC, and she also had inquired about volunteer opportunities there.
“My family is very far away and I haven’t had any living grandparents for a long time. I didn’t know anyone when I moved here,” Crandell said, explaining her interest in the Caring Calls program. “I think it’s good to have different generations and different perspectives come together.”
Matched by Lechter, the pair first spoke in October of last year and they hit it off immediately. “I think we spoke for like an hour,” Crandell said, recalling how they bonded over their dislike of cooking and exercise. “By the end of the call we said to each other, ‘Let’s not do the call thing. Let’s meet up.’ I came over a few days later and we’ve been getting together every few weeks ever since.”
Turner Zaretsky and Crandell get together every few weeks at Turner Zaretsky’s Upper West Side apartment, pictured here on May 10, 2023. (Julia Gergely)
The particular afternoon of the New York Jewish Week’s visit, Crandell had brought over a new blend of tea to try. Over their beverages, the two women share lipstick and book recommendations, and swap stories about their childhoods — which were, not surprisingly, vastly different from one another’s.
Zaretsky, born Selma Schwarzwald in 1937, had grown up in hiding in Lvov, Poland; she and her mother posed as Catholics in order to avoid deportation to the Belzec killing center. She moved to England with her mother in 1948, when she was 10, and wasn’t told she was Jewish until she was a teenager.
“It was terrible,” she said of moving from Poland to England. “It’s very hard to be a refugee when you don’t know the language. You feel stupid. You don’t have the narrative. I didn’t have the narrative for England and I didn’t have the narrative for being Jewish.”
After attending medical school in England, Zaretsky moved to New York in 1963 for her medical residency at Montefiore Hospital in the Bronx, and found herself alone in a brand new city. In 1970, she married David Zaretsky.
Though the JCC initiative is the first time either Zaretsky or Crandell have participated in a formal matching program, Zaretsky has a history of “adopting” people who look like they might need it. A number of years ago at a dinner at the United Nations, which she attended in place of her son who often worked with the organization, Zaretsky was seated next to the ambassador from Malta. “He didn’t know people in New York, so being the Jewish mother that I am, I had to introduce him to everyone to make sure he could live a good life here,” she said. They’re still friends to this day, Zaretsky said, and she has been known to advise him on certain geopolitical issues when the General Assembly meets.
“I have found that young people nowadays are so educated and so aware, but they still need a little bit of TLC — at least this one does,” Zaretsky said, nodding towards Crandell. “But I do, too.”
Indeed, former U.S. Surgeon General Vivek Murthy has described a “loneliness epidemic” that peaked, not surprisingly, at the height of the pandemic. Older adults, disproportionately women, have been especially vulnerable, although a Harvard studying 2021 found that older teens and young adults were the hardest hit by the social isolation brought on by the pandemic.
“I feel like in the society we live in right now, isolation and disjointed community is common,” Crandell said. “Everything’s online, every single person has been affected by technology and feeling pretty isolated, no matter what age. Any opportunity to meet people in person or just connect with someone goes a long way.”
This type of relationship is exactly what the program aims to achieve, said Lechter. “We were determined to create more intergenerational opportunities,” she said. “We’re hoping that it becomes more frequent.”
By the time Crandell needs to head to her soccer game, several hours have passed. “I come thinking I’m just stopping by, but it turns out we have hours of things we need to discuss,” Crandell told the New York Jewish Week. “I always lose track of time.”
Like any good Jewish mother, Zaretsky sends her off with a care package of snacks to take home and a plan for when they’ll meet up again — this coming Friday, for Shabbat dinner.
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JACQUELINE HOCHMAN JUNE 7, 1938 – APRIL 1, 2025
Jacqueline “Jackie” Hochman passed away peacefully on April 1, 2025 at the Simkin Centre in Winnipeg at the age of 86.
Jackie was born on June 7, 1938. She is predeceased by her husband Sam, daughter Robyn, parents Samuel and Bertha “Birdie” Niznick, and brother Allyn.
Jackie will be deeply missed by her remaining children, Marshall and Shawn (Karen), her grandchildren, Hannah, Daniel (Jodi), and Freya (and her partner, Spencer), and her great-granddaughter, Haisley.
Her children and grandchildren were her world. Jackie will be remembered for her fierce love and unwavering devotion to family. Sam, her husband of 65 years, loved her with every fibre of his being. May her memory be a blessing. In lieu of flowers, the family kindly requests that donations be made to the Saul and Claribel Simkin Centre.
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Samsung Washing Machine Repair: Frequent Issues and Professional Fixes
When your Samsung washing machine begins acting up, it can throw your entire laundry routine into chaos. Even with cutting-edge technology and sleek designs, these appliances can develop issues that range from minor glitches to major malfunctions. This comprehensive guide will take you through the most common problems encountered with Samsung washers, walk you through initial diagnostic steps, and explain when and why professional repairs become essential. For more detailed repair insights, Discover more here.
Understanding the Challenges
Samsung washing machines are celebrated for their innovative features, energy efficiency, and robust performance. Yet, like all complex machinery, they are susceptible to wear and tear. Users often report issues such as:
- Error Codes: Cryptic digital messages indicating malfunctioning sensors or control board errors.
- Water Drainage Problems: Incomplete draining leading to wet clothes or water pooling in the drum.
- Excessive Vibration or Noise: Unusual sounds during spin cycles, often a sign of imbalance or mechanical wear.
- Leaking Water: Water escaping from the machine, which can damage floors and other nearby surfaces.
- Door Lock or Latch Failures: Problems with door sensors or locking mechanisms that prevent the machine from starting.
- Motor or Pump Issues: Malfunctions that affect the washer’s ability to agitate, drain, or complete cycles properly.
Each of these issues may have different root causes, and understanding them is the first step to determining whether you can fix it yourself or need professional assistance.
Step-by-Step Diagnostic Process
Before jumping into repairs, it is wise to perform a systematic diagnostic check. Begin by noting any error codes displayed on your machine’s control panel. Samsung models typically provide codes such as “4E” (water inlet issues) or “5E” (drainage errors), which can guide your troubleshooting efforts.
Initial Checks:
- Power and Settings: Ensure the washer is properly plugged in and that the selected cycle includes the drain phase.
- Water Supply: Verify that the water inlet is unobstructed and that water pressure is sufficient. Low water pressure can sometimes trigger fill errors.
- Drainage System: Inspect the drain hose for kinks or blockages. Remove any debris that may hinder the water flow.
Advanced Checks: For more persistent issues, consider:
- Cleaning filters and pump components to remove lint or foreign objects.
- Checking sensor contacts and wiring for signs of corrosion or loose connections.
- Observing the machine during a test cycle to listen for unusual noises that might indicate a failing motor or pump.
These steps can help determine if the problem is a simple fix you can handle on your own, such as clearing a clogged hose, or if it indicates a more severe fault.
When Professional Repairs Are Necessary
While basic troubleshooting can resolve many issues, there are cases when professional repair is the safer and more effective route:
- Complex Electronic Failures: If your washer is displaying persistent error codes or the control board seems unresponsive, professional diagnostics are crucial to avoid further damage.
- Mechanical Breakdowns: Problems with the motor, pump, or internal transmission often require specialized tools and expertise to repair correctly.
- Warranty Considerations: If your Samsung washer is still under warranty, attempting a DIY repair could void it. Authorized technicians use approved parts and methods to maintain your warranty’s validity.
- Safety Risks: Any repairs involving electrical components or high-voltage parts should be handled by professionals to prevent injury.
When in doubt, it’s best to consult a certified repair service. Professionals have access to manufacturer-specific repair manuals and diagnostic tools that increase the likelihood of a lasting fix.
Professional Fixes: What to Expect
A reputable service technician will start by running a complete diagnostic test on your Samsung washing machine. Once the issue is identified, they may take actions such as:
- Replacing faulty sensors or electronic control boards that trigger error codes.
- Cleaning or replacing clogged filters, drain hoses, and pump components to restore proper drainage.
- Rebalancing or repairing motor assemblies to reduce excessive vibration and noise.
- Fixing or replacing door locks and latches to ensure safety and proper operation.
The goal of a professional repair is not only to fix the immediate issue but also to provide preventive advice to reduce the likelihood of future malfunctions. Technicians often inspect related components that might soon wear out, recommending part replacements as needed to avoid recurring problems.
Preventive Maintenance: Tips for Longevity
Keeping your Samsung washing machine in peak condition requires a blend of regular maintenance and occasional professional check-ups. Here are some effective strategies:
- Regular Cleaning: Clean the filter, drain hose, and pump area at least once a month to remove lint and debris.
- Descaling: In areas with hard water, mineral deposits can affect performance. Use a descaling agent as recommended by the manufacturer.
- Proper Loading: Avoid overloading the washer, which can strain the motor and pump, and always use the appropriate amount of detergent.
- Periodic Professional Inspections: Schedule an annual service call to ensure that all components are functioning correctly and to replace any parts showing signs of wear.
- Follow the Manual: Always refer to the user manual for specific maintenance recommendations tailored to your model.
By adopting these habits, you not only prevent common issues but also extend the overall lifespan of your appliance.
Case Studies: Real-World Success Stories
Consider the experience of Emily, who noticed her Samsung washer repeatedly displaying a “5E” error—indicative of a drainage problem. After a thorough DIY inspection revealed a partially blocked drain hose, she still encountered intermittent issues. Emily then called a professional repair service, which discovered a worn-out pump impeller. Replacing this part not only resolved the error but also improved the machine’s overall efficiency.
In another instance, James’s Samsung washer started to vibrate excessively during spin cycles. What began as a minor annoyance quickly escalated into a concern about potential damage. Professional technicians found that the machine’s suspension system was compromised, and they rebalanced the unit while replacing worn-out shock absorbers. The result was a quieter, more stable machine that James could rely on for years to come.
Samsung washing machines are built to offer convenience and efficiency, but even the best appliances need proper care and occasional expert attention. Whether you’re a DIY enthusiast or prefer to call in the professionals, understanding the common issues and their solutions is key to keeping your machine in top shape. With proactive maintenance and timely repairs, you can ensure that your washer not only lasts longer but also continues to perform at its best.
Embrace preventive practices, know when to take matters into your own hands, and don’t hesitate to seek professional help when needed. In doing so, you safeguard your investment and enjoy the seamless, stress-free operation of your Samsung washing machine for years to come.
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The Science Behind Streak-Free Windows: What Professionals Do Differently
When it comes to window cleaning, nothing beats the satisfaction of streak-free, crystal-clear glass. But achieving this pristine finish isn’t as simple as grabbing a cloth and some spray. Professional window cleaners have mastered the science behind streak-free windows, using specific techniques and tools to deliver flawless results. Here’s what they do differently and why their methods are so effective.
1. Using the Right Tools for the Job
Professionals don’t rely on standard cleaning products or paper towels to get the job done. Instead, they use high-quality tools specifically designed for window cleaning. Key items in their arsenal include:
- Squeegees: The cornerstone of any professional’s toolkit, squeegees ensure even water removal, leaving no streaks behind. The rubber blades are replaced regularly to maintain their effectiveness.
- Microfiber Cloths: Unlike traditional rags, microfiber cloths are lint-free and highly absorbent, making them perfect for detailing and edge cleaning.
- Specialized Cleaning Solutions: Professionals often use eco-friendly, ammonia-free solutions that dissolve dirt and grease without leaving residues.
- Water-Fed Poles: For high-rise or hard-to-reach windows, water-fed poles equipped with purified water systems are used to clean without streaking.
2. The Importance of Purified Water
One of the secrets to streak-free windows lies in the water itself. Tap water contains minerals, salts, and impurities that can leave behind spots and streaks when it dries. Professionals use purified water systems that remove these contaminants, ensuring a spotless finish.
Purified water also has a natural ability to dissolve dirt and grime more effectively than regular water. When combined with the right tools, it creates the perfect formula for crystal-clear windows.
3. Perfecting the Technique
The way professionals clean windows is just as important as the tools they use. Here are some techniques they employ to achieve streak-free results:
- Pre-Cleaning: Before tackling the glass, professionals remove loose dirt and debris from the surface to prevent scratches.
- Systematic Movements: Using a squeegee, they clean in overlapping strokes, starting at the top and working their way down. This ensures no spots are missed and prevents water from dripping onto already cleaned areas.
- Edge Detailing: Professionals pay special attention to the edges and corners of the glass, where streaks are most likely to form. Microfiber cloths are often used for this step.
- Drying Techniques: Any remaining water is carefully wiped away to prevent streaking. This step is crucial, especially in areas with high humidity.
4. Timing Matters
Professional window cleaners know that timing can make or break the outcome. Cleaning windows on a sunny day might seem like a good idea, but direct sunlight causes cleaning solutions to dry too quickly, leaving streaks behind. Professionals prefer overcast days or cooler parts of the day to ensure optimal results.
5. Safety First
For high-rise buildings or windows in hard-to-reach places, safety is a top priority. Professionals use specialized equipment like harnesses, ladders, and scaffolding to ensure they can clean effectively without compromising safety. This expertise allows them to tackle challenging jobs while maintaining streak-free quality.
6. Experience and Training
What truly sets professionals apart is their experience. Years of practice have honed their skills, allowing them to identify and address potential issues, like hard water stains or stubborn grime, before they become a problem. Their training ensures they can adapt to different types of glass and environments, delivering consistent results every time.
A Trusted Name in Toronto
When it comes to achieving streak-free windows, Toronto Window Cleaners has perfected the art. With over 20 years of experience, their team of fully trained and certified professionals uses advanced techniques and tools to deliver exceptional results. Whether it’s a residential property or a high-rise building, they’ve built a reputation for excellence across the Greater Toronto Area.
In conclusion, the science behind streak-free windows is a blend of using the right tools, employing expert techniques, and understanding the conditions that impact cleaning results. By trusting professionals, you’re not just ensuring sparkling windows—you’re investing in a methodical process that guarantees perfection every time.
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