Local News
QDoc: a new venture that promises to change the way patients interact with doctors
By BERNIE BELLAN It was in May of this year when I read an article in the Winnipeg Free Press by business reporter Martin Cash which told of a new venture that was going to provide an entirely new way for people who needed to see a doctor for urgent care. The venture was known as QDoc and it was the brainchild of two members of our local Jewish community: Dave Berkowits and Dr. Norm Silver.
As Cash wrote at the time, “it is being designed as the Uber for medical clinics to help link local patients, especially the elderly, parents with young children and people in remote locations far from a hospital or medical centre easily and quickly — and at no cost — with local physicians using an innovative patent-pending technology.”
Fascinated as I was by Cash’s story – and subsequent stories in other news media, including on Global TV and CTV News, I thought it was early days and, rather than contact Silver and Berkowits immediately to write a story of my own, I would wait a few months to see how QDoc had evolved in that time.
Recently I sat down with Berkowits and Silver at their downtown Winnipeg office to find our more about how QDoc has progressed – and to try to obtain a better understanding of just who it is that QDoc is most likely to help.
As it was explained to me during the course of the lengthy conversation I had with Silver and Berkowits, QDoc is “designed for episodic care” – similar to what is available at the groundbreaking Minor Illness and Injury Clinic on Corydon, the concept for which both Silver and Berkowits helped develop.
I asked Berkowits and Silver to tell me about their respective backgrounds prior to becoming involved with QDoc.
Berkowits said that he’s long been involved “on the technical side. I’ve spent my whole career mostly in diagnostic imaging. Recently I spent 15 years commuting from Winnipeg to Calgary. This is very exciting because now it’s a chance to be at home – and a chance to work with Norm. Norm is very passionate about medical technology.”
Silver jumped in at that point to say that he had recently retired from his position as an emergency room paediatric physician – “as of July 1st,” he explained. “I really did only five or five shifts the past year,” he noted, as he’s been devoting his full time to developing QDoc.
Silver added that “Dave has loads of experience in technology, but a huge amount of his experience is medical related as well, and my area is medical, but I’m familiar with programming as well.”
I asked how long they’ve known each other?
“Many years,” Silver answered.
I asked how old they were?
Berkowits said he’s 60, while Silver said he’s 50, adding that “Dave looks younger while I look older.”
I asked whether Norm is the oldest of the three very well known Silver brothers (the other two being dermatologist Shane and financial planner Michael).
Silver said that he is – older than Shane by a year and a half, and six years older than Michael.
Dave Berkowits’s younger brother, by the way, is Rady JCC Executive Director Rob Berkowits. Dave Berkowits’s sister, Heather, is actually married to Norm Silver. There is also another sister in the Berkowits family: Heather. Dave is the oldest of the four Berkowits siblings, he said, with 10 years between him and Heather, who is the youngest of the four.
Silver noted that he and Berkowits have become especially close the past 10 years – often working out together at the Rady JCC, “where we try to solve the world’s medical technology problems.”
I wondered where the idea for QDoc came from?
Silver said that “one of us would come up with an idea – and we basically had no ego about these things – and one of us would say, ‘Here’s a great idea,’ and the other would say, ‘Yah, but maybe we should do it this way instead,’ and in the end we would come up with a way better idea than either one of us would have come up with on his own.”
It was just about a year ago that QDoc did what is known as a “soft launch”. Silver and Berkowits had received help from a variety of sources, of which key assistance came from something known as North Forge Technology Exchange. North Forge is an organization supported by a number of private businesses that provides support and advice for start-ups in the technology sector. QDoc began with $1 million in capital, all of which was raised in Manitoba. Both Silver and Berkowits poured a lot of their own money into the venture.
At that point I wanted to explore just how it is that QDoc works. Silver and Berkowits suggested that I actually go online and register on QDoc to see how easy it is to access their system.
Subsequently, I did that following my conversation with them. I went to the QDoc home page and filled out the information needed to register and complete a patient profile. It was simply a matter of giving some very basic data, including name, address, phone number, and medical numbers (both the 6 digit number and the 9 digit number that all Manitobans have).
Once that was completed there is an optional area in which you can give information about allergies, your family doctor’s name, and the name and address of a pharmacy to which you might want a prescription sent – if that is a result of your online visit with a doctor.
At that point you are asked to fill out information explaining why you would like to see a doctor. If you have pictures that might be useful to a doctor in understanding your situation, you are asked to upload them.
Then, you would click on a button that says “I am ready for the doctor.”
That’s where QDoc works like Uber, as Martin Cash noted in his May article. At any given time there are doctors available to speak with you. Given the information you’ve just provided, QDoc will determine which available doctor is best suited to respond to your query and, within minutes you should be contacted by a doctor.
Berkowits explained: “We look at things like geographic location. Then the doctors who are available will get text messages on their phone – and, just like Uber, the first one to answer the text will connect with you.”
Silver also noted that “95% of the patients who contact QDoc have been ‘self-triaging’” and have had experience explaining their symptoms when they’ve presented in person either to a doctor’s office, an urgent care centre, or an emergency room.
During the course of our conversation though, several times Silver and Berkowits remarked upon the fact that, as QDoc has grown rapidly in terms of the number of patient visits, it’s become apparent that the vast majority of users are rural based – upwards of 75% at the present time, Silver said.
“In the rural areas, it’s hard to see a doctor,” he noted. And, although there has been quite a bit of publicity about QDoc in media, as I noted at the outset, it’s been primarily through word of mouth that people have become aware of QDoc.
Others “have said their pharmacists told them about QDoc,” Silver added. “Or someone else might have called a quick care clinic, but were told they couldn’t be seen and were suggested to try QDoc instead. Health Links has recommended us. So have emergency rooms.”
Looking back to his own education in medical school, which was over 25 years ago, Silver said that, long before “virtual care” became a reality (and which really came into its own as a result of Covid), “70-90% of diagnoses were shown to be able to be made by history alone; that’s without seeing the patient. When you look at adding video and talking to the patient, we know from our own metrics that 95% of diagnoses can be done without having to touch the patient.”
He added that studies in BC and Ontario have shown that when people were asked what they thought of virtual care, “98% thought it was as good as, if not better than in-person care.”
I was curious though, as to what the doctors who were standing by to receive texts from QDoc would be doing when they’re not actually working with QDoc.
“They all have other jobs,” Silver explained. “I’d say 80% of them are emergency physicians – because they do shift work.”
I wondered how many QDoc visits require referrals to other doctors? (In the Free Press article, Martin Cash told the story of a woman who contacted QDoc when her seven-year-old son was hit with a baseball bat. The doctor who responded to her query arranged for her son to see an ear, nose, and throat specialist the next day.)
But, as Silver explained, that would have been the exception rather than the rule when it comes to consultations with a doctor on QDoc, saying that “95% of our patients are taken care of without any other help” needed from any other doctors.
Also, since those first reports of QDoc in various media appeared in May, QDoc has been able to assemble quite a bit more information about how the program is being utilized. For one, there’s been a monthly volume increase of 70% month over month each of the past four months. (There were 144 visits to QDoc in May, but well over 1,000 in August.) As a result of all the new data that’s been gathered based on who’s been using QDoc It’s been a constantly evolving learning curve, Silver explained, but they’ve now arrived at some interesting observations, including: “15% of our patients would have gone to the emergency department if we didn’t exist and, (as has already been noted) 76% of our patients are from outside of Winnipeg – that’s where the need is.”
As far as how patients interact with the doctors, I wondered about the software that’s used?
“We have our own software that we’ve built from scratch,” Berkowits explained. “It’s an end to end encrypted video conversation. The audio side of it is recorded and kept as part of a medical record.”
“So it protects the doctor – and the patient,” Silver added.
In terms of what the patient would actually see on their computer screen, here is how it was explained to me: The screen would show: “We are searching for a doctor for you.” Then, “when the doctor accepts the call, they would hit the link on their computer or mobile device and doctor and patient would be connected together, with both audio and video. The doctor would be writing notes and ordering prescriptions, if necessary, while the patient might be asked to upload pictures or, with video, show the doctor if they have, for instance, skin lesions or, say, it’s your son who’s having trouble breathing, the doctor could examine him on camera.
Then, the doctor could fax a prescription to a pharmacy of your choosing. (It may seem archaic but prescriptions are still faxed into pharmacies in Manitoba, rather than sent digitally.) If lab tests are needed, the patient can receive an order for tests that can be printed out and taken to a lab.
The results of those tests will be sent to the doctor who ordered the tests, but if, for instance, the patient didn’t actually go for the tests that the doctor might have ordered, QDoc will send a follow-up communication to the patient saying “You forgot.”
What QDoc also does, at the end of every interaction between a doctor and patient, is ask the patient whether QDoc can send a copy of the report prepared by whichever doctor has treated that particular patient to that patient’s family doctor.
I asked whether QDoc is available 24/7?
The answer was “Yes. We don’t always have coverage 24/7,” but the system will respond 24/7 and, if there is no doctor available at a particular moment you’ll be told that.
Currently, according to Silver, there are “34” doctors in the QDoc system. “We want it be as attractive as possible for doctors working with us, so we want to give them a lot of work. Most of them are pretty motivated. Eighty percent of our paediatric patients right now are seen within five minutes of logging on.”
Another benefit of QDoc is that the 34 doctors who presently make up the total number of physicians on call at present are all connected through WhatsApp, where they share information and can discuss particular cases.
Silver gave this example: “A doctor who’s seeing a patient who happens to be in Brandon and who should really be seen by a doctor in person can ask on WhatsApp: “Is there anyone in Brandon who can see such and such patient tomorrow?” and a physician in Brandon can respond, “Yes, I can see your patient.” (Since the likelihood is that Brandon doctor is an emergency room physician, he or she will also likely say: “Tell your patient to come to emergency and tell the nurse that I’ve agreed to see your patient.”
As Berkowits observed, “virtual health care – since the pandemic, has become widely accepted, but the platform that we’ve built is widely collaborative.”
Something that Silver added – about emergency room physicians, is that quite often they’ll deal with a case such as a car accident or a drug overdose where a patient may present in an unconscious or semi-conscious state, the doctor treats them, the patient wakes up – and can be quite belligerent. But treating a patient virtually, where the doctor is able to give immediate and effective treatment – and the patient is very much appreciative – well, that’s very rewarding for emergency doctors – and is one of the reasons so many of them are flocking to join QDoc.
I suggested to Silver and Berkowits though, that someone would have to have either a computer or a mobile device in order to contact Doc.
While they didn’t totally disagree, Silver gave an example of a new initiative that’s been taken in cooperation with the public sector as an example how QDoc can be used to help patients who have no access to a computer:
“We have a partnership with something called the Downtown Community Safety Partnership,” he explained. “They’re relatively new and they’re funded by government. They’re working with homeless people. If they can get the money, they’re going to be carrying tablets and then they can help homeless people contact us. A lot of these people don’t go to a doctor, they don’t go to a hospital, they don’t trust authority.” But, as Silver noted, a doctor from QDoc might be in the best position to provide help – through a worker from this downtown organization.
Similarly, QDoc will also be working with one personal care home by installing a large screen TV through which residents, with the help of an aide, will be able to communicate with a doctor.
I wondered though, whether an initiative of that sort wouldn’t be perceived as taking the place of a visit to a family doctor?
Silver said that wouldn’t be the purpose, but where it would make sense would be, for example, if a resident suddenly developed a rash – and it might take weeks to see a family doctor.
Again, it occurred to me that there could often be a language barrier between patients and doctors on QDoc. I wondered whether QDoc had any contingencies in place that might help to resolve difficulties of that sort.
Berkowits said that “there are translation services that are free from the government and we’re going to try and partner in real time so that we’ll have three people involved in a virtual call: the patient, the doctor, and the interpreter,” but, he admitted that’s not on the immediate horizon.
I asked how much QDoc could conceivably grow, especially if it continues at its current rate of 70% expansion every month?
Silver answered that “we’d like to get to one per cent market share.”
I asked what he meant by that?
He said it “translates into $15 million of revenue.”
I asked how many patients would have to use QDoc’s service to reach that goal?
He said it “would be 150,000 patient contacts a year.”
In the long term the goal is to open up in every province in Canada, Silver added.
As far as how much money QDoc makes on every call, they take 15% of whatever amount the physician would bill Manitoba Health Services.
Considering that Berkowits and Silver have some pretty serious ambitions to grow their company, starting first in Manitoba, then in all of Canada, with the possibility of licensing their software to other countries as well, I asked whether they’re looking for additional investors?
“We’ve talked about that a little bit,” Silver said. “But, we don’t think we need investors. We’ve been able to get a lot of grants so far ($200,000 worth, he specified). “We should be cash flow neutral by early next year – if we don’t keep hiring more programmers.” (He explained that currently QDoc has 10 programmers.)
I asked Berkowits, who’s the software guru behind QDoc, what more needs to be done with the existing software powering QDoc?
“We have a list of features that we want to keep introducing,” he explained. “When we started out initially we were pretty happy for just a patient and doctor to connect. But, as we built this out we started taking a look at other electronic medical record systems and how they do things, we also want to make it easier and better for the physician. We want to work on our platform.”
Berkowits then went on to describe some of the enhancements that DocQ would like to make, including incorporating: “Artificial intelligence, natural language processing, ambient listening, conscription services.” (There’s not enough room to expand upon each of those subjects here. Suffice to say that this is an entirely new world of virtual medicine that Berkowits and Silver are planning on entering.)
At the end of our conversation Silver suggested that, in addition to trying the QDoc portal to see how easy it is to register as a patient, I take a look at the reviews QDoc has received from patients. Now, while I’m always a little bit sceptical of online reviews, the number of Google reviews that I was able to see (69 as of the date I looked at them – Sept. 4) showed unanimous praise for QDoc. While this article was not intended as an endorsement of QDoc – although it might certainly be perceived that way, the high praise QDoc has received thus far from patients is certainly an indication that Berkowits and Silver have hit upon something that promises to fill a desperate need within our health care system.
Norm Silver had also suggested that I might want to talk with at least one of the doctors who is working with QDoc to get a sense of what a doctor’s perspective is on the QDoc platform.
I spoke with Dr. Taft Micks, who is an emergency room physician based out of Brandon. As I expected – given that Dr. Micks had volunteered to speak with me after having been contacted by Dr. Silver, he was quite enthusiastic about his experience with QDoc thus far. He told me that he’s been with QDoc from the very beginning – which goes back to last October.
As an emergency physician, Dr. Micks said that he’s constrained by several of the limitations that apply to the delivery of emergency medicine in this province. He noted that “I don’t fee like I can take the time to address people’s needs in emergency,” but when he’s on QDoc, “I’m able to connect with a patient almost instantaneously” and “from a physician’s perspective, I’m able to arrange treatment.”
Micks added that he’s like to see emergency services expanded, but he’s quite aware that’s not realistic at this point. And, even though he’d be prepared to put in more hours in the emergency ward in Brandon, where he’s currently working 32 hours a week, Micks is quite aware that expanding emergency services will require hiring more nurses – a problem that won’t be resolved in the short term.
As a result, he’s been spending increasing amounts of time working with QDoc and, he added, he’s hoping to scale back the amount of time he’ll be spending in the emergency department as a result.
Micks observed that what QDoc is doing “is the future of medicine.”
“The software is designed to be as physician friendly as possible – as opposed to other software” that he and other physicians have struggled to learn, he said.
His only concern, he noted, is that as QDoc becomes increasingly popular, wait times to interact with a physician might take longer, but in the meantime he said he’s been quite impressed with how the system has been working thus far.
Local News
Government of Canada announces $10 million in increased support for Jewish communities to protect themselves against hate-motivated crimes
In a press release issued on Thursday, March 12, the Government of Canada announced that it is responding to the frightening upsurge in violent attacks against Jewish synagogues and institutions by allocating an additional $10 to provide heightened security measures for Jewish communities across the country.
Here is the text of the government announcement:
By announcing a dedicated investment of up to $10M to be provided to eligible organizations through the Canada Community Security Program (CCSP), that will assist Jewish communities in enhancing the security of their gathering spaces, including schools, day cares, overnight camps, and places of worship.
Any hate-motivated violence, such as what we saw in Toronto over the last week, is unacceptable and will not be tolerated anywhere. The Government of Canada is working directly with Jewish community organizations to identify and support the specific needs in those communities.
Under the CCSP, organizations receive funds for security equipment and hardware such as protective barriers, minor renovations to enhance security like reinforcements for windows and doors, security and emergency assessments and plans, training to respond to hate-motivated events, and time-limited third-party licensed security personnel.
This $10 million investment announced today will support the work of security operations centres to coordinate monitoring and security at Jewish institutions, as well as projects supported through these organizations.
The CCSP provides flexibility to organizations seeking financial support, and applications are accepted year-round. Organizations interested in the program can find more information on the CCSP website and are encouraged to subscribe to the National Crime Prevention Strategy mailing list.
The announcement also noted the following points:
The CCSP provides time-limited funding and support for communities at risk of hate-motivated incidents/crimes to enhance security measures at their gathering spaces.
The CCSP was announced in 2024, and replaces and enhances upon the former Security Infrastructure Program (SIP).
To date, the Government of Canada has invested over $41 million in almost 1000 projects to help Canadian communities at risk of hate-motivated crimes enhance the security of their community centres, places of worship, and other institutions.
Since the launch of the CCSP, the Government of Canada has approved $7.3 million for 143 projects to help protect Jewish communities.
The CCSP is one of four programs under the National Crime Prevention Strategy, which supports local, targeted crime prevention initiatives and the development and sharing of knowledge to prevent and reduce crime among at-risk populations and vulnerable communities. The other programs include the Crime Prevention Action Fund, the Youth Gang Prevention Fund, and the Northern and Indigenous Crime Prevention Fund.
Local News
What impact have the shootings in Toronto and the war with Iran had on Winnipeggers?
By BERNIE BELLAN (Posted March 11) I suppose that many of you have been wondering where I’ve been the past couple of months. After all, I’ve barely been writing any articles – although I have been working behind the scenes, editing articles contributed to the Jewish Post by other writers.
But, I had been rather content to lay back and enjoy the sun in Mexico – where I’ve been the past six weeks, without bothering to write anything.
Then, on Monday, March 9, I received an email from someone in Toronto asking me whether I’d be interested in interviewing three members of Toronto’s Jewish community with an eye toward writing something about how recent attacks on Toronto synagogues had impacted that community.
I replied that I was somewhat interested in doing that, but I wanted to situate any story I might write in a larger context, i.e., how has Winnipeg’s Jewish community itself been impacted by what happened in Toronto – when three different synagogues had been shot at in the space of five days, beginning in late February with a shooting at a Reform synagogue and culminating with two attacks on two other synagogues on March 8. (As of the time of writing there have been no arrests reported in any of the incidents.)
The person in Toronto who sent me the email asking whether I’d be writing about what happened in Toronto did follow up with quotes from two of the individuals whom she had asked whether I’d be interested in interviewing. (I had asked her to do the legwork on conducting any interviews since I wasn’t sure how pertinent what the interviewees might have to say would be to this story).
Here is what one of the interviewees, Sylvan Adams, President of the World Jewish Congress Israel Chapter, had to say, in reaction to the shootings at the three synagogues: “The nearly daily shooting this week at the synagogues in Toronto is part of a pattern of violence against the Canadian Jewish community. This is entirely alarming and must be stopped, rather than the weak statements we’ve been hearing for far too long from our Prime Ministers, beginning with Trudeau, who never failed to equate Islamophobia after every antisemitic incident. More recently, we’ve heard empty words from Prime Minister Carney, who is simply going through the motions. This would not happen if attacks were against ANY other community. Moreover, these acts of violence should concern far more than the Jewish community alone. When Jewish houses of worship and other institutions come under attack, it is a warning sign for every democratic society. History has shown that what starts with the Jews never finishes with the Jews. These violent antisocial acts are an attack on our way of life. It is part of the war between western civilization and medieval barbarism.”
Whoo boy! Why don’t you come out and say what you really think about the Liberal government, Sylvan?
Now, as if that weren’t harsh enough – in terms of attacking the federal government for not doing enough to protect Canadian Jews, I received an email from an organization called Tafsik, about which this paper had reported when they held an event in Winnipeg last winter. The email was headlined: “The Police REFUSE To Protect The Jewish Community, So Who Should?”
It goes on to say that “For months, we have been told to rely on police and politicians. Yet the results speak for themselves. Police statements multiply; political promises abound. But Jewish institutions and synagogues remain exposed, Jewish businesses are attacked, Jewish schools shot at and Jewish families are left wondering who is actually responsible for their protection.”
What are the solutions Tafsik recommends: “There are roughly 100 synagogues in Toronto and Thornhill area. A practical and financially feasible security model could involve deploying approximately 35 off-duty police officers rotating between institutions on unpredictable schedules. Such a system would ensure a constant professional presence while preventing potential attackers from predicting which locations are protected at any given time.
“The cost would be approximately:
~$100 per hour per off-duty officer
~$2,400 per officer per day
~35 officers rotating year-round
Total annual cost: approximately $30.6 million.”
But, if that seems a little too expensive, Tafsik also recommends a second possibility: “Demand your advocacy organization, CIJA, to lobby the government to permit licensed Jewish security organizations, such as Magen Herut and Shomrim, to obtain firearm carrying permits for trained personnel. Allowing properly vetted and licensed guards to operate in this capacity could significantly reduce costs compared to relying on police officers for security, while still improving protection for Jewish institutions and businesses.”
Great – now we’ll have armed Jewish security guards protecting Jewish institutions. The problem is how does an armed security guard or even a policeman stop someone with a high-powered rife, who can fire from hundreds of metres away, from shooting at a synagogue? All the synagogues fired at had security cameras. Still no arrests though. Doesn’t that tell you that whoever wants to take a shot at a synagogue is taking careful steps to make sure they’re not caught on camera?
The person in Toronto who asked me whether I’d be interested in writing about the Toronto situation sent me one more quote though, this time from a Holocaust survivor by the name of Sol Nayman:
“My wife Queenie and I went to Shul on Shabbat morning. And we can’t go through the main door – we were told to take the side door. We didn’t know what was happening – we saw some boarding up, so we thought maybe there was an accident. And then during davening one of the members of our security team told us what had happened Friday night.
“It’s horrible. Just horrible, horrible, horrible. What we’ve been through, and we don’t know when it will end.
“It’s been all over the news. I’ve had call and emails from friends in Israel, and Scotland.
“And you know, it’s not the first time. I try to remind our people that Zachor appears in the Torah by over 200 times. So we remember. We remember Pharaoh. We remember Amalek. We remember Haman. We remember Hitler… and the Khomeinis and the others.
“But at the end of the day, we will be the ones who survive. And this year, I’ll be on the March of the Living, which will be, combined with other trips to Poland, my 11th journey. And, having turned a young 90, I will hope to keep on going as long as long as I can!”
I like that spirit of defiance, but when it comes to the allusions to past cases where individuals wanted to wipe out the Jews – well, I can understand the emotional reaction but hey, let’s keep it in perspective: A gunshot through a synagogue door or window doesn’t mean someone wants to wipe out the Jews.
Okay – tensions are high in Toronto. That much is clear from everything you’ve read thus far. But, what about Winnipeg? I’ve been wondering.
Are members of the Jewish community in Winnipeg as much on edge as Jews in Toronto apparently are?
On Monday, the federal government announced that it was providing an additional $10 million to enhance security for Jewish institutions across Canada: “The federal government is earmarking $10 million to help Jewish communities bolster security at their gathering places after two Toronto-area synagogues were struck with gunfire.
“The money dispensed through the federal Canada Community Security Program is meant to help protect Jewish places of worship, schools, child care centres, overnight camps and other institutions.
“The program offers organizations at risk of hate-motivated crimes money for security equipment and hardware, such as protective barriers and window and door reinforcements.”
The Saturday, March 7 Free Press also reported that “Winnipeg police said they are increasing patrols around synagogues and Jewish community spaces in an effort to provide ‘reassurance’ to the local community.
“ ‘We haven’t received any similar types of associated threats, WPS Const. Dani McKinnon said Saturday. We’ve taken these types of precautions many times before, because we do have a large community we want to support. And this type of message resonates across Canada.’
But, haven’t we heard quite a few times before that the WPS is heightening patrols around Jewish institutions – especially since October 7, 2023? Does that mean they decrease patrols at some point – perhaps when things seem to be a little calmer?
The article went on to quote vice-president of the Centre for Israel and Jewish Affairs in Manitoba and Saskatchewan Gustavo Zentner, who said Saturday “Canada’s leaders ‘must be absolutely clear that it is outrageous for Canadian communities to face violence because of events happening abroad.’
“ ‘No more ‘thoughts and prayers’ — we need to see urgent action,” Zentner told the Free Press. ‘All levels of government must move immediately to address the escalating security demands of communities targeted by this wave of violence. Resources should flow quickly and distributed directly to communities most at risk.’
What more “resources” woulld want to see Gustavo did not say. But the Jewish Federation did hire a new community security director, William Sagel, earlier this year. In an article written about Sagel, Myron Love quoted Sagel as saying he wanted to emulate the model of security adopted by the Toronto and Montreal Jewish communities. suggesting that the Jewish community in Winnipeg “can learn from the national network and security networks already established in Montreal and Toronto to provide security and peace of mind for community members.” (I’m not so sure how that observation jives with what just happened in Toronto though.)
In the same Free Press article of March 7, Federation CEO Jeff Lieberman added his own two cents, observing that “Attacks like those in Toronto are deeply troubling.
“ ‘Incidents like these are meant to intimidate the Jewish community and make people feel unsafe in their places of worship. Canadians should be alarmed that synagogues in this country are once again being targeted with gunfire.
“ ‘We are in regular contact with our security partners and with the Winnipeg Police Service. While we do not comment on specific security measures, the safety of our community remains our highest priority, and we are continually refining our policies, procedures, and infrastructure. We appreciate WPS increasing patrols and their ongoing efforts to help protect synagogues and Jewish community institutions across our city.’ “
But, there was another question that loomed in my mind: How are average Winnipeg Jews reacting in terms of their day to day behaviour?
To answer that question I sent inquiries to representatives of a number of different organizations, including the Jewish Federation, CIJA, Shaarey Zedek and Etz Chaim congregations, and the Chabad-Lubavitch.
I asked each of them what they’ve been hearing from members of the Jewish community? Are people more frightened now – especially with what happened in Toronto – along with what’s going on in the Middle East? Has synagogue attendance been affected in any perceivable manner? I wondered. Perhaps it’s even gone up – as synagogue goers want to show solidarity with other members of the community?
We did receive a response from a spokesperson for the Jewish Federation in answer to my question: What is the mood among Jewish Winnipeggers at the moment:
” From what we’re seeing across the community, people are certainly aware of what’s happening elsewhere and there is concern – understandably so. But we are not seeing people withdraw from Jewish life or avoid community spaces.
“In fact, attendance at programs and services has remained strong. As you noted with the Purim celebration at Chabad, people continue to show up. In some cases, people are attending out of a sense of determination to not to let those who seek to intimidate us, or deter Jewish life, dictate whether or how we gather.
“At the same time, there is a heightened sense of vigilance. Many organizations are improving their procedures and security measures, and our Community Security Director, William Sagel, is working with them to refine policies, strengthen infrastructure, and coordinate with security and law enforcement (where appropriate).
“So the mood we’re seeing is both awareness and resolve. People appreciate that security is being taken seriously and understand the precautions, but they are not allowing incidents elsewhere to deter them from showing up and participating in Jewish life here in Winnipeg.
Rabbi Avrohom Altein of Chabad also responded to my questions, writing in an email: “Generally, we have had growing numbers of people for events. Purim – we had 230 people at our Purim Seudah and many at each Megillah Reading. We do have security at large events and the police stopped by today to say that they will do regular checking.
“But the world is open today, so news of what happens elsewhere does affect people all over.
“We try to encourage Jews to support each other and strengthen their connection to Mitzvos because that is our true identity. When we try to hide who we are, we lose respect from others. And when we are proud and strong as Jews and support each other, we are safer and earn Hashem’s protection and brochos.”
I responded to Rabbi Altein that I had attended a number of Chabad events in Puerto Vallarta. One of them was called “Shabbat 400” – where 400 Jews gathered together one Friday evening. That event was organized by local Chabad Rabbi Shneur Hecht – along with his dynamic wife, Mushkie.
During the event Rabbi Hecht told attendees that it had been very difficult to find a venue willing to host an event of that size – because of security concerns. There was security at the event – and it went off without a hitch, but it was an indication that the threat of violence against Jews is of worldwide concern. (Ironically, only a week later, violence did break out in Puerto Vallarta, but that had nothing to do with Jews – it was the Jalisco cartel reacting to the killing of their leader, El Mencho.)
The local Chabad does have a couple of police stationed outside when events are occurring there, but what struck me was that the name “Chabad” is displayed prominently outside the building, which is located on a main thoroughfare in Puerto Vallarta. I would have thought the sign would be somewhat more discreet. It does present a juicy target for anyone who wants to send a message by attacking Jews.
We also spoke with Rabbi Carnie Rose, spiritual leader of Shaarey Zedek Congregation. We asked him what the mood was among Shaarey Zedek members – in light of the recent triple shootings in Toronto and what is, at the time of writing, the war raging in the Middle East.
During the interview Rabbi Rose highlighted the Jewish community’s dual experience of concern over resurgent antisemitism and war, balanced by strong interfaith support and enhanced security measures. The community’s determination not to be intimidated by threats of violence reflects resilience, he suggested, while proactive engagement through, for example, school outreach and tangible safety steps, such as increased police collaboration fosters hope for “a better tomorrow,” he said.
Rabbi Rose suggested that congregation members are “concerned and worried,” but not surprised. They view large centres like Toronto as distant, but acknowledged the gravity of antisemitism, noting that it has become less muted recently. Rabbi Rose expressed sadness but not shock, stating, “There are folks out there who don’t like us, and they’re gonna take their… shots.”
Despite antisemitism, Rabbi Rose indicated that he was “profoundly heartened” by support that the congregation has received from varied – and disparate elements of the community. He cited as examples: “Older ladies” visiting the synagogue to show support; members of the Islamic community offering to “make a circle around the synagogue to protect people”; and schools requesting talks on Judaism to address questions like “why do people not like the Jewish people?”
Insofar as how congregants have been reacting to the war with Iran, Rabbi Rose observed that there are people both in and outside the Jewish community who are unhappy with the war, but the community stood in solidarity with monarchists at a recent rally (with Jewish flags). Rabbi Rose himself said that he believes Israel should not withdraw prematurely from the fighting, as “gains would dissipate quickly.”
We asked Rabbi Rose whether there have been enhanced security measures taken at the synagogue recently. He noted an increased police presence, saying that visible security has intensified, including police patrol cars greeting attendees after a large funeral (unprecedented in Rabbi Rose’s eight to nine months in the role, he observed).
He added that there has been a large police presence at events with 250+ people, citing as examples a public school teacher training session on antisemitism that included a synagogue tour and mini-Judaism course, also recent Purim gatherings.
Rabbi Rose described collaboration with Winnipeg Police Service as “excellent, and he expressed a “deep debt of gratitude.”
Local News
2026 Winnipeg Limmud to offer a smorgasbord of diverse speakers
By MYRON LOVE There are many facets to the study of Judaism and the Jewish people. The focus may be religious or cultural, historical or Israel-oriented – and Winnipeg’s annual Limmud Festival for Jewish Learning has always striven to cover as many angles as possible.
This year’s Limmud program (now in its 16th year) – scheduled for Sunday, March 15 – is following in that path with a diverse group of presenters.
Limmud’s current co-ordinator, Raya Margulets, reports that all of our community’s rabbis – including Rabbi Yossi Benarroch (who lives most of the year in Israel) – will be among the presenters. Topics to be covered by local experts encompass midrash, Jewish identity, antisemitism, conversion, biblical archaeology, textiles, parenting, art, and more.
But it wouldn’t be Limmud without interesting input from out of town personalities.
Perhaps the most prominent of the guest speakers who are confirmed is Yaron Deckel, an Israeli journalist and broadcaster who is currently the Jewish Agency’s Regional Director for Canada. According to a biography provided by Margulets, Deckel is a highly respected Israeli journalist widely known for his insight into Israeli politics, media, and society. Between 2002 and 2007, Yaron served as Washington Bureau Chief for Israeli Public Television. In that role, he covered U.S.–Israel relations and American politics, also interviewed three U.S. presidents: George W. Bush, Bill Clinton, and Jimmy Carter. As well, Deckel produced two acclaimed documentaries: “The Israelis” (about the lives of Israelis in North America), and “Jewish Identity in North America.”
From 2012 to 2017, he served as Editor-in-Chief and CEO of Galei Tzahal (IDF Radio), Israel’s leading national public radio station. He also hosted a prime-time weekly political show.
As a senior political correspondent and commentator for Israeli TV and radio, Yaron has covered the past 14 Israeli election campaigns and maintained close relationships with top political and military leaders in Israel. He conducted the last interview with Prime Minister Yitzhak Rabin—just 10 minutes before his assassination.
Decker is slated to do two presentations. In the morning, he will be speaking about the crossroads that Israel finds in the Middle East currently and what the challenges and possibilities may be.
In the afternoon, his subject will be “Israel after October 7 and the Iran War “ and what may lie ahead.
Also coming in from Toronto are Atarah Derrick, Achiya Klein, and Yahav Barnea.
Barnea is an Israeli-Canadian educator and community builder based in Toronto, with over a decade of experience working in Jewish and Israeli education, engagement, and community development.
Originally from Kibbutz Shomrat in Israel’s Western Galilee, Barnea’s outlook on life has been shaped by kibbutz values and her involvement in the Hashomer Hatza’ir youth movement.
She currently serves as the North America Regional Program Manager for the World Zionist Organization’s Department of Irgoon and Israelis Abroad, where she leads initiatives that strengthen connection, leadership, and communal life among Israelis living outside of Israel..
Barnea holds a Master of Education in Adult Education and Community Development, with a focus on intentional communities, as well as a Bachelor of Education specializing in Democratic Education, meaningful, values-based communities.
Her presentation will be titeld “A Kibbutz in the City – Intentional Communities and Immigration.”
Atarah Derrick is the executive director of the Israel Guide Dog Center for the Blind, an organization that is dedicated to improving the quality of life of visually impaired Israelis. The charity, the only internationally accredited guide dog program in Israel, was founded in 1991, and today serves Israel’s 24,000 blind and visually impaired citizens.
Achiya Klein is one of the guide dog centre’s beneficiaries. The Israeli veteran was an officer in the IDF combat engineering corps’ elite ‘Yahalom’ unit. In 2013, while on a sensitive mission to disable a tunnel in Gaza, an improvised explosive device was detonated, severely injuring Achiya and robbing him of his vision.
He has been a guide dog client since 2015.
Klein has not allowed his disability to limit his abilities. He competed for the Israeli national team at the Paralympic rowing championship in the Tokyo 2021 Olympics.
He also earned a Masters Degree in the Lauder School of Government, Diplomacy and Strategy in Counter Terrorism and Homeland Security,at IDC Herzliya.
Klein is married and a father to two boys.
Coming back for a second successive year is Dan Ronis from Saskatoon. A plant breeder and geneticist, Ronis has taken a quite different approach to studying Torah. He has sought out the help of a medium to discern the back stories of Biblical figures.
For readers who may be unsure of who or what a medium is, think Theresa Caputo of television fame. Mediums claim to be able to converse with those who have passed on through a spirit guide. While many may be skeptical, there are also many believers.
Last year Ronis focused on women who played a prominent role in the Torah. This year, he will be discussing the “untold story” of Adam and Eve.
Readers who may be interested in attending Limmud 2026 can go online at limmudwinnipeg.org to register.