The British Broadcasting Corporation (BBC) on Thursday apologized for “unacceptable” and “serious flaws” during the filming of a documentary about Palestinian children living in the Gaza Strip.

The admission came after the BBC removed the documentary, titled “Gaza: How to Survive a Warzone,” from its iPlayer streaming platform on Feb. 21 when it was discovered that the film’s 13-year-old Palestinian narrator (now 14), Abdullah Al-Yazouri, was the son of a senior Hamas official.

The documentary was also taken down after it was revealed that two of the cameramen who worked on the BBC documentary had voiced support for Hamas, and following revelations about inaccurate translations in the film that masked the antisemitism of some participants. Examples of the latter issue include mistranslations in the film that refer to Hamas terrorists as an “army” and “jihad against the Jews” as “resistance against the Israelis,” according to Campaign Against Antisemitism (CAA), a British volunteer-based charity. The Telegraph cited at least five instances in the film where the Arabic word for “Jew”— “Yahud” or “Yahudy” — was mistranslated as “Israel” or “Israeli forces,” or removed altogether.

The BBC has also now admitted that licensing fee payments were given to the family of Al-Yazouri, who is the son of Hamas’s Deputy Minister of Agriculture Dr. Ayman Al-Yazouri. Pro-Israel researcher David Collier said the father and son come from the same family as Hamas founder Ibrahim Al-Yazouri. Hamas is designated as a terrorist organization by both the United Kingdom and United States.

Deborah Turness, the CEO of BBC News and Current Affairs, sent an e-mail to staff on Thursday that included a statement about the documentary, remarks which were publicly shared on Friday by a BBC spokesperson.

In the statement, the BBC said it takes complete editorial responsibility for the film and admitted that the corporation and Hoyo Films, the production company behind the documentary, have made “unacceptable” flaws in the making of the documentary. “BBC News takes full responsibility for these and the impact that these have had on the Corporation’s reputation. We apologize for this.”

The spokesperson added that the BBC was not informed in advance by Hoyo Films about Abdullah’s family connection to Hamas.

“During the production process, the independent production company was asked in writing a number of times by the BBC about any potential connections he and his family might have with Hamas,” the corporation explained. “Since transmission, they have acknowledged that they knew that the boy’s father was a deputy agriculture minister in the Hamas government; they have also acknowledged that they never told the BBC this fact. It was then the BBC’s own failing that we did not uncover that fact and the documentary was aired.”

Hoyo Films told the corporation that it paid Abdullah’s mother “a limited sum of money” for narrating the film by way of his sister’s bank account, according to the BBC. Hoyo Films “assured BBC” no payments were given to Hamas members or its affiliates “either directly, in kind, or as a gift,” and the corporation is “seeking additional assurance” about the film’s budget. The BBC said it will initiate a full audit of the film’s expenses and is asking Hoyo Films for financial accounts to help with the audit.

The BBC said the controversy surrounding the documentary had “damaged” public trust in the corporation’s journalism, and that “the processes and execution of this program fell short of our expectations.” The BBC also has “no plans to broadcast the program again in its current form or return it to iPlayer.” It added that it launched a review into the film, an initiative that the BBC Board discussed on Thursday.

The CAA said on Friday the grave errors carried out by the BBC in connection to the documentary should result in resignations and a police investigation. The charity also called for an independent investigation into bias at the BBC and said pending the results of the investigation, the license fee should be suspended to stop additional funds from going to Abdullah’s family, and potentially Hamas. “Hundreds of people are contacting us telling us that they refuse to pay the license fee until they can be sure that the BBC is trustworthy,” the charity said.

A spokesperson for the CAA called BBC “a national treasure [that] has become a national embarrassment.”

“The BBC has now admitted that license fee funds were paid to the family of a senior Hamas official. It has not yet been able to rule out that further payments to Hamas were made as it continues to investigate where hundreds of thousands of pounds went,” the spokesperson noted. “The BBC’s statement is an exercise in desperate damage control and shows why an internal review is no substitute for an independent investigation into this documentary and the wider bias at the BBC that allowed it to be made and aired. Clearly those responsible must lose their jobs.”

“It is unconscionable that the British public should have to pay a license fee to an organization that gives that money to proscribed terrorists,” the spokesperson added. “It represents a shocking double standard in our law. Pending an independent investigation, the license fee must be suspended.”

During a press conference on Thursday, UK Prime Minister Keir Starmer said the secretary of state has had a meeting with the BBC regarding the documentary. On Friday, British Culture Secretary Lisa Nandy said she was going to have an “urgent meeting” with BBC Chairman Samir Shah that same day.

“I want assurances that no stone will be left unturned by the fact-finding review now commissioned by the BBC’s director general,” Nandy said. “This review must be comprehensive, rigorous, and get to the bottom of exactly what has happened in this case. It is critical for trust in the BBC that this review happens quickly, and that appropriate action is taken on its findings.”

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