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Samsung Washing Machine Repair: Frequent Issues and Professional Fixes

When your Samsung washing machine begins acting up, it can throw your entire laundry routine into chaos. Even with cutting-edge technology and sleek designs, these appliances can develop issues that range from minor glitches to major malfunctions. This comprehensive guide will take you through the most common problems encountered with Samsung washers, walk you through initial diagnostic steps, and explain when and why professional repairs become essential. For more detailed repair insights, Discover more here.

Understanding the Challenges

Samsung washing machines are celebrated for their innovative features, energy efficiency, and robust performance. Yet, like all complex machinery, they are susceptible to wear and tear. Users often report issues such as:

  • Error Codes: Cryptic digital messages indicating malfunctioning sensors or control board errors.
  • Water Drainage Problems: Incomplete draining leading to wet clothes or water pooling in the drum.
  • Excessive Vibration or Noise: Unusual sounds during spin cycles, often a sign of imbalance or mechanical wear.
  • Leaking Water: Water escaping from the machine, which can damage floors and other nearby surfaces.
  • Door Lock or Latch Failures: Problems with door sensors or locking mechanisms that prevent the machine from starting.
  • Motor or Pump Issues: Malfunctions that affect the washer’s ability to agitate, drain, or complete cycles properly.

Each of these issues may have different root causes, and understanding them is the first step to determining whether you can fix it yourself or need professional assistance.

Step-by-Step Diagnostic Process

Before jumping into repairs, it is wise to perform a systematic diagnostic check. Begin by noting any error codes displayed on your machine’s control panel. Samsung models typically provide codes such as “4E” (water inlet issues) or “5E” (drainage errors), which can guide your troubleshooting efforts.

Initial Checks:

  • Power and Settings: Ensure the washer is properly plugged in and that the selected cycle includes the drain phase.
  • Water Supply: Verify that the water inlet is unobstructed and that water pressure is sufficient. Low water pressure can sometimes trigger fill errors.
  • Drainage System: Inspect the drain hose for kinks or blockages. Remove any debris that may hinder the water flow.

Advanced Checks: For more persistent issues, consider:

  • Cleaning filters and pump components to remove lint or foreign objects.
  • Checking sensor contacts and wiring for signs of corrosion or loose connections.
  • Observing the machine during a test cycle to listen for unusual noises that might indicate a failing motor or pump.

These steps can help determine if the problem is a simple fix you can handle on your own, such as clearing a clogged hose, or if it indicates a more severe fault.

When Professional Repairs Are Necessary

While basic troubleshooting can resolve many issues, there are cases when professional repair is the safer and more effective route:

  • Complex Electronic Failures: If your washer is displaying persistent error codes or the control board seems unresponsive, professional diagnostics are crucial to avoid further damage.
  • Mechanical Breakdowns: Problems with the motor, pump, or internal transmission often require specialized tools and expertise to repair correctly.
  • Warranty Considerations: If your Samsung washer is still under warranty, attempting a DIY repair could void it. Authorized technicians use approved parts and methods to maintain your warranty’s validity.
  • Safety Risks: Any repairs involving electrical components or high-voltage parts should be handled by professionals to prevent injury.

When in doubt, it’s best to consult a certified repair service. Professionals have access to manufacturer-specific repair manuals and diagnostic tools that increase the likelihood of a lasting fix.

Professional Fixes: What to Expect

A reputable service technician will start by running a complete diagnostic test on your Samsung washing machine. Once the issue is identified, they may take actions such as:

  • Replacing faulty sensors or electronic control boards that trigger error codes.
  • Cleaning or replacing clogged filters, drain hoses, and pump components to restore proper drainage.
  • Rebalancing or repairing motor assemblies to reduce excessive vibration and noise.
  • Fixing or replacing door locks and latches to ensure safety and proper operation.

The goal of a professional repair is not only to fix the immediate issue but also to provide preventive advice to reduce the likelihood of future malfunctions. Technicians often inspect related components that might soon wear out, recommending part replacements as needed to avoid recurring problems.

Preventive Maintenance: Tips for Longevity

Keeping your Samsung washing machine in peak condition requires a blend of regular maintenance and occasional professional check-ups. Here are some effective strategies:

  • Regular Cleaning: Clean the filter, drain hose, and pump area at least once a month to remove lint and debris.
  • Descaling: In areas with hard water, mineral deposits can affect performance. Use a descaling agent as recommended by the manufacturer.
  • Proper Loading: Avoid overloading the washer, which can strain the motor and pump, and always use the appropriate amount of detergent.
  • Periodic Professional Inspections: Schedule an annual service call to ensure that all components are functioning correctly and to replace any parts showing signs of wear.
  • Follow the Manual: Always refer to the user manual for specific maintenance recommendations tailored to your model.

By adopting these habits, you not only prevent common issues but also extend the overall lifespan of your appliance.

Case Studies: Real-World Success Stories

Consider the experience of Emily, who noticed her Samsung washer repeatedly displaying a “5E” error—indicative of a drainage problem. After a thorough DIY inspection revealed a partially blocked drain hose, she still encountered intermittent issues. Emily then called a professional repair service, which discovered a worn-out pump impeller. Replacing this part not only resolved the error but also improved the machine’s overall efficiency.

In another instance, James’s Samsung washer started to vibrate excessively during spin cycles. What began as a minor annoyance quickly escalated into a concern about potential damage. Professional technicians found that the machine’s suspension system was compromised, and they rebalanced the unit while replacing worn-out shock absorbers. The result was a quieter, more stable machine that James could rely on for years to come.

Samsung washing machines are built to offer convenience and efficiency, but even the best appliances need proper care and occasional expert attention. Whether you’re a DIY enthusiast or prefer to call in the professionals, understanding the common issues and their solutions is key to keeping your machine in top shape. With proactive maintenance and timely repairs, you can ensure that your washer not only lasts longer but also continues to perform at its best.

Embrace preventive practices, know when to take matters into your own hands, and don’t hesitate to seek professional help when needed. In doing so, you safeguard your investment and enjoy the seamless, stress-free operation of your Samsung washing machine for years to come.

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Features

Anna Kaplan one of Winnipeg’s youngest personal trainers

By MYRON LOVE It is always uplifting to read (or, from my perspective, to write) about people who have been able to reinvent themselves – and even more so when such an individual can use her own transformation to inspire others.  Such is the case with Anna Kaplan, a young (21) personal trainer whose passion for physical fitness grew out of personal troubles as a teenager.
“I had a feeling of being excluded,” says the daughter of Kevin and Roxanne Kaplan. “I was afraid that I was missing out. I was losing friends.  I had developed some bad habits and was at a real low point in my life – at rock bottom.”
At 18, Kaplan determined to change her life. She began working with a personal trainer and going to the gym. She also changed her dietary habits.
“Before long, I was feeling better mentally and physically,” she recalls.
Two years ago, wanting to help others struggling to improve their lives, Kaplan opened A Plus Fitness. On her Facebook page, she notes that “When you sign up for online training with A Plus Fitness, you’re not just getting a workout plan — you’re getting full access to our all-in-one training app designed to support your transformation every step of the way.”
Kaplan started A Plus Fitness strictly as an online business for which she developed her own app.  “I started building my client base initially by contacting friends and acquaintances via a social media platform to see what interest there might be out there,” she says.
With demand for her services growing, about a year ago she began working with clients in person out of a gym on Portage Avenue.  In just two years, she reports, business has grown to the point where she has had to hire a second trainer.
“I work with people ranging from 18 to 65 plus,” she says.  “The number of clients has tripled in the last year and I have been able to help over 100 clients to get into shape and change their lives.”
The reviews have been outstanding with many giving the young fitness trainer a 5 out of 5 rating.  Says one client: ”I’ve been training with Anna for a while now, and it’s been an amazing experience! She really takes the time to understand my goals and pushes me in the best way possible. Since working with her, I feel stronger, more motivated, and more confident in my workouts.”
Adds another: “Over the past year, A Plus Fitness has completely transformed my approach to working out, helping me tone my body and build strength in ways I never thought possible. Anna’s guidance and personalized training plans have made a huge difference in my progress, pushing me to achieve results faster than I expected.”
 
Kaplan feels good that among those she has been able to help have been her own mother, Roxanne Kaplan, who says that ”I’ve always had some sort of fitness routine in my life. I followed along with the fitness videos with the weights that were recommended – I’d go through phases but never stuck to it. With Anna’s coaching and sticking to her program, I see muscle definition that I’ve never had before. I feel better, more confident, and well rested.”
 
Kaplan further points out that, in additions to helping people through her business, she is also community minded.  “I have helped with several fundraising events in the Jewish community,” she reports.
 
Most recently, she helped raise money for the Reid Bricker Mental Wellness Fund in memory of a relatively young member of our community who struggled with mental health for several years before committing suicide 10 years ago. The fund aims “to increase the availability of mental health supports and education across the province while ensuring that individuals and families facing mental health challenges receive the support they need when they need it the most.”
 
Next for Anna Kaplan and A Plus Fitness is to open her own location at some point in the next few years.
 
Readers can contact Anna at 204 391-5832 or mail her at admin@aplusfit.ca

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Features

Norm Glass Winnipeg’s own pawn star

By MYRON LOVE Over a career spanning more than 40 years as a pawn shop operator, Norm Glass has established himself as first among equals. And the owner of Chochy’s Pawn and Swap Shop still gets a kick out of wheeling and dealing.
Certainly the mix of items that people bring in has changed considerably over the years.  “When I first got into this business, I was buying furniture and jewellery,” he recalls, “but one of the biggest things was guitars. Everybody seemed to have a guitar – and musicians always seemed to be broke.”
Today, he reports, while jewellery is still a major part of the business, Chochy’s has a sizeable selection of electronic goods –such as game stations, computer screens and – especially – cell phones. “We probably have on hand about 100-120 cell phones at any given time and there is a constant demand for them.”   
Chochy’s also has some sports equipment – I noticed a couple of sets of golf clubs – power tools and assorted other items. 
Glass says that it was serendipity that led him to go into the pawn shop business. The son of the late Morley and Fay Glass was originally an accountant by training. 
“In 1979,” he recounts, “I was working for a national car rental company as the controller.  When the company ran into financial problems, I and a partner took over our Winnipeg location and we went independent.”
A couple of years later, that partnership dissolved and Glass formed a new partnership with his cousin, Arnold Lazareck. “We began looking for a new business to operate,” he continues the story.  “We first considered buying a body shop as it is still auto-related, but that fell through. We then found a vacant building on the corner of Selkirk and Salter and thought that a pawn shop would a perfect fit.”
Glass admits that neither he nor Lazareck had had any experience running a pawn shop, he says. but they understood the basic principle – you lend money to people in  need in return for an item as collateral and charge interest on the loan. If the customer doesn’t reclaim the item within a certain length of time, you sell the item to someone else.
The two partners – who were still running the auto rental location – brought in a third partner – a fellow by the name of Stuart Chochinov – hence the name “Chochy’s” – but that arrangement didn’t work out.  So, Glass took over management of Chochy’s while Lazareck operated the car rental business. In 1985, the two partners agreed to dissolve the partnership and go their separate ways.
At the time – in the 1980s, Glass recall, there were still a goodly number of long time Jewish pawn shop owners in the city.  He mentioned people such as Bill Kluner, Harvey Sawyer, George Freed, Dave Faber, Leon Dimerman and Sheldon Sturrey. 
Glass eventually bought  a second building – on Main Street – with a partner, James MacKay – and called it Elvis’ Pawn Shop.
While Selkirk Avenue has changed considerably from the time when it was the centre of Jewish life in Winnipeg, Glass notes that, despite the heightened level of crime in the area, he hasn’t had much problem.  Once, he reports, in the late 1990s, Chochy’s was robbed – prompting Glass to install a robust security system.
He reports that while his customer base for sales is city wide, most who come in to pawn items live in a six to eight block radius of the store. “This area is a different world from that of my family and friends,” he observes.  “Many people in this neighbourhood are struggling financially and pawning allows them to bridge the gap.”
For himself, he says, he can’t complain.  “Life has been good. I have worked hard and been rewarded.”
Among those “rewards” are an occasional winter vacation – leaving reliable staff to run the business– and honing his golf game in spring and summer at Glendale. He has also been a long time supporter and former Rady JCC board member.

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Features

MEDIA BRAT/ The Artsy Sportswriter’s Daughter Deconstructs Life With John Robertson in New Memoir

We received an interesting email from a brand new book publishing company called Meat Draw Books. Ordinarily, we wouldn’t include a blurb for a book that wasn’t about a Jewish subject but the press release was so intriguing – and humourous, that we’ve decided to print it here ver batim:

Hello at The Jewish Post & News.

I’m D. Grant Black, publisher of Meat Draw Books. I thought you might be interested in a new book, Media Brat: a Gen-X memoir, by sportswriter-broadcaster John Robertson’s daughter, Patricia, about her time following her father’s crazy career and antics around North America. It just released on April 8.

John, who founded the Manitoba Marathon, was a B’nai B’rith Man of the Year in the mid-1970s during his time as host for an English open-line radio show at CFCF Montréal, owned by Charles Bronfman. I would appreciate if you could spread the word in the Winnipeg Jewish community about Patricia Dawn Robertson’s very funny new book, Media Brat. Robertson has written freelance dispatches for the Winnipeg Free Press’ Op/Ed pages for over 20 years (View from the West & Perspectives).

SOME BACKGROUND:
Patricia Dawn Robertson, Canada’s cheekiest satirist, just released her much-anticipated memoir, Media Brat, about growing up on the sidelines of old school media with her father. Sportswriter John Robertson worked at the Winnipeg Free Press from 1956 to the early 1960s, as a broadcaster/host of 24Hours at CBC TV Winnipeg (1977–1982) and he founded the Manitoba Marathon in 1979.

John Robertson also worked at the Toronto Sun (1982-1985) covering the Blue Jays during the Golden Era of the Toronto Sun where he boosted the Toronto weekend circulation to 300,000 in the 1980s with his controversial sport column. Sun readers flipped to the Sunshine Girl then to Robertson’s column.

Media Brat: a Gen-X memoir (April 8) is a hilarious outlier’s account of an artsy girl’s reluctant pilgrimage in the turbulent wake of John Robertson, her manic sportswriter-broadcaster father. The author, as a child and young woman, hated spectator sports but loved her sportswriter father. John Robertson rubbed shoulders with baseball great Rusty Staub (Robertson’s book “Rusty Staub of the Expos”), Blue Jays player Kelly Gruber, CFL QB Ron Lancaster, NHLers Bobby Hull & Willie Lindstrom, politicians Robert Bourassa & René Lévesque and Canadian comedy legend, John Candy.

Robertson’s epic book-length tantrum is set in the stands and parking lots of major league North American sport plus the author’s experiences in Winnipeg, Montréal and Toronto from the early 1960s to the early 1990s. Media Brat explores living in the fish bowl of a media family and coming-of-age in the educational institutions, workplaces and dating ghettos of major North American cities, from the 1970s to the early 1990s. Robertson’s smart reader can always count on her funny no-bullshit truth. Media Brat is Robertson’s first instalment of no-bullshit memoir in book form — in a mere 254 pages. (Robertson is busy at work on Media Brat Goes West, the second instalment of three memoirs, for a spring 2026 release.)

Media Brat’s WINNIPEG chapters (1963, 1977–1982) include:
It Was Snowing on the Day You Were Born (born in the Gateway to the West); The Velvet Hammer (mother-daughter power struggle); The Dutch Uncle (visiting auditor fails to put the brakes on John Robertson’s spending); Frozen Turkeys, Corduroy Knickers & Tia Maria in the Snow Tires (Family Christmas 1977); Klinic With a ‘K’ (autonomy and the pill); The Curse of Lono (Father-Daughter Hawaiian Marathon); Great With Beer (camping trip at Riding Mountain gone awry); Meet Me at The Monty (summer job at Winnipeg Parks & Rec); The Cook, the Marxist, the Candidate & his Daughter (Robbie runs in the provincial election); John Takes a Mulligan (stroking out); and Binge Ate Her Way to a Size 16 (Patricia tips the scales before moving to Toronto and her dad’s new sports columnist gig at the Toronto Sun).

I’ve attached a book release pdf with links to the Meat Draw Books website. (Purchase at MeatDrawBooks.com) This is the first book for my new Canadian imprint, which will publish non-fiction books in small batches, direct-to-reader and without any Canada Council or provincial arts funding.

And, if you want to read an excerpt from the book, you can download it here:

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