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‘My Friend Anne Frank’ tells the incredible story of how Anne’s best friend survived the Holocaust

(JTA) — One spring morning in 1934, two little girls followed their mothers to a corner grocery store in Amsterdam. The mothers, hearing each other speak German to their daughters, discovered they were both Jewish refugees who had recently fled Nazi Germany. The two girls peeked shyly at each other from behind their mothers’ skirts, one of them slight with dark, glossy hair, the other taller and fairer.

Those two girls were Anne Frank and Hannah Pick-Goslar. One was to become the most famous victim of the Holocaust, whose diary documented two years in hiding before the Nazis found her family and she perished at the Bergen-Belsen concentration camp at age 15. The other narrowly survived and made her way to pre-state Israel, eventually enjoying a new life that grew to include three children, 11 grandchildren and 33 great-grandchildren.

The day after their grocery store encounter, the girls recognized each other at the Sixth Montessori School in Amsterdam and became instant best friends. They could not predict that their final encounter would come 11 years later, against all odds, at Bergen-Belsen.

Pick-Goslar spent decades telling her story through interviews and lectures, but her recollections have only just been published for the first time in a memoir, “My Friend Anne Frank,” written with the help of journalist Dina Kraft. She did not live to see its publication on June 6: Pick-Goslar died in October, six months into writing the book and two weeks short of her 94th birthday, leaving Kraft to finish her account. 

Kraft spoke with the Jewish Telegraphic Agency about the life of Pick-Goslar, who lived out the future stolen from her dear friend.

The conversation with Kraft, a onetime JTA reporter, has been lightly edited for length and clarity.

JTA: What was it like to tell Pick-Goslar’s story together with her?

Kraft: It was a remarkable experience being able to work with her. We had these very intense interviews where I was asking her to really dig back into her memory. A lot of Holocaust survivors, a lot of survivors of trauma, tend to tell their story — not on autopilot, exactly — but they have a script. It’s perfectly understandable, it’s a tool of self-preservation. 

So I was asking her to dive deeper and look more intensely within, and that was not always easy. There were times we would finish the interview after a couple of hours and she would say, “I’m just exhausted, I need to lie down.” And I would say, “Me too,” because it was just exhausting — we were recounting very hard moments.

It got to the point where she would come in the morning and say, “I’m having bad dreams again,” and I would say, “Yeah, me too, I’m having bad dreams also.” Because it was so much of trying to step into her shoes and step into her mindset, and also reading very intensely — it was very much a research project too.

How did Pick-Goslar remember her childhood and friendship with Frank before the war?

She remembers life before the war as incredibly warm and loving. They were wrapped up in a supportive familial environment. Although both she and Anne were refugees from Germany, they came over very young — Anne was 4 and Hannah was 5.

Their parents had a hard time adapting, especially the mothers. Hannah’s mother was born and bred in Berlin, very much a creature of German culture. Her father was a high-ranking official in the Weimar government, so they lived very close to the Reichstag. On top of being horrified that they had just been kicked out of this country they viewed as home, Hannah’s family went back 1,000 years in Germany. So they were heartbroken about their country taking this terrible turn into darkness. 

But for Hannah and Anne, it was a very nice life.

What kind of person was Frank, according to her friend?

She was very spunky. She had lots to say and she exhausted the adults around her. She was always challenging them, asking difficult questions, prodding, restless and impatient. The girls loved to play Monopoly, but Anne would get restless and walk off, which is frustrating for a friend! They would push back furniture in the house and do gymnastics together. Later on, when the Germans invaded and they only had other Jewish girlfriends to play with, they formed a club to play ping pong and go for ice cream. 

Anne was such a know-it-all that Hannah’s mother had a phrase about her. She said, “God knows all, but Anne Frank knows better!” 

But Hannah really saw her as a regular kid — she was just her friend, Anne Frank. She was not an icon of any kind, and she seemed more ordinary than she seemed extraordinary. 

In July 1942, Pick-Goslar found her friend’s apartment empty. Like everyone else, she was told that the Franks escaped to Switzerland — not knowing they had actually gone into hiding nearby. What happened to Pick-Goslar while Frank went into hiding?

Hannah was deported a year after Anne went into hiding. In that year, she went back to school. The anti-Jewish laws meant that you couldn’t sit on benches, go to swimming pools, be on a tram, ride your bicycle — and you couldn’t go to school with non-Jewish children. 

So Hannah and Anne were both fortunate to be accepted to the Jewish Lyceum, considered one of the more prestigious Jewish schools in Amsterdam under German occupation. But in the fall of 1942, the deportations had already begun. So every day there was a different student and friend missing from class, and different teachers and administrators missing. They never knew whether it was because somebody went into hiding or because they had been deported. 

Another thing happened at this time. In October, when Hannah was 14 years old, her mother Ruth was pregnant. She was determined not to go to a hospital because there were rumors of people being deported directly from hospitals, so she gave birth at home with a Jewish doctor and Jewish midwife. The baby ended up being stillborn and Hannah’s mother died the next day.

As more and more Jews were deported, Hannah was protected for a while. Her family secured a pair of South American passports, and they were also on the so-called “Palestine list.” The idea was that eventually they would be part of a prisoner swap between the British and the Germans — German soldiers for “exchange Jews” who would be sent to Palestine, which was under the British mandate.

Pick-Goslar survived to have three children, 11 grandchildren and 33 great-grandchildren. (Eric Sultan/The Lonka Project)

So for a while, Pick-Goslar’s family believed they might be spared. How did she end up at the Bergen-Belsen concentration camp in northern Germany?

By the end, the Germans rounded up all the remaining Jews from Amsterdam, including those who had special stamps in their passports. By June 1943, Hannah’s family was in one of the final roundups of Jews in Amsterdam.

First they went to Westerbork, a transit camp in Holland on the border with Germany. It was basically a holding purgatory, and from there people were deported either to Auschwitz or Sobibor — in which they were almost certainly killed — or if they were luckier, to Theresienstadt or Bergen-Belsen, which were concentration camps but not death camps. Eventually, after several months in Westerbork, Hannah’s family was deported to Bergen-Belsen.

It was bearable in the first few months and they were still fed, though not much. But by February of 1945, the Russians were approaching in the east and the Germans were trying to move people from outer concentration camps into Germany. So Bergen-Belsen swelled to many times its size and became incredibly overcrowded. There was less and less food and water, and typhus started raging through the camp.

How did Pick-Goslar and Frank find each other again at Bergen-Belsen?

Around this time, a tent camp was erected across from Hannah’s part of the camp. People saw other women speaking different languages — Hungarian, Polish, Greek, and eventually Dutch as well. They were emaciated and skeletal. 

The Germans forbade going out to talk at the fence and filled it with straw, so that people wouldn’t see each other anymore. But the women found a way to communicate, and word got to Hannah that Anne Frank was on the other side of the fence. Of course, she didn’t believe it, because the Frank family had left the impression that they were in Switzerland. But she decided to go find out for herself, even though it was extremely dangerous — you’d be shot if you went to the fence.

She crept up quietly and said, “Hallo, anybody there?” Then she heard a voice from across the fence, and by chance it was Auguste van Pels, one of the people who was in hiding with Anne’s family. She said almost casually, “Oh, you must be here for Anne,” and she brought Anne from the tent.

What were their last memories together?

Anne was coming from Auschwitz, so she was a broken shadow of her former self. She was freezing, starving and wailing that she was all alone in the world. She assumed that both of her parents were dead at this point. She didn’t know that just a week or two before, her father had been liberated from Auschwitz. 

Imagine two girls on opposite sides of this fence — two very loved, coddled girls, who did not know deprivation, but now were completely in the throes of the worst days of the war, completely dehumanized and mistreated. There they were on opposite sides of this fence, best friends, sobbing. 

Anne begged Hannah to bring her some food and Hannah said yes immediately, without knowing how she would get it. She said that she would come back in a couple of nights. And there was this amazing moment of female solidarity: The women in her barrack were so moved by the story of this reunion, they wanted to help — so from under a pillow here, hidden in a suitcase there, they gathered the little they had to give and put everything into a sock.

Out went Hannah again, a night or two later, to the fence. When she threw the sock over, she suddenly heard footsteps and then a scream — Anne had just lost the package to a fellow prisoner who took it out of her hands. She was distraught and couldn’t stop crying, but Hannah said, “Just stop crying, I’ll come back again with food.” 

So she went back a few days later again with more food collected from her barrack. This time they triangulated better and Anne caught the package. That turned out to be the last time they ever met.

How did Hannah remember the end of the war?

At the very end of the war, the Germans forced everybody who could still walk at Bergen-Belsen onto a couple of different trains. These trains were meant to go to Theresienstadt, where they would be killed.

Hannah was put on a train with her little sister Gabi, whom she was trying to keep alive. It was a harrowing 13-day ride throughout the eastern German countryside. The people were very sick and starving, with no food or water for the journey. There was one especially awful moment when the man next to Hannah tried to spill his bowl of diarrhea outside the door of the train, but instead it splashed all over her. 

She was so ill with typhus that she eventually passed out around day 13. When she woke up, people were already off the train. She asked what was going on, and someone said, “Don’t you know? We were liberated by the Russians.”

What did Pick-Goslar make of the tremendous legacy left by Frank’s diary? Did she feel that her friend was correctly understood?

For her, reading the diary was a revelation. She felt like she was sort of reunited with this old friend, which was a very powerful feeling, but also very sad. She saw a girl developing into a young woman whom she would still like to know. She was very grateful that Anne’s diary had been recovered, that so many people got to know her story, and that her diary became a gateway to learning more about the Holocaust. 

I think she was a little upset by the sanitized version of Anne Frank. She spoke often about the famous passage in her diary, which is repeated and painted on walls and put on postcards: “In spite of everything, I still believe that people are really good at heart.” Hannah said that if Anne had survived the hell of Auschwitz and Bergen-Belsen, she did not think she would stand by that statement anymore. I think she was concerned about some level of oversimplification. 

She was very gratified that Anne’s voice never died and still lives on through her words, but she also wanted people to have a richer and more contextual understanding of the slaughter of millions of people that was the Holocaust.


The post ‘My Friend Anne Frank’ tells the incredible story of how Anne’s best friend survived the Holocaust appeared first on Jewish Telegraphic Agency.

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Samsung Washing Machine Repair: Frequent Issues and Professional Fixes

When your Samsung washing machine begins acting up, it can throw your entire laundry routine into chaos. Even with cutting-edge technology and sleek designs, these appliances can develop issues that range from minor glitches to major malfunctions. This comprehensive guide will take you through the most common problems encountered with Samsung washers, walk you through initial diagnostic steps, and explain when and why professional repairs become essential. For more detailed repair insights, Discover more here.

Understanding the Challenges

Samsung washing machines are celebrated for their innovative features, energy efficiency, and robust performance. Yet, like all complex machinery, they are susceptible to wear and tear. Users often report issues such as:

  • Error Codes: Cryptic digital messages indicating malfunctioning sensors or control board errors.
  • Water Drainage Problems: Incomplete draining leading to wet clothes or water pooling in the drum.
  • Excessive Vibration or Noise: Unusual sounds during spin cycles, often a sign of imbalance or mechanical wear.
  • Leaking Water: Water escaping from the machine, which can damage floors and other nearby surfaces.
  • Door Lock or Latch Failures: Problems with door sensors or locking mechanisms that prevent the machine from starting.
  • Motor or Pump Issues: Malfunctions that affect the washer’s ability to agitate, drain, or complete cycles properly.

Each of these issues may have different root causes, and understanding them is the first step to determining whether you can fix it yourself or need professional assistance.

Step-by-Step Diagnostic Process

Before jumping into repairs, it is wise to perform a systematic diagnostic check. Begin by noting any error codes displayed on your machine’s control panel. Samsung models typically provide codes such as “4E” (water inlet issues) or “5E” (drainage errors), which can guide your troubleshooting efforts.

Initial Checks:

  • Power and Settings: Ensure the washer is properly plugged in and that the selected cycle includes the drain phase.
  • Water Supply: Verify that the water inlet is unobstructed and that water pressure is sufficient. Low water pressure can sometimes trigger fill errors.
  • Drainage System: Inspect the drain hose for kinks or blockages. Remove any debris that may hinder the water flow.

Advanced Checks: For more persistent issues, consider:

  • Cleaning filters and pump components to remove lint or foreign objects.
  • Checking sensor contacts and wiring for signs of corrosion or loose connections.
  • Observing the machine during a test cycle to listen for unusual noises that might indicate a failing motor or pump.

These steps can help determine if the problem is a simple fix you can handle on your own, such as clearing a clogged hose, or if it indicates a more severe fault.

When Professional Repairs Are Necessary

While basic troubleshooting can resolve many issues, there are cases when professional repair is the safer and more effective route:

  • Complex Electronic Failures: If your washer is displaying persistent error codes or the control board seems unresponsive, professional diagnostics are crucial to avoid further damage.
  • Mechanical Breakdowns: Problems with the motor, pump, or internal transmission often require specialized tools and expertise to repair correctly.
  • Warranty Considerations: If your Samsung washer is still under warranty, attempting a DIY repair could void it. Authorized technicians use approved parts and methods to maintain your warranty’s validity.
  • Safety Risks: Any repairs involving electrical components or high-voltage parts should be handled by professionals to prevent injury.

When in doubt, it’s best to consult a certified repair service. Professionals have access to manufacturer-specific repair manuals and diagnostic tools that increase the likelihood of a lasting fix.

Professional Fixes: What to Expect

A reputable service technician will start by running a complete diagnostic test on your Samsung washing machine. Once the issue is identified, they may take actions such as:

  • Replacing faulty sensors or electronic control boards that trigger error codes.
  • Cleaning or replacing clogged filters, drain hoses, and pump components to restore proper drainage.
  • Rebalancing or repairing motor assemblies to reduce excessive vibration and noise.
  • Fixing or replacing door locks and latches to ensure safety and proper operation.

The goal of a professional repair is not only to fix the immediate issue but also to provide preventive advice to reduce the likelihood of future malfunctions. Technicians often inspect related components that might soon wear out, recommending part replacements as needed to avoid recurring problems.

Preventive Maintenance: Tips for Longevity

Keeping your Samsung washing machine in peak condition requires a blend of regular maintenance and occasional professional check-ups. Here are some effective strategies:

  • Regular Cleaning: Clean the filter, drain hose, and pump area at least once a month to remove lint and debris.
  • Descaling: In areas with hard water, mineral deposits can affect performance. Use a descaling agent as recommended by the manufacturer.
  • Proper Loading: Avoid overloading the washer, which can strain the motor and pump, and always use the appropriate amount of detergent.
  • Periodic Professional Inspections: Schedule an annual service call to ensure that all components are functioning correctly and to replace any parts showing signs of wear.
  • Follow the Manual: Always refer to the user manual for specific maintenance recommendations tailored to your model.

By adopting these habits, you not only prevent common issues but also extend the overall lifespan of your appliance.

Case Studies: Real-World Success Stories

Consider the experience of Emily, who noticed her Samsung washer repeatedly displaying a “5E” error—indicative of a drainage problem. After a thorough DIY inspection revealed a partially blocked drain hose, she still encountered intermittent issues. Emily then called a professional repair service, which discovered a worn-out pump impeller. Replacing this part not only resolved the error but also improved the machine’s overall efficiency.

In another instance, James’s Samsung washer started to vibrate excessively during spin cycles. What began as a minor annoyance quickly escalated into a concern about potential damage. Professional technicians found that the machine’s suspension system was compromised, and they rebalanced the unit while replacing worn-out shock absorbers. The result was a quieter, more stable machine that James could rely on for years to come.

Samsung washing machines are built to offer convenience and efficiency, but even the best appliances need proper care and occasional expert attention. Whether you’re a DIY enthusiast or prefer to call in the professionals, understanding the common issues and their solutions is key to keeping your machine in top shape. With proactive maintenance and timely repairs, you can ensure that your washer not only lasts longer but also continues to perform at its best.

Embrace preventive practices, know when to take matters into your own hands, and don’t hesitate to seek professional help when needed. In doing so, you safeguard your investment and enjoy the seamless, stress-free operation of your Samsung washing machine for years to come.

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The Science Behind Streak-Free Windows: What Professionals Do Differently

When it comes to window cleaning, nothing beats the satisfaction of streak-free, crystal-clear glass. But achieving this pristine finish isn’t as simple as grabbing a cloth and some spray. Professional window cleaners have mastered the science behind streak-free windows, using specific techniques and tools to deliver flawless results. Here’s what they do differently and why their methods are so effective.

1. Using the Right Tools for the Job

Professionals don’t rely on standard cleaning products or paper towels to get the job done. Instead, they use high-quality tools specifically designed for window cleaning. Key items in their arsenal include:

  • Squeegees: The cornerstone of any professional’s toolkit, squeegees ensure even water removal, leaving no streaks behind. The rubber blades are replaced regularly to maintain their effectiveness.
  • Microfiber Cloths: Unlike traditional rags, microfiber cloths are lint-free and highly absorbent, making them perfect for detailing and edge cleaning.
  • Specialized Cleaning Solutions: Professionals often use eco-friendly, ammonia-free solutions that dissolve dirt and grease without leaving residues.
  • Water-Fed Poles: For high-rise or hard-to-reach windows, water-fed poles equipped with purified water systems are used to clean without streaking.

2. The Importance of Purified Water

One of the secrets to streak-free windows lies in the water itself. Tap water contains minerals, salts, and impurities that can leave behind spots and streaks when it dries. Professionals use purified water systems that remove these contaminants, ensuring a spotless finish.

Purified water also has a natural ability to dissolve dirt and grime more effectively than regular water. When combined with the right tools, it creates the perfect formula for crystal-clear windows.

3. Perfecting the Technique

The way professionals clean windows is just as important as the tools they use. Here are some techniques they employ to achieve streak-free results:

  • Pre-Cleaning: Before tackling the glass, professionals remove loose dirt and debris from the surface to prevent scratches.
  • Systematic Movements: Using a squeegee, they clean in overlapping strokes, starting at the top and working their way down. This ensures no spots are missed and prevents water from dripping onto already cleaned areas.
  • Edge Detailing: Professionals pay special attention to the edges and corners of the glass, where streaks are most likely to form. Microfiber cloths are often used for this step.
  • Drying Techniques: Any remaining water is carefully wiped away to prevent streaking. This step is crucial, especially in areas with high humidity.

4. Timing Matters

Professional window cleaners know that timing can make or break the outcome. Cleaning windows on a sunny day might seem like a good idea, but direct sunlight causes cleaning solutions to dry too quickly, leaving streaks behind. Professionals prefer overcast days or cooler parts of the day to ensure optimal results.

5. Safety First

For high-rise buildings or windows in hard-to-reach places, safety is a top priority. Professionals use specialized equipment like harnesses, ladders, and scaffolding to ensure they can clean effectively without compromising safety. This expertise allows them to tackle challenging jobs while maintaining streak-free quality.

6. Experience and Training

What truly sets professionals apart is their experience. Years of practice have honed their skills, allowing them to identify and address potential issues, like hard water stains or stubborn grime, before they become a problem. Their training ensures they can adapt to different types of glass and environments, delivering consistent results every time.

A Trusted Name in Toronto

When it comes to achieving streak-free windows, Toronto Window Cleaners has perfected the art. With over 20 years of experience, their team of fully trained and certified professionals uses advanced techniques and tools to deliver exceptional results. Whether it’s a residential property or a high-rise building, they’ve built a reputation for excellence across the Greater Toronto Area.

In conclusion, the science behind streak-free windows is a blend of using the right tools, employing expert techniques, and understanding the conditions that impact cleaning results. By trusting professionals, you’re not just ensuring sparkling windows—you’re investing in a methodical process that guarantees perfection every time.

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Memoir of child of Holocaust survivors takes riveting twists

Book Review by Julie Kirsh (former Sun Media News Research Director)
Exclusive to The Jewish Post
“We used to Dream of Freedom, A Memoir of Family, the Holocaust, and the Stories We Don’t Tell”
By Sam Chaiton (Dundurn Press) 2024
Sam Chaiton’s memoir of growing up with Holocaust survivor parents in downtown Toronto in the 1950s is a compelling read.
Jeanne Beker, a well known Toronto fashion writer, mentions in her praise for “We used to Dream of Freedom” that her survivor parents talked incessantly about their war experiences.
My own parents, both survivors, would drop tidbits of their stories now and again. I learned to be watchful and vigilant for these rare moments of revelation. However, questioning my parents about the Holocaust, would cause them pain. I knew when to stand down.
In his memoir, Sam Chaiton tells the reader that his parents chose to remain completely silent about their wartime experiences. Poignantly their son was left with a silence that he interpreted as huge empty sound. Although the son could understand some Yiddish, his parents turned to Polish in order to keep the “kinder safe”. Outright denial of illness and death was part of his parents’ way of coping.
Born in the 1950s on Palmerston Boulevard in downtown Toronto, Chaiton paints a vivid picture of his youth as the middle son of five boys. He describes the mayhem of a household of barked orders and punishment by his father’s belt. His mother, as with many other survivors, was obsessed with eating and food. Chaiton learned early that rejecting his controlling mother’s food was one of his few weapons. “It’s hard not to do what a Holocaust survivor wants you to”, he says. Chaiton had to stare down two parents both with tattoos.
Dance proved to be a saving grace for Chaiton. On the dance floor, with a partner, the gates of happiness and permission to be oneself, opened. The Toronto Dance Theatre in Yorkville was a salvation and home for Chaiton. Also important to Chaiton was a family – not his troubled blood family but a chosen one – a commune.
In 1973, after a sojourn in New York, Chaiton decided that he was not a performance dancer. Back in Toronto as he pointedly danced with his mother at his brother’s wedding, she told him that he was her favourite child, imposing “the psychological damage that parental favouritism caused”.
Living in a commune with a chosen family afforded Chaiton the freedom to dig deep into his psyche, face his traumatic upbringing and tear down the rigid rules of society and the biological family. At a certain point, for reasons he explains in the book, Chaiton made the decision to vanish from the lives of his parents and brothers.
In 1980 the commune took up the cause of the injustice and illegal jailing of Rubin “Hurricane” Carter. Carter had been exonerated, released from prison and then reconvicted and sent back to prison.
In hindsight Chaiton wonders if his disengagement from his family caused them the same wounds and feelings of emptiness that Carter had to face when he was reincarcerated.
In 1985 while sitting in a New Jersey prison yard with friends and Carter, Chaiton had the riveting vision that he was in a concentration camp, “on a mission to liberate (his) parents – the dream of every Holocaust survivor’s child.”
In the summer of 1985, Chaiton received the news from Toronto that his parents were involved in a fatal car accident. Only after his mother’s death, was Chaiton able to acknowledge that in spite of her smothering, she gave him a sense of self worth and strength.
In 1988 Chaiton co-wrote the story of freeing Carter. One of his brothers saw him on a news broadcast, contacted him and the 20-year silence between Chaiton and his blood family was over.
Riding on the coattails of the successful release of Carter, Chaiton and some friends established an organization that continues to exist today. Innocence Canada has helped wrongfully convicted people like Guy Paul Morin, David Milgaard and Steven Truscott.
In chapter 16, entitled Wierzbnik, Chaiton finally learns about his father’s testimony published in a book, “Remembering Survival”, by a university professor. Reading about his father’s history helped Chaiton to understand the damage done to survivors, his parents’ trauma and why the home that they created for their sons after the war was so fraught.
Chaiton remarks on the interconnectedness of learning about the sufferings of his parents, his own personal struggles and the gift his father left him of being able to tell his own story.
Sam Chaiton’s profound memoir took courage and brutal honesty to write.
His book teaches that the legacy left by Holocaust survivors, along with a deep sadness, is the innate need of the children to persevere and find their own path of survival and growth.

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