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Novel about Chinese rescuer of Jews raises questions about facts vs. fiction in Holocaust stories
TAIPEI (JTA) — Ho Feng-Shan, the Chinese diplomat stationed in Vienna who helped thousands of Jews escape from Europe during World War II, never met Adolf Eichmann.
But in “Night Angels,” a novel based on his life, Feng-Shan comes face to face with Eichmann several times — and his wife Grace’s Jewish tutor, Lola, tries to kill the architect of the Holocaust.
That detail is one of many that has spurred Ho Manli, Feng-Shan’s daughter, to speak out against “Night Angels,” the fourth novel by the Chinese-American author Weina Dai Randel. Manli says the book distorts elements of her father’s story, which was unknown before she spent decades documenting his heroic efforts to issue visas allowing Jews to escape to Shanghai.
“What I have found in doing this story is it’s very difficult to try to maintain the historical integrity of the facts,” Manli told the Jewish Telegraphic Agency. “Countless people … want to use this for their own means, whether it be commercial like this novelist, whether it be political, or whatever. So over the two decades that I have been doggedly trying to uncover more and more, I’ve been constantly fending off these sorts of opportunistic assaults.”
The dispute is casting a shadow over the novel, released this month, and reinvigorating longstanding debates over the importance of truth in historical fiction — particularly in stories about the Holocaust.
“Night Angels” follows Feng-Shan and his wife, Grace, as they risk their lives by issuing visas that allow thousands of Jews escape Germany and Austria to Shanghai. Grace, one of the novel’s narrators and main characters, is based on Feng-Shan’s real second wife with the same name who was no longer in Vienna after the Anschluss — Nazi Germany’s annexation of Austria in 1938, and the period in which the novel is set. By that time, Feng-Shan had already sent Grace away to Boston. She never witnessed Nazi rule or Feng-Shan’s efforts to save Jews, Manli writes.
Several other events in the book, including Grace’s friendship with a Jewish woman who attempts to assassinate Eichmann and her development of a morphine addiction, are fully fictional.
Manli first took aim at the book in a column last month in China Daily. The novel, she wrote, “exploits real names, real people, real events and places, in what is essentially a Holocaust-themed melodrama.”
“In online reviews, readers say that they are thrilled to learn of my father and this history — except of course, what they have learned is not really history, my father’s, or anyone else’s,” she wrote.
Randel and her publisher, Amazon Publishing, did not respond to multiple requests for comment.
Randel dedicated the novel to “Ho Feng-Shan, his family, and all the angels in Vienna and beyond.” The book includes a disclaimer disclosing that its contents are a work of fiction and a product of the author’s imagination.
But that’s not satisfactory to some readers, including Tina Kanagaratnam, co-founder of the heritage group Historic Shanghai, whose book group read a previous Randel story set in Shanghai.
“If you’re talking about a historical character, you have to get the history right. Otherwise, just create a fictional character,” Kanagaratnam told JTA. “This is written for people who don’t know the history, but as Manli said, that’s dangerous, because then that’s what they remember. That’s what they take away.”
Ho Monto, left, and Ho Manli stand in front of the Righteous Among the Nations wall at the Yad Vashem Holocaust memorial in Jerusalem, Jan. 23, 2001. (Isaac Harari/AFP via Getty Images)
“Night Angels” has accumulated thousands of positive reviews on Amazon and has been promoted by Jewish organizations across the country. On Wednesday, the Jewish Book Council, in collaboration with Tablet Magazine and the Jewish Museum in New York City, will hold an event with Randel and journalist Jonathan Freedland that will explore “fact, fiction, and the sometimes blurred line between them.”
Randel’s book adds to a long list of Holocaust stories occupying that blurry territory, dating from the genre’s early days. Many readers believed, for example, that “The Painted Bird,” the pivotal work of Holocaust fiction from the 1960s, was based on author Jerzy Koszinski’s experience during the Holocaust; it was not. Scholars and booksellers have long agonized over whether to call Elie Wiesel’s “Night” a memoir or a novel, and whether the distinction matters when it is taught in American classrooms.
The fight has extended to questions over who can tell which stories from Holocaust. In 2014, Haaretz journalist Judy Maltz filed a lawsuit against Penguin Canada and author Jenny Witterick alleging that Witterick’s novel, “My Mother’s Secret,” copied Maltz’s documentary film about her family’s rescue during World War II. The court ruled in favor of Witterick on the grounds that copyright protection does not apply to historical events.
“An author is only ever responsible to their own fiction. They have creative license. And fictionalization of other people against their will is part of the history of literature,” said Helen Finch, a professor at the University of Leeds who studies representations of the Holocaust in German literature. “But that doesn’t absolve the writer from criticism.”
Manli — a journalist who has worked for the Boston Globe and helped found the China Daily, a state-backed media outlet, in 1981 — has made it her mission to set the record straight on Feng-Shan’s story. She began researching her father after his death in 1997, while writing his obituary. One line in his memoir from 1990 that recalled “saving who knows how many Jews” piqued her interest and led to a 25-year quest to document the extent of what her father did during the war.
His story of defying both his own government and the government of Germany to write Shanghai visas for thousands of persecuted Jews had been previously unknown, even to the refugees themselves — most of whom never met Feng-Shan.
Manli’s research led to Feng-Shan’s recognition by Yad Vashem, Israel’s Holocaust museum and memorial authority, in 2000 as “Righteous Among the Nations,” an honor given to those who risked their own lives to help Jews during World War II. Since then, greater attention has been paid to his story, and memorials across the world, from Israel to China to Italy, bear his name today.
Manli said Randel reached out to her several times before her book was published but after it had already been written. According to Manli, Randel sought out her blessing on the book by phone and email, saying that “the Holocaust history and your father’s history is now being forgotten” and adding that she wanted to help spread that history. Manli, who is working on a book of her own about her father, said she refused to answer, “just from the tone of her letter and what she wanted.”
“I have been burned before by this,” Manli told JTA. “I knew immediately that this was not something that I wanted to participate in and certainly that I wasn’t going to endorse.”
In an email shared with JTA in response to Manli’s editorial, Randel wrote that she has “great respect for Dr. Ho Fenghan[sic] and his family. I’m surprised to hear such strong negative criticism. I’m puzzled to see my gesture of respect is viewed in such a hostile way. If Ms. Manli Ho wishes to speak to me, I’m here.”
Randel, according to a biography on her website, came to the United States from China at 24 and became “the first Asian American novelist who intertwined Chinese history with the Jewish diaspora in Shanghai during WWII.”
Her previous novel, “The Last Rose of Shanghai,” follows a Chinese woman who falls in love with a German Jewish refugee living in the Shanghai Ghetto, the restricted area in which over 20,000 displaced Jews lived during World War II, under brutal oversight by Japanese officials who occupied the area. In interviews before the book’s 2021 release, Randel recalled hearing about Jewish refugees while she was living near the district that housed the ghetto.
After moving to the United States, she married an American Jew and is raising her children with both cultures in Boston. She has said “The Last Rose of Shanghai” was inspired by her interest in the history she saw in Shanghai and a desire to pay homage to her Jewish side of the family.
“I think it’s apt to say the survival of Shanghai Jews is also a story of how we as different races and as human beings shine and triumph over war and adversity,” she said in a January 2022 interview with World Literature Today.
But other researchers and authors deeply familiar with Feng-Shan’s story and Jewish history in Shanghai told JTA that “The Last Rose of Shanghai” also contained historical inaccuracies, including misrepresentation of real people who appear as characters, such as Victor Sassoon, a Jewish businessman and member of the dynasty known as the “Rothschilds of the East,” and Laura Margolis, the first female Joint Distribution Committee representative.
The book also includes a character named Goya, described as “a shameless Jew … who somehow had won the Japanese’s trust.”
The Jewish character is based on the real Kanoh Ghoya, who was not Jewish, but a notoriously cruel Japanese officer who had dubbed himself “king of the Jews” and “was infamous for his inhumane treatment of ghetto inhabitants,” according to the USC Shoah Foundation.
According to Publisher’s Marketplace, “The Last Rose of Shanghai” was sold to Lake Union Publishing — an imprint of Amazon Publishing — in 2021 as half of a two-book deal worth between $100,000 and $250,000. It was a finalist for a Jewish National Book Award that year. (The Jewish Book Council, which confers those awards, did not respond to multiple requests for comments about the “Night Angels” event.)
Kanagaratnam said Historic Shanghai’s book group read “The Last Rose of Shanghai” in 2021 and hosted Randel for an event. The group was unsatisfied by Randel’s response when factual issues were brought to her attention, particularly the characterization of Ghoya as Jewish, Randel dismissed them, Kanagaratnam said.
Randel’s novel is only part of a growing consciousness among the general public of the Shanghai Jewish refugee story. In recent decades, especially following the normalization of Israel-China relations in 1992 and Feng-Shan’s recognition by Yad Vashem, both governments have promoted the history, sometimes distorting facts to push different narratives about their wartime past.
New books and other media adaptations about the Shanghai Jewish refugee story have proliferated, such as the musical “Shanghai Sonatas” (2022) and the novels “Someday We Will Fly” (2019),“The Lives Before Us” (2019), and “The World and All It Holds” (2023). Other films and books are forthcoming.
“The audience of people who are interested in, if you will, an ‘exotic’ Jewish story, I think has meant that we’re seeing more and more of these. Everyone’s heard the Holocaust story. But now here’s one in an exotic setting,” said Kanagaratnam. “I think authors need to take responsibility. But honestly, I also blame the publishing industry, because where are the fact-checkers? A lot of the stuff in this can be really easily googled.”
Finch said novels that are set during that period are “always a work of fiction about the present.”
“So the question is, why is this author writing this book now? What does that say about the current moment when she’s writing? And what is with Randel trying to reflect either consciously or unconsciously in contemporary politics as well?”
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Possible Platner replacements and their divergent stands on Israel
(JTA) — Following the implosion of Graham Platner — a harsh critic of Israel who lobbed a parting shot about “genocide” in Gaza in his video Wednesday quitting the Maine Senate race — a number of possible replacements have emerged. And as their names have surfaced, interest and questions about their positions on issues of concern to the Jewish community also have arisen.
There is a significant range of views among the possible candidates on the American Israel Public Affairs Committee pro-Israel lobby, arms sales to Israel and whether there was a genocide in Gaza, based on their past and recent comments.
In statements to JTA, pro-Israel groups Democratic Majority for Israel and the Jewish Democratic Council of America both urged the party to nominate a candidate aligned with their values; Platner had drawn concern from a number of Jewish groups because of his covered-up Nazi tattoo and stance on Israel.
Some of Platner’s former volunteers have said they want his replacement to fit his mold as a progressive and Israel critic who is taking on establishment politics in the effort to unseat GOP Sen. Susan Collins. After Platner dropped out, the Maine Democratic Party announced on Wednesday that to fill the candidate vacancy it will hold a nominating convention made up of about 600 people selected by county-level Democratic committees. The timing of the convention is not yet clear; the deadline for naming a replacement is July 27.
“There is an unprecedented amount of energy and enthusiasm among Maine Democrats, driven in part by many of the dedicated volunteers and supporters who were inspired by Graham Platner’s campaign,” the party said in a statement. “We look forward to coming together and harnessing that energy around our new nominee as we work to defeat Susan Collins in November.”
Here are some of the replacements being mentioned and what they’ve said about Jewish-related issues, Israel and AIPAC. None of the possible nominees responded to JTA’s requests for comment.
Nirav Shah, epidemiologist and healthcare executive
Nirav Shah, who ran for the Democratic gubernatorial nomination in June, finishing second in ranked-choice voting, told reporter David Weigel on Tuesday that he supports an arms embargo on Israel, and he accuses the country of having committing genocide. Shah also said that in keeping with his policy he would not accept funds or an endorsement from AIPAC.
Shah has touted himself as a political outsider like Platner and said Tuesday that he had “no establishment support, and no major political endorsements” when he was running for governor. He has called on possible Platner replacement to participate in a televised debate and “multiple” town halls across the state to make the nomination process transparent.
Troy Jackson, logger and union leader
Troy Jackson, who has backing from the left, had a close political alliance with Platner until calling for him to step aside on Monday and officially launching his campaign for the nomination on Wednesday.
A number of Platner’s supporters have called for the party to nominate Jackson, who finished third behind Shah in the gubernatorial primary. He’s said little publicly related to Israel, but in his run for governor, Jackson had the backing of a number of left-wing, strongly pro-Palestinian politicians, including Vermont Sen. Bernie Sanders and California Rep. Ro Khanna, as well as Maine’s Democratic Socialists of America chapter.
Sanders’ group Our Revolution and left-wing streamer Hasan Piker — a staunch Israel critic who’s drawn accusations of antisemitism — are both backing Jackson to be the new Senate nominee.
In 2024, at the Maine State Democratic Convention, Jackson, who served as convention chairman, reportedly attempted to quiet down a small group of protesters who called for a ceasefire in Gaza and called Maine Rep. Jared Golden a “war criminal” during a video celebrating the Jewish congressman.
“I believe in the ability of people to demonstrate and protest,” Jackson said amid the outburst. “There is a time for that.”
Shenna Bellows, Maine secretary of state
Before assuming her current role, a position that is filled by state lawmakers every two years, Shenna Bellows served as the executive director of the Holocaust and Human Rights Center of Maine.
In May, Bellows spoke at the Jewish-Asian Friendship Dinner, hosted by the Jewish Community Alliance of Southern Maine. Bellows said she began working with the JCA during her time leading the Holocaust museum, and said she’d attended numerous events that discussed “many stories of Holocaust survivors and of genocide around the world, and how important it is that we stand up for all of each other, and for unity, and the love that we have for all of each other.”
Bellows also commended the JCA for its response to the surge of Immigration and Customs Enforcement presence over the winter, which included mutual aid to support people who felt unsafe leaving their homes.
Bellows does not appear to have commented extensively on Israel, although she signed Maine Gov. Janet Mills’ 2023 proclamation recognizing the 75th anniversary of the founding of modern Israel that wished the country “a peaceful and prosperous future.”
Jordan Wood, ex-congressional staffer
A former staffer for former California Rep. Katie Porter, Jordan Wood spoke extensively about his views on Israel and AIPAC in an interview as a Senate candidate in Maine last fall. He was the first Democrat to enter the race for Collins’ Senate seat before being overshadowed by Platner and later suspending his campaign to run for the House.
Wood told Democratic commentator Kaivan Shroff that he would support Sanders’ resolution to restrict offensive weapons sales to Israel but backs the continuation of aid to the Jewish state with conditions.
Wood said he believes Israel has committed war crimes in Gaza, but stopped short of accusing the country of genocide, pointing to a connection between that accusation and a rise in antisemitism.
“I’ve hesitated on it because I’m also seeing a real rise in antisemitism in the United States,” Wood said. “My husband is Jewish, and the acts of violence toward Jewish Americans is very much connected to the language that we use.”
Wood added that it would be “a huge deal for the United States Congress to designate what’s going on in Gaza as a genocide officially.”
“There could be consequences to that of US citizens that have served in the IDF,” he said. “Do they get prosecuted?”
Wood also said he would not take money from AIPAC, and added that there is a “huge amount of distrust” of the lobbying organization among Democratic voters.
“I believe the only way to truly prove to a voter that you are voting and prioritizing policies in their best interest, and for our country’s best interest, is to remove any perception of corruption or misdealing,” Wood said.
Dan Kleban, brewery owner
Dan Kleban, who announced on Wednesday that he is back in the race for Senate after having suspended his campaign in October and endorsing Gov. Janet Mills, who dropped out before the primary after trailing in the polls, has a very different approach from Platner to the U.S.-Israel relationship.
In an interview with CNN on Wednesday, Kleban refrained from accusing Israel of committing genocide, instead calling the military campaign in Gaza an “absolute tragedy.” Kleban said he would condition arms sales to Israel.
When Kleban — a political novice and co-founder and co-owner of the Maine Beer Company — first launched his Senate campaign last fall, he told Politico that he did not support the recent resolution from Sanders to block certain arms sales to Israel.
“I believe Israel has a right to defend itself,” he said. “I don’t think that we solve the horrific humanitarian crisis in Gaza by disarming Israel and exposing them to harm.”
This article originally appeared on JTA.org.
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For generations of Jews, this cookbook defined the journey from immigration to assimilation
Recipes for the Melting Pot: The Lives of the Settlement Cook Book
By Nora L. Rubel
Columbia University Press, 232 pages, $28
It was an inspiration for bestselling cookbook writer Mark Bittman, a trusted reference for James Beard, the first recipe book owned by New York Times food critic Mimi Sheraton, and the source of the recipes that famed Jewish cookbook writer Joan Nathan grew up with: The Settlement Cook Book, across 40 editions, sold over 2 million copies and defined Jewish American food.
In her book Recipes for the Melting Pot: The Lives of the Settlement Cook Book, Nora L. Rubel traces the book from its birth as a 1901 fundraising pamphlet by Elizabeth “Lizzie” Black Kander, a kosher cooking-class instructor for Milwaukee immigrants, to its life as a hardcover distributed globally by Simon & Schuster into the 1990s.
For many Jewish Americans, the cookbook brings back memories of seder meals and their mother’s brisket. I didn’t grow up with a dog-eared copy of my grandma’s, but that didn’t mean I found the book any less interesting. Rubel, a University of Rochester professor of religion, discovered The Settlement Cook Book in graduate school. In it, she found not just a snapshot of the Jewish American kitchen throughout the 20th century, but also a continuous debate over what counts as American, conducted in the language of potato soup and noodle kugel.
Rubel credits Kander with pioneering “culinary pluralism” at a time when social reformers pushed immigrants to rid themselves of their garlicky and spiced ethnic cuisine in favor of a blander New England “diet of cornmeal mush and pea soup.“ Kander, a Reform Jew, aimed to help recently arrived Eastern European Jews integrate into American society. Unlike Christian reformers, Kander, an ethnic minority herself, envisioned an America where immigrant groups belonged.
The first edition contained kosher recipes for traditional Ashkenazi fare, but the Russian Jewish immigrant women in Kander’s class were also being prepared for domestic work in the Milwaukee homes of wealthier German Jews like Kander who did not keep kosher and had a taste for ethnic cuisine. Thus, the matzo ball recipe appears on the same page as the mulligatawny soup, and filled fish (gefilte fish) sits alongside scalloped oysters.
Rubel argues that, by not placing Jewish or other ethnic dishes in a separate section, the Settlement Cook Book is the among the first to define modern American cuisine through its immigrants. “Kander’s vision of American diversity,” she writes, “suggests that ethnic recipes are on equal footing with each other and traditional ‘American’ recipes, thus framing the United States as a multiethnic society.”
The ethnic mix and straightforward, simple recipes made Kander’s book the most successful of the era’s many charitable cookbooks. It funded the Abraham Lincoln House, which offered programming for impoverished Jews, as well as the Milwaukee Jewish Center, and helped establish Milwaukee’s first nursery school. By mid-century it had expanded from helping Jewish immigrants to funding programs for the broader public.
Kander was blunt that her philanthropy was rooted in what she called a “selfish motive.” The affluent German-Jewish community in Milwaukee feared the newly arrived Orthodox, unassimilated Yiddish-speaking Eastern European Jews might spark American antisemitism, which would threaten their own status. “To protect ourselves, our own reputation in the community,” Rubel quotes Kander, “we must work with tact, with heart and soul to better the home conditions of our people . . . and teach them habits of industry and cleanliness.”
The quote is a reminder that despite the framing of Kander as a multiculturalist, at its heart, The Settlement Cook Book was an assimilationist project. As Rubel notes in her introduction, “liking foodways does not automatically translate into welcoming the people who make it.” A century ago, Americans ate chow mein while backing the Chinese Exclusion Act; many today happily order tacos and arepas, while supporting ICE raids targeting Mexican and Venezuelan immigrants. Still, the book captures a real push-and-pull into what counts as American– with the immigrants being Americanized, inevitably changing what it means to be American. .
Unsurprisingly, many Jewish immigrants didn’t appreciate Kander’s “selfish motive.” While young Jewish women were enthusiastic about the classes, their parents resented the patronizing German-Jewish teachers. Kander’s plan to train domestic workers backfired, the immigrant girls rejected being “neat little housekeepers,” preferring clerical and garment work. Rubel notes that the Jewish women avoided work at the time associated with African Americans. “In a country with a distinct color line,” she wrote, “Jews found their whiteness still in question, tenuous at best.”
In response, Kander pitched the cooking classes as preparation for marriage, as captured in the book’s original title: The Way to a Man’s Heart: The Settlement Cook Book. For decades, the book was a quintessential bridal gift, yet its crowdsourced nature allowed it to evolve with the times.
Wartime editions included canning instructions; the book went dry during Prohibition; and new gadgets and processed foods were introduced to keep up with the post-war kitchen. By the 1970s, however, the nonprofit organization that held the rights to The Settlement Cook Book resisted change, and became a guardian of tradition. The book stubbornly kept old fashioned housekeeping tips like how to remove stains with cod-liver oil and a section entitled “When There Is No Maid.” Only in the last edition, published in 1991, did an editor prevail to have pad Thai, curried lentil and refried beans appear alongside kugel and kreplach, altering the book’s content, but returning to Kander’s multicultural instincts.
Most keenly, Rubel examines the paradox of what makes The Settlement Cook Book so profoundly Jewish, given its massive popularity among gentiles and while it had many Jewish recipes, one would never know from its cover. Simon & Schuster, which took over the book in 1954, further chipped away at any hint of Jewishness in favor of mass appeal.
But as was the case with mid-century Jews assimilating into middle-class America, the cookbook’s Jewishness was not erased; it was merely coded, obvious to anyone looking for it. It’s precisely the cosmopolitan blending of recipes that makes The Settlement Cook Book a truer representation of how Jewish Americans actually ate than a Haddasah cookbook or the popular 1958 Jennie Grossinger’s The Art of Jewish Cooking. “Unlike kosher cookbooks that eschew treyf,” writes Rubel, “it is what this cookbook includes, rather than what it omits, that codes the text as Jewish.”
Ultimately, this coded nature led to the book’s greatest irony. As mid-century Jewish Americans moved to the suburbs, they yearned for the food and customs of the old neighborhood, if not the old country. Once a tool to Americanize Jews, The Settlement Cook Book became the definitive guide for American Jews who wanted to remember how to make matzo brei and gefilte fish. Rubel argues that the book itself became a marker of a Jewish home without explicitly announcing religion or ethnicity.
Though nostalgia kept The Settlement Cook Book alive in its final decades, and has kept it in the Jewish American consciousness, I have no memory of my family ever using it and have zero nostalgia for it. The recipes Rubel reproduces in her book might be of historical interest, but a 1910 chop suey recipe with canned mushrooms and chicken gizzards is decidedly dated today. And yet, reading this book, I felt incredibly seen.
That is because, as early as 1901, Lizzie Black Kander defined part of being Jewish in America as a cosmopolitan embrace of the world. The 1921 edition, for instance, includes a “Chinese Supper” menu as well as a list of Passover Seder recipes, “allowing Jews,” as Rubel puts it, “to have their gefilte fish and eat chop suey too.”
Yet 125 years since Lizzie Kander wrote her recipe pamphlet, it’s clear that, when it comes to building a truly multicultural and tolerant society, enjoying both gefilte fish and chop suey is the easy part.
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Israelis are experiencing a new kind of international boycott
Israelis are not facing formal sanctions from Western corporations. No international business coalition has announced a boycott. No major bank or airline has openly declared that Israeli customers are unwelcome.
Yet many Israelis are increasingly encountering something quieter and more difficult to define: a new norm of friction and the sense that when systems fail for Israelis, nobody feels much urgency to fix them.
Consider a recent experience I had with the United Kingdom’s NatWest bank.
When NatWest stopped sending authentication texts to Israeli phone numbers in the spring, I assumed it was just a technical error. Banks malfunction. Security systems fail. But then the bank’s mobile app stopped properly recognizing my Israeli number — despite that number having functioned perfectly well beforehand. Customer service representatives offered contradictory explanations. The fallback solution was supposed to be a physical card reader for secure logins. I requested one repeatedly. Nothing arrived for months. Then, in early May, a representative informed me that NatWest apparently was not mailing card readers to Israel, either.
On a visit to London, I went to a branch, where they offered no explanations; they put me on the phone with customer service, where the agent repeated that they were no longer engaging in contact with Israeli phone numbers or addresses, due to “war tensions.” So I emailed every executive I could find to ask, directly, if the bank was boycotting Israel.
After lengthy exchanges, I was told that Israeli access was removed earlier in the year. The bank insisted the restrictions were not political and not specific to Israel, but rather part of broader fraud prevention measures. So I asked which other countries were affected. This, the bank refused to answer.
On its own, this could still be dismissed as another case of corporate opacity mixed with bureaucratic risk aversion. (Eventually, a physical card reader did make its way to me, still with no clear explanation for the delay.) But it was not the first strange interaction I had experienced.
In early 2024, I ordered a novel from Amazon. The book arrived at my home in Tel Aviv damaged and obviously used, despite being sold as new. Customer service initially handled the issue professionally, immediately agreeing to replace the order. Then I provided my address. There was silence.
“I see this address is not on the map,” the representative finally said. “I only see Palestine.” Then the line disconnected.
An alarming interaction, but the representative was expressing a personal political view, not enforcing corporate policy. What proved more revealing was Amazon’s institutional indifference afterward. Despite repeated inquiries to the company’s press office, I never received a clear decrial of the customer service representative’s actions. The issue simply disappeared into a bureaucratic void.
That sorry episode was felicitous in a way: It inspired my first op-ed for the Forward.
Then came British Airways.
After BA canceled flights between Tel Aviv and London in 2025 following a Houthi missile strike near Ben-Gurion Airport, my wife and I scrambled to reconstruct an itinerary at enormous personal expense. Wars disrupt aviation. That part was understandable.
What followed afterward was not. Months passed in a maze of contradictory responses, partial refunds, bureaucratic evasions and compensation offers so absurd that they bordered on parody. Only after I contacted the airline’s press office identifying myself as a journalist did the company suddenly rediscover the ability to communicate. Even then, the process remained exhausting and opaque. We were compensated perhaps a third the value of the ticket lost, with no apology whatsoever.
None of these incidents independently prove anti-Israel discrimination. Banks mistreat customers. Airlines fail passengers. Customer service departments malfunction. Yet together they illustrate a kind of new atmosphere for Israelis.
The most profound sign of that atmosphere has come in academia. As a new report by the Technion documents, what was once an academic boycott of Israel evolved from highly visible protests toward a more diffuse climate of exclusion.
Jewish students in Sweden reported hiding their identities in academic environments. British surveys found that roughly one in five students said they would not want to live with a Jewish roommate. Canadian campus activism increasingly moved from symbolic rhetoric toward operational demands for universities to sever ties with Israeli institutions and withdraw investments.
My friend Bar Harel experienced this personally at Portugal’s University of Coimbra. After complaining about antisemitic graffiti, pro-Hamas and Hezbollah imagery, and slogans such as “No Jews wanted” around campus, Harel became a target. He was threatened online, publicly vilified, physically assaulted near campus and told his family “should burn in a second Holocaust.”
University authorities largely deflected responsibility. Only after he fled Portugal at the advice of Israeli and American diplomats did the state ombudsman finally issue a report that said the university had adopted a “posture of fundamental passivity” in response to his harassment, failing to investigate despite clear evidence.
In business and academia alike, organizations don’t need to announce formal sanctions to change Israeli experience. They simply begin treating Israel operationally troublesome.
Does all this come from antisemitism — or is it a form of quiet protest against Israel’s brutality during the past years’ wars, or the indefensible situation in the West Bank? Does it relate to the current right-wing government — and if so, is it fixable should the moderate opposition return to power?
I do not have definitive answers, and there’s probably a mix of reasons. But it is clear that Israelis are losing the global narrative with astounding speed, and unless this is countered, more formal boycotts are on the way.
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