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Local entrepreneurs Dr. Norman Silver and Dave Berkowits’ QDoc  connecting patients and doctors on line

The founders of QDoc: Dr. Norman Silver (left) with Dave Berkowits

By MYRON LOVE Three and a half years ago Bernie Bellan wrote a story for The Jewish Post & News about a new service that had just started up earlier in 2022. That story told how two entrepreneurs, Dr. Norman Silver and Dave Berkowits, came up with the idea of providing online care with physicians to patients who weren’t in a position where they could visit a physician in person.
At that time, the story noted, QDoc began with only 144 patients in May 2022, but was growing at a rate of 1,000 new patients a month. Since then QDoc has been a roaring success and has been expanding its reach well outside Manitoba.
You can read the original story about QDoc on this website at QDoc.

Here now is an update to that original story:
Roughly four years ago, long time pediatrician Dr. Norman Silver and his brother-in-law, Dave Berkowits, a leading Canadian healthcare software developer, joined forces to create a virtual medical program that connects physicians and patients online.
“In our first couple of months, QDoc was able to connect 55 patients with our team of physicians, Silver reports.   “Last year, we had more than 124,000 patients sign in – or about 11,500 a month who signed in.
“We have working relationships with close to 200 doctors and 35 nurse practitioners who are in partnership with us.
“We also have almost 3,000 positive reviews online.”
Silver notes that while 70% of Qdoc’s patients are from rural and northern Manitoba, the system is also in operation in Nunavut and Northwestern Ontario.
For Berkowitz and Silver, Qdoc is akin to a match made in heaven.  The son of Rita and the late Ron Silver has been a pediatrician for 20 years.  His resumé includes many years as an ER doc at Children’s Hospital, as well as working out of the Pan Am Clinic for years.
According to a write-up abut Silver on the Doctors Manitoba web page, the innovative pediatrician has many accomplishment during his career aimed at improving healthcare in our province.  These include a nurse-initiated X-ray program in the Children’s ER, which decreased the length of stay for children with fractures by 1.5 hours; an oral rehydration program in the waiting room for children with gastroenteritis, which expedited their stay;  a pediatric sedation service at the Children’s Hospital; a pediatric locum program to provide uninterrupted service to children in Western Manitoba; and penicillin de-labelling clinics in both Brandon and Winnipeg.
As well, seven years ago, he and Berkowits and five other partners opened the Minor Injury and Injury Clinic – the first non-publicly owned urgent care center in Manitoba .
“We treat up to 50,000 patients a year at the clinic,” he reports.
Silver describes his QDoc founding partner and brother-in-law as “the best medical software developer in Canada.” The son of Sandra and the late Alex Berkowits earned his stripes working for Philips Canada (which, for most readers is probably best known for its electronic consumer products) in its medical products divisions, working with MRIs and CT Scan equipment. 
He then went on to work in Alberta  for 17 years  as part of the leadership team that implemented digital image sharing in Calgary. The team also created software that allowed radiologists based in Calgary to read CT and X-ray studies taken in Whitehorse and Yellowknife. That improved the time it takes for ER departments located up north to have radiology exams read so that patients could be taken care of quickly
It was the Covid lockdowns that led to Berkowits and Silver’s first collaboration – a drive-up, appointment based COVID testing site at Red River College.
 
Silver notes that certain regulatory changes in Manitoba made it possible for a business such as QDoc to deliver its medical services to the general public. During the lockdown, the then new virtual QDoc program allowed patients and doctors to stay connected and patients who were seen to be covered by Manitoba Health.
Berkowits points out that all you need to sign on to QDoc and connect with a physician is access to a camera, a microphone, an internet connection and a provincial health card.
A patient going onto the system would click ‘see doctor now,’ and be connected to one of several doctors who would receive the text message notifying them that a patient wants to be seen.
“Our goal is to have a doctor respond to the patient within 20 to 30 minutes,” Silver says.
Berkowitz notes that QDoc has separate programs for  virtual medicine, medical billing and medical booking.
For Silver, QDoc is Tikkun Olam in action on several fronts.  “One advantage of our program is that by connecting a patient who lives maybe 20 km outside of Neepawa with his doctor in Neepawa, you save driving time and reduce potentially harmful emissions.”
He further reports that QDoc  partners with the DCSP (downtown community safety partnership) to help deliver care to the homeless. 
He adds that last summer, during the large scale evacuation of northern communities due to forest fires, QDoc was approached to help connect evacuees with their regular doctors.
 
 
Both Berkowits and Silver demonstrate Tikkun Olam in other ways as well.  For the past 27 years, Berkowits has been responsible for security  for Shalom Square. (Incidentally, he is the brother of Rob Berkowits, the Rady JCC’s executive director.)
Several years agoSilver (whose brother, Michael, has been president of the JNF for Winnipeg and Saskatchewan) along with his wife, Heather, started a family foundation.  “Initially, we distributed about 60% of our giving to non-Jewish charities,” Silver reports.  “Over the past two years, we have redirected our funding so that 90% now goes to Jewish causes.
“We have to look after our own,” he observes. “We can’t expect anyone else to.”
As for the future of QDoc, Berkowits and Silver have a vision for expansion – first throughout Western Canada and then, maybe the world.
“We think there may be opportunities in countries such as India and the Philippines,” he notes.  
Readers who may be interested in hearing Silver talk about QDoc can attend a presentation he will be giving on Thursday, February 5, at the Kingshead Pub under the auspices of the High Growth Ventures Initiative, a strategic scholarship and community engagement initiative housed within Mount Royal University’s Institute for Innovation and Entrepreneurship. For more information about QDoc go to qdoc.ca

Local News

Jewish Child and Family Service helped over 1800 families in 2025

Clockwise from top left: JCFS CEO Al Benarroch, outgoing Board Chair Elena Grinshteyn, incoming Chair Harley Abells, Treasurer Michael Schacter

By BERNIE BELLAN Jewish Child and Family Service will be entering the 75th year of its existence in 2027.

With a budget over $4,300,000, JCFS is also the largest beneficiary of funding from the Jewish Federation of the 12 Winnipeg Jewish community agencies that are beneficiaries of the Federation. (To see a list of the 12 agencies go to Funding for Beneficiary Agencies.)

Its impact has grown over the years as JCFS has expanded its horizon, continually adding to the many services it provides. During the JCFS’s Annual General Meeting, held in the Seniors’ Lounge of the Asper Campus on Tuesday evening, June 23, the important role that JCFS plays in the lives of so many members of the Jewish community – also a significant number of non-Jews as well, various speakers cited the many ways in which JCFS has continued to have such a huge impact.

With total revenues of $4,325,160 in fiscal year 2025 (which ended March 31, 2026), but slightly fewer expenses, JCFS not only delivered a wide gamut of services, it managed to deliver those services without incurring a deficit in 2025, despite some significant financial challenges.

As outgoing Board Chair Elana Grinshteyn observed, JCFS had to navigate some major reductions in funding, including a cut in funding from the federal government to the tune of $100,000, plus the loss of funding from the Claims Conference, which had provided support for Holocaust survivors.

Yet, despite those setbacks in funding, Grinshtein reported, “Together, we insured that services remained intact.

“We increased access to interest free loans,” she noted, “doubling” the amount that had been allocated in 2024.

And, amidst the ever-increasing demand for services, “JCFS has continued to navigate space limitations,” Grinshteyn noted. (I should note that as far back as 2019 I reported in an interview I had conducted with JCFS CEO Al Benarroch about the JCFS’s dire need for more space. Here is an excerpt from what Benarroch had to say about the JCFS’s need for more room back in 2019: “…we’ve been looking for roughly 3,000 more square feet of space. We have a footprint right now of roughly 5,000 square feet for over 40 staff. We’ve given up a board room here. It’s been taken over by older adult service staff. We have a conference room which is adjacent to the board room; we’ve moved two staff in there.

“Yesterday I gave up my office for the entire morning so that staff could interview clients.

“We need to relieve the pressure we’re facing right now – yet alone plan for expanding and growing.

“Whatever space we’d be looking at would be temporary. It’s now 22 years that we’ve been in this facility. The campus has taken over squash courts, it’s taken over a museum – internally, to accommodate the growth in services. Maybe it’s time now to look at growing outside this building…”

As the saying goes: “Plus ça change, plus c’est la même chose.” (That’s me, trying to impress.)

While I tried to take notes during Al Benarroch’s CEO report, I realized following his remarks that there was so much important information conveyed, also a slew of statistics, that it might be more helpful to reprint a good portion of what he said verbatim, so I asked Al to send me a copy of his remarks. (That’s one of the nice things about writing on a website. There’s an infinite amount of room to print the kind of stuff that nerds like me pretend to read.)

During his CEO’s report, Benarroch enumerated the many challenges JCFS encountered in 2025.

Among those challenges, Benarroch noted, were:

• The rising and high cost of living

• Food insecurity

• Housing issues

• Our aging population demographics

• The complex needs of our newcomer families

• The increasingly complex needs in mental health & youth mental health

Yet, despite all those challenges, Benarroch said, “As always… we rose to meet those head on, and with the support of our community.”

In particular, Benarroch cited the support of the Jewish Federation, which contributed $948,800 to JCFS in 2025. (The largest portion of JCFS funding, by the way came from the Province: over $1,100,000.)

Fundraising also played a significant role in contributing to JCFS revenues, with almost $700,000 raised through that route, including direct donations of over $320,000 and bequests over $40,000.

As Benarroch noted, “Every year, we look forward with hope that it will be a quiet year.

“Well, if that’s the case, we are in the wrong business.

“We happen to be in the reflect, respond and pivot business.

“This is the nature of the human existence.”

Benarroch went on to add some more statistics about how JCFS played such a pivotal role in the lives of so many people. In 2025 JCFS:

• Served 1,800 client households – impacting almost 5,000 people.

• Assisted 15 foster children.

• Served 70 families in Child Welfare….

“But what is even more important is that we assisted 90 children that remained at home with their families,” Benarroch said.

The year 2025 also saw the inauguration of what is known as the “Asper Empowerment Program”, through which:

• 311 clients were assisted  (including Passover Assistance)

• $80,000 was disbursed in financial assistance

• Over $20,000 was given out in interest-free loans.

• 6,500 kg of food were disbursed

In the area of mental health and counselling services, Benarroch noted that JCFS:

• Supported over 50 adults with mental health challenges

• Our Friday Mental Health Wellness Group participants took part in 22 group activities or outings

• We support some 20 individuals and families impacted by addictions through individual and group services.

• We delivered almost 1,100 counselling sessions, over half of which were subsidized on our sliding scale.

• We continued to support individuals, families, and partner Jewish organizations with the ongoing emotional impacts of the war in Israel and high levels of global antisemitism.

In the area of support for older adults, JCFS served over 250 seniors including:

• 70 newcomer seniors

• 50 seniors living with mental health differences

• 65 Holocaust Survivors (including celebrating “25 years of our Holocaust Survivor Drop-in Group, a partnership with the Gwen Secter Creative Living Centre.”)

In the area of settlement services, JCFS:

• Welcomed almost 80 new families

• Almost 50 families from Israel, seeking reprieve from the ongoing stresses and pressures of the war.

Benarroch noted that “These families are dealing with the deep trauma of displacement, having lived under constant stress, fear and the ensuing post-traumatic impact, family and parenting challenges as a result, emotional exhaustion, financial strain, and more.

“Thanks to the Jewish Foundation of Manitoba, we hired a trained specialized support worker, with a background in therapy, to help these families cope, adjust, and receive much needed emotional supports.”

Benarroch went on to describe many more initiatives in which JCFS was engaged in 2025, but I want to return to the retirement of Elena Grinshteyn from the Board of JCFS after nine years serving on the Board, including the last two as Chair. Grinshteyn will be succeed by Bradley Abells, who has been on the Board since 2021. In his remarks, Abells noted that he is an actuary at Canada Life and that he first joined the Board when his particular expertise as an actuary proved extremely helpful in helping to solve a problem that had arisen, and he found the experience so rewarding he decided to remain on the Board ever since .

Also on the Board is Michael Schacter, who is returning as Treasurer and who looks the way you’d expect a finance guy to look.

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Jewish Foundation’s asset base surpasses $200 million for first time

JFM CEO John Diamond (left) congratulating outoging two-term Board Chair Dan Blankstein

By BERNIE BELLAN The Jewish Foundation of Manitoba continues to show stellar growth – having achieved total assets over $200 million in the 2025 fiscal year (a 7.4% increase from the 2024 fiscal year), also having distributed $8.2 million in grants during the year.
Those were among the highlights reported at the JFM’s Annual General Meeting, held Wednesday evening July 18, in the multipurpose room of the Asper Campus.
JFM CEO John Diamond noted that one of the most successful aspects of the year just past was the launch of what is known as “Fund Match II” which, he explained, is “building on the success of the original FundMatch project introduced in 2012.”
Under the terms of the new Fund Match program 18 initial organizations that created endowments with a combined value of $689,388 at the JFM benefitted from matching funds of $178,000 that were added to those endowments, with an additional four other organizations having joined in the program during the course of the year.
Other highlights (which can all be perused in the JFM’s annual report, available simply by going to the JFM website) include the JFM having “awarded 72 scholarships and academic awards totalling $230,759.”

JFM Treasurer Bruce Caplan


JFM Board treasurer Bruce Caplan also spoke of some other notable achievements of the JFM in 2025, including a 12.64% return on investments and $4.27 million in new contributions.

Incoming Board Chair Dafna Shore

The AGM also saw a number of changes to the composition of the board. Most notable among them is the retirement of Dan Blankstein as Board Chair – after having served two two-year terms, to be succeeded by Dafna Shore.

John Diamond congratulating Bonnie Cham after her retirement from the Board after 13 years

Also, the current longest-serving member of the board, Bonnie Cham, is retiring from the board after having served on it for 13 years, including three terms as Chair.

JFM CFO Ian Barnes, who will be retiring in December after 26 years with the JFM


One other significant retirement announced at the AGM was that of Chief Financial Officer Ian Barnes – who will be retiring in December after 26 years as CFO During his remarks to the audience Barnes noted that “When I arrived at the Foundation, the assets were $29 million.” As noted, that figure has now grown to $200 million.
He also noted that “Since the Foundation was established in 1964, total grants and
distributions are $113.6 million.”
Barnes paid tribute to the three Chief Executive Officers with whom he worked: David Cohen, Marsha Cowan, and John Diamond. With regard to Marsha Cowan, Barnes said that “Marsha taught me about business – and how to dress!” (Barnes will be succeeded as CFO by Lynda Joyal.)


One of the annual customs of the JFM AGM is to thank the JFM staff – and to announce how many years each staff member has served at the JFM. While there are a number of individuals who have been with the JFM for a fairly long time, no one comes close to Patti Boorman, Director of Administration, who has been with the JFM for 37 years.
Among the largest new grants given by the JFM in 2025 were: a grant of $122,000 to the Asper Jewish Community Campus, Gray Academy of Jewish Education and Rady JCC to support the construction of a “new accessible outdoor play structure, ensuring safe, inclusive play for children and families; a grant of $150,000 to the Simkin Centre for the hiring a Volunteer Engagement Specialist – a three-year project to modernize volunteer programs and enhance resident, family, and intergenerational involvement.
Among the leading recipients of distributions from donor-recommend endowment funds – all of which had received grants in the past were:

The Jewish Heritage Centre of Western Canada $149,618
Rady JCC 154,746
Gray Academy 168,535
Canadian Associates of Ben-Gurion University 163,488
Jewish Child & Family Service 447,471
Simkin Centre 858,654
Asper Campus 431,099
Combined Jewish Appeal 907,688
Jewish Federation of Winnipeg 531,076

Note: A number of the above organizations also received community impact grants – which are one-time grants given for special purposes.

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