Features
Downing of Ukraine Airlines flight: a classic case of mismanagement of a crisis
By YURI KOGAN and ZEV COHEN of Ergo Oriens Crisis Management. (Special to The Jewish Post & News)
PS752, a scheduled commercial flight by Ukraine International Airlines from Tehran to Kyiv disappeared from air traffic control radar a few minutes after departure in the early morning hours of Wednesday, January 10. Initial media reports, quoting local witnesses and Iranian officials reported the airliner disappeared 6 minutes after departure at an altitude of 8,000 ft. It was reported that no distress call was transmitted by the crew. All 176 crew and passengers on board were reported as casualties. There were no survivors. Most of those on board were either Canadian citizens or others on their way to Canada through Kyiv.
Shortly after the incident both Iranian officials and the embassy of Ukraine in Tehran claimed PS752 crashed due to technical causes, namely a burnout of one of the airliner’s engines. This theory was retracted after a short while as other versions of events started appearing, namely the possibility that the airliner was shot down by a Russian produced air defense missile operated by Iran.
The latter version was totally rejected by Iran. Seyyed Abbas Mousavi, the spokesperson of the ministry of foreign affairs of Iran, speaking at a press conference on Thursday, January 9th, had tagged the “early assessments by some Western media officials that a Ukrainian airliner carrying dozens of civilians have been shot down” as “the suspicious moves by the West to create a negative atmosphere against Iran” (https://en.rasanews.ir/en/news/448459/iran-slams-west%E2%80%99s-smear-campaign-over-crashed-airliner). This was supported by the head of Iran’s aviation authority Ali Abedzadeh, saying at a press conference on Friday, January 10th, “the missile theory could not be “scientifically correct” because it was not possible for an airliner to be hit and “continue flying for 60 to 70 seconds” (https://www.telegraph.co.uk/news/2020/01/10/iran-says-certain-missile-did-not-ukrainian-plane-calls-west/). Iranian officials also initially refused to include Boeing Co., the manufacturer of the Boeing 737-800 airliner, or other US entities in the investigation of the event.
In parallel international media hubs began publishing evidence supporting the version by which PS752 was indeed shot down by “an object rapidly moving upwards” and assessed to be a missile launched by an Iranian air defense system. Canadian prime minister Justin Trudeau was the first world leader to accuse Iran of unintentionally shooting down the Ukrainian civilian airliner carrying 63 Canadian nationals among its 176 passengers.
Eventually, on the morning of Saturday, January 11th, Iran admitted to shooting down PS752 by an air defense missile due to what was described by a statement of the general staff of Iran’s armed forces as “human error”.
Looking at the described sequence of events from the point of crisis management two crises arise. The first, an internal one, comprised of the sequence of events leading to the erroneous identification of a civilian airliner performing a routine departure maneuver in the vicinity of an international airport and the main gateway to the country, as a hostile incoming target and subsequently deciding to launch missiles and shoot it down. This could be pointing to an insufficient level of operational competence by the operating air-defense crew and will not be discussed here.
The second crisis, relevant to any entity facing an evident failure of a product or an action, causing a major disaster. The criticality of the realization that a crisis has erupted, and the need for putting into effect crisis management practices could not be overstated. This is augmented by the fact that, in this case, multiple sources were able to almost instantly provide a significant body of evidence supporting the version that PS752 was indeed shot down by an object launched from Iranian soil.
The sequence of statements made by Iranian officials, starting from the immediate hours after the disaster took place, claiming it was caused by a technical issue, namely a burnout of one of the airliner’s engines is nothing but erroneous in view of the short time passing since the disaster took place, clearly not allowing a proper investigation to take place and produce conclusions as to its causes. The fact these statements were taken ‘off the air’ shortly after being published only adds to the atmosphere of bad crisis management.
It seems nobody in Iran stopped to analyze the sequence of events and the probability of the availability of credible evidence pointing to a version of events contradicting the one presented and promoted by its officials. A claim that this was caused by the lack of information does not seem feasible as air defense missiles are not assault rifle rounds and the fact two were launched and are missing is not something a short examination would not discover. Moreover, in today’s highly monitored world, especially in a strategic hotspot such as the ‘Iranian neighborhood’, the ‘density’ of electronic monitoring and visual imaging is so high, it would be a critical error to deny the responsibility to causing a disaster, where multiple parties have significant motivations to prove you wrong and uncover the truth.
Providing almost automatic ‘I am not responsible’ statements could not be more wrong. In its statements Iran claimed the version of it being responsible to the disaster was aimed to smear it. Iran’s late and somehow lame claim to partial responsibility, putting the rest of it on earlier US actions is the one to negatively portray it, bringing up a picture of it being unsuccessful in covering the causes to the disaster up and being forced to admit guilt by mounting external evidence.
Successful Crisis Management Practices would point first to the identification and acceptance of the fact a crisis is evident. Next, the “immediate suspect” should conduct a swift internal examination aimed at ascertaining the facts, while putting up a statement acknowledging the fact of the disaster happening and an investigation into its causes being conducted. Denying or taking responsibility for the causes if the disaster could take place only after internal checks and investigations were concluded with the facts and evidence clear, as well as their availability to other interested parties. Being perceived as guilty and forced to confess, rather than assuming responsibility for an unintentionally caused disaster is not a position anybody would aspire to.
Yuri Kogan is CEO of Ergo Oriens Consultants, a company specializing in crisis management. Zev Cohen is a former Winnipegger who has lived in Israel for over 50 years. Cohen is now working with Kogan on developing a series of a articles aimed at the general public, dealing with issues of crisis management.
Features
Musings from Dizengoff Street – by Bruce Brown
(August 8, 2026)
Outside Basimta Café in Central Jerusalem. Love the red shirt against a tiny sea of black. Not sure I am shrugging because of the ultra-orthodox uproar over a Jerusalem café operating on Shabbat or the lack of an ultra-orthodox uproar over a Jerusalem café operating on Shabbat. For the last six weeks Israeli headlines shouted about the cafe chaos. With the ultra-religious blocking entrances and storming the café. While shouting ‘Shabbos! Shabbos!’ Upsetting the secular amongst us just wanting to enjoy our Saturday iced matchas. So the wife and I thought we would check it out. And. Yes. Buy something to support the business. Uproar. Not. Blocked entrances. Not. Storming the café. Not. Albeit there were police barriers separating the devout protesters from the coffee drinkers. The protesters being just a few dozen black clad, pious Jews. Mostly teenagers. And yes. Shouting ‘Shabbos! Shabbos!’ Certainly underwhelming in its reported mayhem. Reminds me of the famous saying misattributed to Mark Twain – “If you don’t read the newspaper, you’re uninformed. If you do, you’re misinformed.” But I did enjoy my iced matcha.
(August 6, 2026)
Here we go again. Another round of forever negotiations. As someone who negotiates for a living. The way things are going in the straits. If I had to recommend a book on the subject to a new hire. Between The Art of the Deal, A Presidential Edition by Donald J. Trump or The Real Art of the Deal by the Mullahs of Iran with a special forward by the IRGC. Well. I would choose the latter.
(August 3)
Bravo Yoav Segalovitz, Liberal Yesh Atid MK and Monsour Abbas, United Arab Ra’am MK and party head. For breaking a glass ceiling where a Jewish lawmaker joins an Arab political party. No less a political earthquake in my little shtetl. Which can significantly impact coalition block arithmetic and posturing and strategy in the upcoming elections. Now Ra’am can be considered a legitimate ‘Zionist’ partner when forming coalition blocks and potentially pushing the ‘center left/right’ party over the 60 seat majority threshold. In our crazy parliamentary democracy defined by a multi-party (about fourteen!!), proportional representation system. To paraphrase Winston Churchill, Israel’s proportional representation model of governance is the best parliamentary democracy system except for all other forms of working democracies. Stay tuned for more amateurish political musings as we move towards Israel’s 26th national election – five of them held since 2019.
(August 1)
Although both sides say they are open to diplomacy. Neither really trusts the other. And American military action, or its threat, continues. I read headlines in the middle of the night -it’s a nervous habit lately– that the Dynamic Duo of Trump and Netanyahu may again strike in unison. Possibly this weekend. Yikes! Prompting me, at 2:30 AM, to dash around the house stocking my safe room. Bottled water. Canned food. Medicines. Documents. The beat goes on….
If it’s crazy here. It’s insane in Italy. With a recent online ‘Jew Hunt’ in the Milan area. Before being removed, the digital forms urged reportings of Israelis and Italian Jews staying in local hotels. The infamous Global Sumud Movement -yes, the one coordinating ‘peace and humanitarian’ flotillas to Gaza- was somehow connected. Although they deny involvement?! This deranged decree was looking to identify Zionist tourism and Zionist neo-colonization in Italy. I’ll stick with stocking the saferoom.
Then there’s New York Mayor Mamdani, a Global Sumud Movement supporter, threatening to arrest Prime Minister Netanyahu if he comes to New York. But since discovered he has no legal right for such a grandstanding, antisemitic, anti-Israel, anti-Western, anti-democratic antic. Maybe Mandami should be arrested! Or at least impeached. For being a grandstanding, antisemitic, anti-Israel, anti-Western, anti-democratic mayor.
Here’s a post Bruce sent us Friday, July 31:
WARTIME MUSINGS
Should credible threats against FLOTUS and ‘FSOTUS’ (first son..) not be justification to attack first.
As for yesterday’s summit. Netanyahu really can’t win. Explainer. If Trump now attacks without victory its ’cause of Netanyahu. If Trump now attacks with victory its ’cause of Trump. And, in Israel, if Trump doesn’t attack -victory or not- Netanyahu failed in his eighth meeting with Trump. And if Trump does attack -victory or not- half the country will vilify Bibi anyway. Missing a permutation?
Ya. I know. Kinda’ need a definition of victory for that musing to work.
And here in my little shtetle. We go to sleep unsure if there will be a code red in the middle of the night. And if not. We wake up thinking it will be tonight. How do you define stress?
Seemed like an appropriate way to end this musing.
Bruce Brown is a former Winnipegger who made aliyah to Israel over 35 years ago. Bruce first began writing for us – in his own inimitable style, in 2012, during what was known as “Operation Pillar of Defense.” His occasional musings on aspects of life in Israel that were far from what you’d typically read in other reports from Israel were hugely popular – both in the print Jewish Post & News and on this website.
We’re now glad to report that Bruce is back writing for us – this time on a regular basis. We will post Bruce’s reports as they arrive – with the date of each post at the beginning of that post.
Here’s some information about Bruce – and awards he’s received for his writing:
Bruce Brown. Canadian born. Now living in Israel (for a long time). Bruce works in Israel’s hi-tech sector by day and, in spurts, is a somewhat inspired writer by night. He received the American Jewish Press Association’s award for writing excellence in 2019 and 2025. And wrote the 1998 satire, “An Israeli is….” Bruce’s musings are political, social, economic and personal. With lots of biting, contrarian, sardonic and irreverent insight.
Features
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Features
Israel pavilion ambassadors – then and now
By BERNIE BELLAN Given that Folklorama is on again and the Israel pavilion – Shalom Square, is in full swing, I thought it timely to resurrect an article I first posted to this website in August 2023.
But before reading that article, I wanted you to see who this year’s ambassadors are for Shalom Square:
It was back in 2023, however, that I set out to answer a question that I had asked our readers to help answer: Where was the very first Israel pavilion located? Some readers had thought it was the Golden Age Club, which used to be located on Pritchard and Salter. But others weren’t so sure. Here then is what I wrote back in August 2023 – when, with the help of a librarian at the Winnipeg Public Library, I was able to solve the riddle of where the first Israel pavilion was located:
It was earlier in August 2023 that I had raised a number of questions about the history of the Israel pavilion at Folklorama.
Among those questions were: Where was the first Israel pavilion located and when did the Israel pavilion actually become a permanent fixture in the YMHA on Hargrave (before moving to its current home in the Asper Campus)?
As part of my search for answers to those questions I turned to David Cohen, who had long been the coordinator of the Israel pavilion when it was located on Hargrave, but who didn’t step into that role until 1975.
David thought that the Israel pavilion hadn’t moved to Hargrave until 1974, but he wasn’t sure where the first Israel pavilion had been located.
I tried to find information using the Winnipeg Public Library online digital archive. In case you didn’t know, anyone with a library card can access the library’s online archive. You can also have access to newspaperarchive.com through the library’s digital archive. Newspaperarchive.com is an invaluable reference tool for journalists especially – or anyone wanting to access old newspaper archives, for that matter, but ordinarily you would need a subscription to newspaperarchive.com in order to use it. For some reason, however, the search function in the Winnipeg Public Library’s digital search engine didn’t produce results when I entered the word “Folklorama.”
As a result I called the Winnipeg Public Library for assistance and received great help from someone by the name of Louis-Phillipe. After taking my information, Louis-Phillipe phoned me to say that he had found out that the library had compiled a file of press clippings related to Folklorama going back to the very first year, 1970.
Further, Louis-Phillipe said, he had found a list of the 22 pavilions in that first year of Folklorama, along with where they were located. It turns out that the Israel pavilion was actually located in two different venues that first year: the Rosh Pina and the Shaarey Zedek.
The next day I also heard from reader Phyllis Dana, who confirmed that the Israel Pavilion had been in both synagogues. Phyllis also remembered that the only food served that first year was honey cake.
But the pièce de resistance came when I heard from reader Marilyn Breitman (née Stitz), who now lives in Calgary, when she phoned me on Monday, August 21 (which is when she received the August 16 issue of the paper with my story about Folklorama).
Marilyn told me that, not only did she remember that the first Israel pavilion alternated between the Rosh Pina and the Shaarey Zedek, she had actually been the female representative of the Israel pavilion that first year. Her title, Marilyn said, was simply “Jewish.”
But, as you might also recall, the entire confusion over where the first Israel pavilion was located began with an email I had received from Roz Greenfeld, who had written to correct my mistake when I had written in the August 2 issue that the Israel pavilion had been located in the YMHA from the very beginning.
Roz pointed out that, in 1971, the second year of Folklorama, the Israel pavilion was located in “Council House” or, as it was better known, “The Golden Age Club,” on Pritchard and Salter. How did she remember that? Roz was the female representative of the pavilion that year. Her title, as I found out was “Miss Judea,” she said.
So, if the Israel pavilion was located at both the Rosh Pina and Shaarey Zedek in that first year of Folkorama, and in the Golden Age Club that second year, where was it after that?
It was left to Jewish Heritage Centre of Western Canada archivist Andrew Morrison to come up with the answer to that question. Andrew informed me that the Israel pavilion did indeed move to the YMHA in 1972 and remained there for the next 25 years, until it moved to the Asper Campus in 1997.
There was a further footnote to the story, which is when I decided to try my luck with the Winnipeg Public Library’s online archive one more time. This time, rather than searching for “Folklorama,” I tried searching for old copies of both the Free Press and the Tribune from August 1970. I did manage to get results for the Tribune and when I entered a specific search within the Tribune I found a picture of all the famale representatives of pavilions – in bathing suits.
It turned out – and this was corroborated by both Marilyn Breitman and Roz Greenfeld, the female representatives had to parade in unison – in bathing suits, as part of Folklorama festivities. Each year, as well, a queen of Folklorama was chosen. Neither Marilyn nor Roz was made queen, both of them told me, although Roz was voted “Miss Congeniality.”
In addition to finding out about the early days of the Israel pavilion, I also learned that the Chai dancers were not regular performers at the Israel pavilion in those early years – as they eventually did become. Chai performers would dance only one night in those first years, with other entertainment the other nights.
I did enlist Andrew Morrison’s help once again and did find that Chai performed only one evening during the first few years of Folklorama – from 1970 to 1976. In 1977 Chai began performing every night of Folklorama, but there were other performers on hand as well, including Jerry Maslowsky and Rabbi Yosel Rosenzweig. In 1978 the Chai Folk Ensemble was the featured entertainment every evening; however, a notice that appeared in our paper did say that whistler Harvey Pollock would “be on hand” to entertain – whatever that meant.
While some may wonder of what earth shaking importance all this is, I ask: Isn’t it fun to look back in time – for just a little while, instead of worrying about more immediate problems, such as global warming, inflation, terrorist attacks in Israel, and whether Donald Trump will be president while he’s in jail?
