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Downing of Ukraine Airlines flight: a classic case of mismanagement of a crisis
By YURI KOGAN and ZEV COHEN of Ergo Oriens Crisis Management. (Special to The Jewish Post & News)
PS752, a scheduled commercial flight by Ukraine International Airlines from Tehran to Kyiv disappeared from air traffic control radar a few minutes after departure in the early morning hours of Wednesday, January 10. Initial media reports, quoting local witnesses and Iranian officials reported the airliner disappeared 6 minutes after departure at an altitude of 8,000 ft. It was reported that no distress call was transmitted by the crew. All 176 crew and passengers on board were reported as casualties. There were no survivors. Most of those on board were either Canadian citizens or others on their way to Canada through Kyiv.
Shortly after the incident both Iranian officials and the embassy of Ukraine in Tehran claimed PS752 crashed due to technical causes, namely a burnout of one of the airliner’s engines. This theory was retracted after a short while as other versions of events started appearing, namely the possibility that the airliner was shot down by a Russian produced air defense missile operated by Iran.
The latter version was totally rejected by Iran. Seyyed Abbas Mousavi, the spokesperson of the ministry of foreign affairs of Iran, speaking at a press conference on Thursday, January 9th, had tagged the “early assessments by some Western media officials that a Ukrainian airliner carrying dozens of civilians have been shot down” as “the suspicious moves by the West to create a negative atmosphere against Iran” (https://en.rasanews.ir/en/news/448459/iran-slams-west%E2%80%99s-smear-campaign-over-crashed-airliner). This was supported by the head of Iran’s aviation authority Ali Abedzadeh, saying at a press conference on Friday, January 10th, “the missile theory could not be “scientifically correct” because it was not possible for an airliner to be hit and “continue flying for 60 to 70 seconds” (https://www.telegraph.co.uk/news/2020/01/10/iran-says-certain-missile-did-not-ukrainian-plane-calls-west/). Iranian officials also initially refused to include Boeing Co., the manufacturer of the Boeing 737-800 airliner, or other US entities in the investigation of the event.
In parallel international media hubs began publishing evidence supporting the version by which PS752 was indeed shot down by “an object rapidly moving upwards” and assessed to be a missile launched by an Iranian air defense system. Canadian prime minister Justin Trudeau was the first world leader to accuse Iran of unintentionally shooting down the Ukrainian civilian airliner carrying 63 Canadian nationals among its 176 passengers.
Eventually, on the morning of Saturday, January 11th, Iran admitted to shooting down PS752 by an air defense missile due to what was described by a statement of the general staff of Iran’s armed forces as “human error”.
Looking at the described sequence of events from the point of crisis management two crises arise. The first, an internal one, comprised of the sequence of events leading to the erroneous identification of a civilian airliner performing a routine departure maneuver in the vicinity of an international airport and the main gateway to the country, as a hostile incoming target and subsequently deciding to launch missiles and shoot it down. This could be pointing to an insufficient level of operational competence by the operating air-defense crew and will not be discussed here.
The second crisis, relevant to any entity facing an evident failure of a product or an action, causing a major disaster. The criticality of the realization that a crisis has erupted, and the need for putting into effect crisis management practices could not be overstated. This is augmented by the fact that, in this case, multiple sources were able to almost instantly provide a significant body of evidence supporting the version that PS752 was indeed shot down by an object launched from Iranian soil.
The sequence of statements made by Iranian officials, starting from the immediate hours after the disaster took place, claiming it was caused by a technical issue, namely a burnout of one of the airliner’s engines is nothing but erroneous in view of the short time passing since the disaster took place, clearly not allowing a proper investigation to take place and produce conclusions as to its causes. The fact these statements were taken ‘off the air’ shortly after being published only adds to the atmosphere of bad crisis management.
It seems nobody in Iran stopped to analyze the sequence of events and the probability of the availability of credible evidence pointing to a version of events contradicting the one presented and promoted by its officials. A claim that this was caused by the lack of information does not seem feasible as air defense missiles are not assault rifle rounds and the fact two were launched and are missing is not something a short examination would not discover. Moreover, in today’s highly monitored world, especially in a strategic hotspot such as the ‘Iranian neighborhood’, the ‘density’ of electronic monitoring and visual imaging is so high, it would be a critical error to deny the responsibility to causing a disaster, where multiple parties have significant motivations to prove you wrong and uncover the truth.
Providing almost automatic ‘I am not responsible’ statements could not be more wrong. In its statements Iran claimed the version of it being responsible to the disaster was aimed to smear it. Iran’s late and somehow lame claim to partial responsibility, putting the rest of it on earlier US actions is the one to negatively portray it, bringing up a picture of it being unsuccessful in covering the causes to the disaster up and being forced to admit guilt by mounting external evidence.
Successful Crisis Management Practices would point first to the identification and acceptance of the fact a crisis is evident. Next, the “immediate suspect” should conduct a swift internal examination aimed at ascertaining the facts, while putting up a statement acknowledging the fact of the disaster happening and an investigation into its causes being conducted. Denying or taking responsibility for the causes if the disaster could take place only after internal checks and investigations were concluded with the facts and evidence clear, as well as their availability to other interested parties. Being perceived as guilty and forced to confess, rather than assuming responsibility for an unintentionally caused disaster is not a position anybody would aspire to.
Yuri Kogan is CEO of Ergo Oriens Consultants, a company specializing in crisis management. Zev Cohen is a former Winnipegger who has lived in Israel for over 50 years. Cohen is now working with Kogan on developing a series of a articles aimed at the general public, dealing with issues of crisis management.
Features
Mobile Casino Trends in 2026: Usage Statistics – What Casino Online Westace Says
Mobile technologies simplify everyday life. They are used for payments, regular conversations, photos, and even gambling. Sites like casino online Westace leverage modern trends and do everything possible to maximize engagement. Adapting familiar gambling games to smartphones makes them more convenient. Visitors can launch slot machines or other entertainment with just a few taps on the screen. Quick rounds let you instantly see the results and choose a different game type. Interactivity is the main approach to development in 2026.
Usage Statistics in 2026
Online casinos are using mobile development technologies to adapt gambling games to smartphones and tablets. Now, almost every user has the opportunity to launch games to test their features in a convenient format. Sites like casino online Westace are not far behind and adapt to various screen layouts. The latest industry news also indicates significant developments:
More than 75% of players use online casino services via mobile devices. Statistics show significant steady growth compared to the figure of 65% in 2023.
It is predicted that revenue from mobile casinos in 2026 will exceed the mark of $ 60 billion. The figure is two-thirds of the market. Thus, positive trends can be identified among gambling software developers.
The younger demographic aged 18 to 35 years old is the most active user of mobile devices. They have twice the level of involvement compared to other categories.
80% of new casino accounts were registered through mobile apps or mobile-optimized websites. This indicates their convenience and widespread use.
Mobile development is a priority for online casinos. Operators work closely with developers to adapt all games to the relevant requirements.
Features of Mobile Casino Growth
Mobile versions of sites like casino online Westace are dominating in 2026 for a reason. Players can enjoy games with real dealers even from small screens. At the same time, the broadcast quality remains at a high level without delays.
All games are designed for touch use. Players can easily use portrait mode and adaptive layouts to launch a comfortable gameplay format. Biometric login and two-factor authentication are essential tools that protect transactions and accounts from unauthorized access.
Mobile gaming encourages more frequent play in small sessions. For example, a player can play one or two games of baccarat, and then later return to play slot machines. All progress is saved on any device. Yes, a player can start playing on a smartphone, save the results, and return via a browser on a computer.
All Interesting Facts to Know
Recently, sites like casino online Westace have been paying more attention to mobility. For example, seasonal slots are launched first through mobile versions, and then move to desktop. Regulators have also introduced mandatory responsible elements for smartphone users for greater control. Mobile players spend 20% more time playing with real dealers. This emphasizes the close attention to interactive formats and communication.
Ultimately, mobile casino versions occupy their own niche in the industry. Most players use smartphones to play on the go and enjoy fast games. Developers adapt to these requirements and improve services, adding relevant options to games.
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Important Keno Rules: Explained by Casino Online Glorion
Keno is a lottery game that originated in China 2,000 years ago. At that time, it was called baige piao, which translates to “white pigeon ticket” in English. Keno rules on sites like Glorion Casino are similar to those of games like lotto. The game involves choosing numbers in the hopes that they will match randomly selected values. In this article, we will discuss the important rules of online keno.
Understanding Keno Rules at Online Casinos
Keno is a game of chance in which players select 1 to 10 numbers from a table of 1 to 80, similar to bingo. After this, the numbers are drawn. The player’s payout depends on how many figures they match.
In classic keno, the drawing is done using a ball machine. The same equipment is used in bingo and lotteries. The host randomly draws 20 numbered balls. Players win if at least one of their chosen numbers matches the dealer’s draw. The more matching numbers, the larger the payout.
Online keno is played using a random number generator (RNG). Keno payouts on sites like Casino Online Glorionare similar to those in the classic game. The differences are due to the drawing procedure and the properties of different versions.
After users select their 20 numbers, the gambling software publishes its 20 figures, which determine the winner. Payout amounts vary across platforms, so users should check them before playing.
Basic Keno Stages in Online Casinos
Users planning to play keno at sites like Casino Online Glorion should be familiar with the gameplay process. Typically, it includes the following stages.
- Select a keno card. The ticket displays numbers from 1 to 80.
- Choose your numbers. In different versions, users select 10, 15, or 20 numbers before each draw. Each number is called a ‘keno spot.’ You can set the same numbers for multiple draws.
- Check the payout table. In the online version of the game, the table appears after selecting the numbers. It displays information about the payout amount if you guess correctly. The more numbers you match, the larger the payout.
- Calculate your bet. Determine how much you want to bet on each draw. Remember that the bet size affects the final payout.
- Start the game. All the drawn numbers will appear somewhere on the screen. Users can also view the “cold” and “hot” keno numbers. Hot numbers have been drawn recently, while cold ones haven’t won for a long time.
- Match the numbers. Experienced players use the term “catching a spot” when their chosen number is drawn. The number of spots you catch affects your payout.
Keno at websites like Casino Online Glorion offers engaging gameplay. Players can get generous prizes. They should learn the rules, odds, and prize structures to make rational decisions and boost their chances of winning. Chase the thrill, but play it smart.
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Common Online Casino Mistakes To Avoid
Online casino games can be a brilliant way to bring excitement to life in your spare time. These games have become hugely popular in recent years, but you will find that people often make the same mistakes. These mistakes can lead to financial losses, cybercrime, and an inferior experience, so it is important to be aware of what these mistakes are so that they can be avoided. This post will outline a few of the most common mistakes people make when playing online casino games and explain how to avoid falling into the same trap. Interested? Keep reading to find out more.
Ignoring Terms & Conditions
One of the biggest mistakes players make with online casino games is ignoring the terms and conditions. You should always take the time to read through these, paying close attention to things like the conditions of bonuses and restrictions in withdrawals. This will help you avoid any nasty surprises when playing games.
Not Researching Casinos
Another common mistake people make is not researching casinos. There are endless options for online casinos, but not all are equal, and there are even many that are unlicensed. Therefore, you need to research casinos and find one that is fully licensed and has positive reviews. The best casinos will have a massive selection of games to choose from, including blackjack online. A wide selection of games means it is hard to get bored, and you can always find something to play.
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Chasing Losses
One of the most dangerous mistakes people make is chasing losses. This is where players will attempt to win back the money they have lost, which often means betting larger sums. This is a dangerous tactic and a slippery slope, so it is important to be aware of it and take measures to protect against it. The best way to avoid chasing losses is to set a budget before each session – if you spend that amount, you need to be able to walk away.
Not Understanding Games
It is always important to have a strong understanding of the game that you are playing. This will boost your chances of winning and your gaming experience. Therefore, you should always read the instructions when playing a game for the first time. For strategic games like poker, there is a lot of information online that will help you get to grips with the basics and learn strategies to use.
Weak Passwords
Cybersecurity needs to be a top priority when it comes to online casino games. The top casinos will have strong cybersecurity measures in place, but you also have a role to play. It is important to use strong passwords and multi-factor authentication to prevent hackers. It is also smart to avoid having large sums held in your online account in case someone hacks your account.
These are the most common mistakes that you will want to avoid when it comes to online casino games. By avoiding these mistakes, you can improve your experience and enjoy the excitement that these games can bring.