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Managing Ransomware

Yuri Kogan (left) and Zev Cohen

By YURI KOGAN and ZEV COHEN of Ergo Oriens Crisis Management 

In the ‘All Connected World’ ransomware attacks gain traction. Criminals constantly improve at monetizing their access to your network & data. They target an organization, lock up the data, and then demand money hundreds of thousands of dollars or more – in exchange for releasing it to be paid in untraceable crypto- currency. Sometimes, restoration of data from backups is possible. Bypassing the encryption is also an option, but in many cases the bad guys find and destroy backups and use state-of-the-art encryption. The attackers often create backdoors to allow future infiltrations easier, so this may not be the last time you hear from them. 

 

 

 

 

What can be done? What should be done? Should you pay? And what happens when the ransom is paid? What are the guarantees the perpetrators intend to hold up their end of the deal? And how do you know that whoever just propelled your business into the stone age can actually bring it back? 

Ransomware attacks are automated but certainly NOT automatic. Humans stand behind these attacks, and as this is the issue professional crisis managers and negotiators, together with an experienced technological incident response team (IRT) can minimize loss and expedite the safe return of the organization to normal operations. 

Ransomware negotiations are similar to business negotiations. Similar but not the same. Timing is crucial and simply playing for time may mean the attacker will stop responding and turn to the next, more responsive, victim, leaving you with your system beyond reach. Having said that doesn’t mean the victim should rush forward and immediately pay the ransom. Time is of the essence and should be skillfully used to explore possible ways to communicate with the perpetrator. In parallel the IRT carefully assesses the situation from a technological point of view, bringing into account possibilities of overcoming the attack and resuming operations by using technological means alone. 

A professional multi-disciplinary ransomware management team will navigate to the most suitable alternative, gain knowledge on the perpetrators and bring you back to safety while minimizing your losses. Using tested and proven after-action- 

debriefing techniques the team will significantly improve the victim’s defenses and heighten the odds this will not happen to you again. 

Are there preset protocols to follow? A list of Do’s and Don’ts? Well, ransomware attacks differ, but there are some rules of the thumb to follow. 

The first and foremost advise would be – BE PREPARED. This means businesses should follow best practice protocols to defend and preserve their IT environment. Backing up data, constantly monitoring the system and the threat environment either by in-house (less likely to be done by small and medium businesses) or outsourced experts, conducting drills, penetration tests and generally educating the employees to the cyber-threat and the ways to mitigate it. Purchasing a cyber- incident insurance plan is a prudent step to take. 

As all hell breaks loose, an internal assessment of the situation and checking for existing backup files and their integrity should be the first thing to do. Unfortunately, many businesses do not follow best practice methods and therefore are more vulnerable to increased damage. The possibility of the attack being internally motivated should also be looked into, but this should not be the focus of the victim’s attention. Some of these processes could be performed by an internal IT team, but the best option would be to contact an experienced cyber-incident response team (IRT). For most businesses running an internal IRT team is an expensive and mostly unnecessary function. It is worth mentioning that the internal IT team will usually specialize in the routine maintenance and operation of the IT environment while a seasoned IRT continuously monitors, researches and deals with ransomware attacks. 

The next point would be to establish a communications route to the attackers. Often the attackers give an anonymized communication line to the victims over which to guide them in the process of ransom payment, as this requires crypto- currency knowledge, that most people do not routinely have. 

Once communications are established, the ransom negotiator will try to verify the attacker’s ability to make the highjacked data available again. This is crucial, as experience shows that some attacks are initiated by inexperienced attackers using questionable tools and scripts capable of hijacking the data but not of bringing it back. 

Next, the negotiator will initiate a communications exchange with the attacker, aiming to reduce the ransom price. This should be done in sync with the IRT experts, using the time to explore every alley, street and avenue to restoring system functionality without actually paying the ransom. 

The decision of whether to pay the ransom or not should be made by top level management, taking into account not only the ability to independently restore the IT environment but also the time it would take, as for most businesses having their IT systems inoperable means financial bleeding that should be minimized. Not least of all, senior management can consider the impact of ransom payment on the financial soundness of the company. This would be also be the place to mention that in some jurisdictions paying ransom to stop a ransomware attack could be considered illegal, or at the least regulated by the authorities. An experienced legal counsel should be consulted about navigating this issue. 

When the victim’s IT environment is brought back to a functional state and the incident declared closed, it would be high time to conduct an after-action-review. When conducted by experienced professionals as a transparent process aimed at minimizing the chance of future attacks and improving robustness. Rather than punishing stake holders for past mistakes, the review highlights organizational strengths to preserve, and vulnerabilities to mend, resulting in improved means and processes that protect against, and when necessary, minimize future losses to cyber incidents. 

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Features

Exchange Rate Factors: What Global Events Mean for Savvy Investors

When Russia invaded Ukraine in 2022, it created ripples in all financial markets, including currency markets. The Euro weakened while the dollar surged and emerging market currencies wobbled. Global factors can quickly affect financial markets and shake established trends. Apart from such rare events, currencies tend to change their price because of interest rates, inflation, and overall investor confidence. For investors managing money abroad, understanding these movements is critical to avoid losses and mitigate risks.

Below, we will break down how global political, economic, and cultural events influence exchange rates, with insights for savvy investors.

Economic factors

There are several key exchange rate factors with a consistent history of shaking financial markets. These factors include inflation, interest rates, trade balances, employment rates, and so on. Since economic factors are shaping markets almost daily, we start with those.

Inflation and interest rates

Inflation and interest rates are closely connected as one can easily affect the other. When inflation rises, central banks step in and raise interest rates to reduce inflation, and when inflation is lower, central banks can lower interest rates to make borrowing money cheaper. As a result, investors closely monitor these two metrics to anticipate changes in interest rates. Higher inflation makes currencies weaker, and whenever banks change the rates, the changes are immediately reflected in global currency rates. In the United States, the Federal Reserve is the central bank that sets interest rates in the country.

Trade balances and economic growth

A country that exports more than it imports has a stronger demand for its currency. More demand equals a stronger currency. However, the Japanese yen was always weaker against the dollar because the BOJ of Japan tends to have super low rates near 0 to support its exporters. Economic growth also increases demand for local currency as more investors try to invest in the country’s economy. Long-term investors often track this data to detect early signs of any changes in currency strength.

Political and geopolitical factors

Elections, sanctions, and overall political stability are also crucial factors. If the country gets under sanctions, its economy crumbles and its currency becomes inflationary, losing its value quickly. Elections are also crucial for a currency’s strength. Geopolitical events can have a serious impact on the currency as well. The most obvious example is the 2016 Brexit events that made GBP lose its value rapidly and violently. Global conflicts, such as wars, can seriously impact global financial assets, especially currency markets. When tensions are high, safe-haven currencies like USD and CHF (Swiss Franc) become very popular among investors as they seek a safe place to protect their capital.

Cultural and social factors

People like tourists, workers, and diaspora communities can shape currencies as well. Tourism usually drives seasonal demand, and countries that are popular destinations during certain seasons experience their currency appreciation as demand spikes. The perception matters as countries seen as safe and opportunity-rich tend to attract more investors, solidifying their currency strength.

Technology and innovation

Technology is seriously affecting everything, especially the financial sector. Digital payment systems, blockchain technology, and fintech startups have made it easy and swift to move money around. Cryptos and stablecoins enable investors to protect their capital using stablecoins during volatile times. The latest trend among banks is to work on CBDCs, which signals a new era where national currencies are blended with technology and blockchain. Despite this, currencies, even in their crypto form, will continue to be influenced by all major factors mentioned above, and knowing how these factors impact your currency is key to keeping your capital safe from risks.

Practical lessons for savvy investors

So, what do all these factors teach us about global currency rates and investing strategies? The key lies in proper preparations and anticipation. Monitoring macro trends, policy announcements, and major geopolitical and political developments is critical.

Diversify

The number one method which is used by professional investors is diversification. This simply means to spread your risks across a basket of assets. By not investing all your capital in one instrument, you can mitigate risks. If one asset experiences a loss, other ones will counter it with returns. Building a diversified portfolio is key to properly diversifying. For example: divide your capital to buy stocks, commodities, currencies, and cryptos so that if one fails to perform, others will counter it. This ensures a stable income without unnecessary losses in the long run.

Hedge

Forex options and ETFs are great hedging assets. Forex options let investors lock in an exchange rate for a future date, which is very useful if you expect volatility but want stability. Currency ETFs, on the other hand, track specific currencies or a basket of currencies and allow easy trading or protection without trading forex directly, but they are still risky.

Monitor the economic calendar

Economic calendar is a free online tool that aggregates important macroeconomic news data such as interest rate decisions, CPI, inflation, employment rates, central bank announcements and speeches, and other crucial information. By monitoring them, investors can always know when important news data will be released, and they can postpone their investment decisions to avoid volatile times and only invest after the main trend is determined.

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Features

The Canadian Dollar is on a slow decline. Should you save in euros or US dollars instead?

The Canadian dollar has been losing its value against the dollar this year. For Canadians, this raises a simple question: if your CAD is losing ground, is it better to move savings into euros or U.S. dollars, especially bonds, stocks, or a carry-trade strategy? Carry-trade strategy in this context means to borrow in CAD and invest it in the USA or the EU zone. This is a complex matter, and to understand where the CAD is, how attractive other currencies might be, we need to analyze these currencies more deeply. Below, we will walk you through the data, practical costs, and risks so you can reach a usable conclusion after reading this guide.

Quick snapshot – What the markets say right now

Recently, the Canadian dollar has hit multi-month lows due to weaker oil prices and a post-Fed (U.S. Federal Reserve) market reaction (which raised the rates, making the CAD weaker against the dollar). Canada’s central bank has cut its policy rate to 2.25%, while the Fed’s fund rate remains notably higher at about 3.75-4%. The ECB (European Central Bank) main interest rates are lower than the Fed’s and near the low-to-mid 2% range. While the Euro currency to USD rates remain mostly predictable, due to higher US bond yield rates, the EUR remains stronger, still. The U.S. 10-year Treasuries are around 4.1%, Canada’s 10-year near 3.2%, and Germany’s 10-year around 2.7%, meaning that today the USD-denominated bonds have the highest nominal yield among the three. As a result, the dollar seems much more attractive when it comes to bond yields and stocks.

Bonds – Which currency is the best for fixed income?

The short answer is: USD bonds. When it comes to nominal yield alone, US bonds beat almost all other competitors. U.S. government bond yields (10-year) are noticeably higher than Canadian and German/Eurozone bond yields right now. As a result, US bond buyers have more income potential than Canada and the EU. Euro-area core yields are lower, meaning they are paying less than the USA.

However, nominal yield does not mean it is guaranteed real return, and metrics like inflation, currency rates, and hedging costs can impact potential returns directly. If you buy USD bonds but the dollar falls against the CAD, currency losses will most likely wipe out the higher yield rate. If the Fed lowers its rates, it will make the dollar weaker against the CAD and EUR.

Another challenge is that, if you live and spend in Canada, you are using CAD, and when exchanging it for dollars, you get exposed to foreign currency rate risks, which must not be underestimated.

Stocks – Euro or dollar?

Both the EUR and USD have their advantages. USD has strong liquidity and strong long-term performance, while EUR equities offer valuation opportunities and recent relative strength.

Why USD?

The U.S. market remains the most liquid stock market with strong earnings for many tech and large companies. This makes USD stocks very attractive for long-term-oriented investors. S&P has been rising historically, and even after crashes, it often recovers its value relatively quickly.

Why EUR?

European indexes have performed well this year and in many cases cost less than their U.S. counterparts. While cheaper does not always mean better, these indexes still have some growth potential. Some major banks in the EU zone, together with industries, have recovered strongly with a recent focus on military manufacturing, making many EU stocks very attractive, together with local indexes.

However, here is a caveat: if you are using CAD daily and it loses its value against the euro, the returns from euro holdings might shrink, exposing you to greater currency risks.

Carry-trade analysis – Is it viable to borrow CAD and invest it in USD or EUR?

The basic promise of carry-trade is simple yet powerful: you borrow cheaper currency and invest it in currencies with higher yields. In our case, is it lucrative to borrow in CAD and invest in either EUR or USD? To answer this question, we need to look at numbers. BoC policy rate is 2.25%, Fed funds from 3.75%, U.S 10-yr is 4.1%, Canada 10-yr is 3.2%. If we deduct Canadian rates from the U.S. rates, we get around 1.8% positive before costs. So, in theory, it could be lucrative to invest CAD in USD assets using a carry trade. Since the ECB has around 2%, it is not profitable to use a carry-trade strategy for the euro.

The bottom line

While the CAD has been weakening lately, it is still not cheap enough to naively invest in USD or EUR. However, if you want a pure yield and can tolerate foreign exchange rate risks, USD bonds are more attractive today. When it comes to stocks, USD equities provide stable and liquid markets. If you want valuation potential and diversification, then euro equities have become more attractive this year. When it comes to carry-trade strategies, the USD remains more lucrative than the euro, but on paper, traders and investors should evaluate all the risks and costs before investing in any currency.

In the end, Canadians who have CAD for their daily costs should be careful when trying to get exposure to other markets. US bonds, US stocks, US carry-trade, and EU stocks remain attractive choices for experienced investors.

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Features

Why Reading Online Reviews Matters Before Making a Purchase

People usually pause before purchasing to read reviews from other customers. It’s become part of everyday online life, a quick way to see how something really performs before making a decision. According to the Pew Research Center, most internet users read reviews to get a better idea of what they’re buying. The feedback from actual users becomes more reliable than marketing statements because it comes from everyday consumers instead of sales-oriented corporate messages. 

Reading reviews also helps spot patterns. If the same comment, good or bad, appears again and again, it usually means there’s truth to it. People now use this collective feedback as their main method to evaluate online products and services for quality and reliability. 

When There Are Too Many Options, Reviews Narrow the Field

Shopping online can be overwhelming and a bit of an adventure. There are always more options than anyone needs, hundreds of gadgets, countless household tools, endless entertainment subscriptions. All listings present themselves as excellent value propositions with operational excellence, yet it remains a bit of a challenge when it comes to verifying which ones deliver actual results. 

Reviews become useful at this point. Real users provide information about product details, which marketing content fails to show, by sharing their experiences about delivery speed and setup ease and product durability after several months of use. The product details show its operational behavior when used in regular business activities. 

Users tend to begin with reviews. For instance, a tech product might have amazing packaging but fall short on battery life or integration. Maybe a new game or casino platform might sound promising, and reviews on trusted choices can confirm whether it includes flexible payment options, a wide content library, and responsive support. When feedback keeps mentioning strong points like clear instructions or helpful customer service, it shows consistency. The product or service delivers its expected results because customers have personally seen its performance. 

Reviews Build Faith Through Shared Experience

Reviews gain their strength from the emotional bonds which readers find with each other. Reading about someone else’s experience feels familiar, even if you don’t know them. It’s basic word-of-mouth marketing, like receiving recommendations from a neighbor who has already purchased the item you are considering. 

This shared experience has built an informal community of online voices. People rely less on what a brand claims and more on what other users notice. When different reviewers mention similar strengths or small frustrations, it adds authenticity. The story becomes more believable. 

Reviews show what other users have experienced, but they do not offer any guidance about what to do. This type of his collective info turns into an important part of how people build trust online. It’s a small thing, but it makes a big difference in how confident we feel about the choices we make.

Balanced Feedback Feels More Honest

A perfect score does not prove that something lacks any imperfections. A combination of positive and less-than-perfect feedback creates a more authentic impression. Small complaints about packaging or delivery delays make glowing reviews sound real. A recent study showed that participants answered honestly instead of trying to make their responses attractive to others. 

Most readers know that nothing works flawlessly all the time. People look for reviews which provide both positive and negative aspects because they want to find balanced opinions. Customers can establish realistic purchase expectations through combined information which they can apply before buying. Review systems maintain their value because reviewers maintain honesty in their assessments. 

Why Recency and Volume Matter

The best reviews and product ratings are the ones written recently. They reflect how a product or service performs right now, not how it worked a year ago. Things change, materials, delivery services, and even the way companies handle support.

A steady flow of new reviews suggests consistency. When lots of people share their experiences over time, patterns appear. Those patterns tell readers what’s typical, not just what’s possible. It’s the difference between one person’s lucky experience and a reliable average that others can count on.

Quantity matters too. Ten balanced reviews from this month will usually tell more than a single five-star comment from last summer. Together, recency and volume create a clear picture of reliability and quality without relying on assumptions.

Recognising Genuine Reviews

Not every review online is authentic, real, and written by a consumer. Some are written by automated accounts or people hired to post positive comments. Real feedback tends to sound natural and personal. It might mention something specific like the texture of a fabric, how easy the setup was, or whether support staff replied quickly.

Authentic reviews vary in tone and detail. Some are short, others long, some are full of small observations. That mix of styles feels human. On the other hand, copied or fake reviews usually repeat the same phrases or sound overly polished.

Many websites now try to identify and label suspicious posts, but readers can also help by paying attention to repetition, timing, and tone. A quick scan across different platforms usually reveals what’s genuine and what’s not.

Reading Smarter in the Online Marketplace

Reviews have become a solid foundation for how people make decisions online. They give an honest view of how something performs beyond what’s written on the label. Every comment, short or long, adds another piece to the puzzle.

More than that, reviews show how businesses handle problems, how quickly they respond, and whether they follow through on promises. They offer accountability in a world where shoppers and sellers rarely meet face to face.

Reading a handful of reviews won’t guarantee a perfect experience, but it provides helpful context. It shows what’s typical and helps people make choices with more confidence. In an online world full of noise, reviews remain one of the easiest and most reliable ways to learn from others.

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