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JCFS report: Older adult, addictions cases continue to add heavily to JCFS workload

Al Benarroch
Executive Director, JCFS

By BERNIE BELLAN Since the first lockdown as a result of Covid was imposed on Manitobans in March 2020 I’ve been reporting on how various organizations within our community have been adjusting to the new demands placed upon them both by clients and governmental authorities that monitor their activities.

Of the two organizations that have had to adjust the most – Gray Academy and Jewish Child and Family Service, while Gray Academy has certainly had to make wholesale changes in how it delivers services, it’s been JCFS that’s seen the most marked increase in demand for its services.

In July 2020 I reported that JCFS had received an allocation from the Jewish Federation for the 2021-22 fiscal year of $880,600, which represents an increase of $65,300 over the 2020-21 fiscal year.
In addition, JCFS had received a one-time increase in allocations of $185,000 as a result of an initiative taken by Jewish Federations of North America to provide increased funding to Jewish family service agencies.
Other information that I noted in my July report included mentioning that JCFS saw an increase of 66 older adult cases during the 2020-21 fiscal year (which ended March 31, 2021), along with a 40% increase in cases where addictions played a role.

With that information in mind, I spoke recently with JCFS Executive Director Al Benarroch, to talk about how JCFS has been coping with its increased workload and to ask whether he’s seen anything particularly new developing in terms of who is most in need of help from JCFS within our community.
Al began by noting that “We’ve been one of the more consistent agencies in the city. We’ve been well funded so that we could continue to provide a seamless service to clients.”
I asked Al whether there are any plans to have JCFS workers see more clients in person now that the provincial government has eased the restrictions on face to face contact among individuals who are double vaccinated?
“Now that the government” is modifying its rules for person to person contact, Al said, “we’re looking at a reopening plan. Over 90% of our work since April 2020 has been done remotely.”
The exceptions to that pattern have been child and family service care cases and some senior and Holocaust survivor cases – where it has been necessary to have some in person contact, Al explained.
I asked Al whether JCFS staff have been surveyed to see who’s been vaccinated?
He said that has not been the case (at the time of this interview), but that it will be a government requirement – for both staff and clients, if they are going to be coming into JCFS offices at some point.
As far as staff go, Al did note that the consensus among staff is that, while there “are aspects of their job they want to do from home, there are other things they prefer or need to do in the office.”
As a result, JCFS is looking at having staff come into the office on a rotating basis in the near future.

With reference to the allocations that JCFS received from the Jewish Federation for the fiscal year that ended, along with the special allocation from Jewish Federations of North America, Al noted that the funds received from both sources “made us the top receiving agency” of all the Federation’s 12 beneficiary agencies. (In my July 2021 report I noted that total revenues for JCFS in 2020-21 were $3,490,076, which included revenues received from sources other than the Jewish Federation.)
Also in my July report I noted that JCFS had taken on 66 new older adult cases during the 2020-21 fiscal year. Since the end of March, 2021 JCFS has taken on another 24 older adult cases.
As a result, JCFS has hired a new social worker on a one-year term who is working with older adults. That brings the total complement of social workers working on older adult cases to six, Al said, not including the Manager of Older Adult Services, Cheryl Hirsch-Katz, who supervises that program.
Many of the individuals who are now clients of JCFS are what Al described as “younger” seniors. “What we found is that the general age of these individuals was younger as a result of isolation,” Al explained, with many of the individuals having shown “a real decline” within the past year and a half.
Since the hiring of Danielle Tabacznik as JCFS “Senior Cconcierge” in April 2020 (a 2-year pilot program of the Jewish Federation), Danielle has been in contact with “over 230 seniors who are not connected to any programs in the Jewish community,” Al explained, many of whom have been suffering greatly from being isolated. As a result, half of JCFS’s new older adult clients have been referred through Danielle.

As far as other aspects of JCFS services go, Al made the following observations:
“Our caseload for children in foster care has declined.” This is in keeping with the “new approach” taken with family service agencies, which are “trying to engage families collaboratively”.
“The general trend within the province”, he added, is that while “the number of children in foster care is down”, “the number of families we’re working with is up…The system is much more proactive in reunifying children with their families…When we do have kids come into care, it’s a result of more dire indicators.”
In addition, a number of families from outside the Jewish community are referred to JCFS where there’s a “conflict of interest situation” where, for instance, one of the parents might be employed by another family services agency so that agency would not be able to become involved.

The headline for this article also refers to an increase in addictions cases for JCFS. Since the end of March 2021, six new addictions cases have been added to JCFS’s caseload, Al noted.
“Addiction is a disease of isolation and disconnection. The inability to non-communicate with others creates unbearable pressures for addicts,” he said.
The JCFS addictions program, however, which is now 10 years old, will be losing its coordinator, Ivy Kopstein, who has been coordinating the program since its inception, when she retires in October.
“She’s done so much to develop our program and raise awareness in our community” (of addictions), Al added.

In the area of mental health, Al said that “We pride ourselves that our mental health program has increased” – with the addition of eight new cases since the beginning of April. It means that people are reaching out for help.
One particular area of focus has been “in getting seniors to medical appointments and vaccinations.” Many seniors and clients with mental health concerns have been averse to taking public transit, but can’t really afford to take taxis. With a special grant from the Jewish Foundation, JCFS has been able to ensure that those senior clients are able to be transported safely to their medical appointments.
“There’s less stigma attached to mental health issues” now, Al observed, since Covid has raised awareness of just how much mental health has been adversely affected for so many individuals.

Finally, I asked Al whether there’s anything new to report about a new addictions facility – which has been talked about for years.
He responded that JCFS is awaiting the results of a consultant’s feasibility report on the business aspects of creating a sober-living facility “for Jewish people coming out of (drug) rehab” so that they can learn more recovery skills, and don’t have to re-enter society immediately.
“What we’ve found to be effective is that when people coming out of rehab can practice real world skills for an extended time, their chances for success are much better,” Al observed.
What is envisioned is “a Jewish milieu – not unlike a kid entering Gray Academywhere clinical services will be supplemented by Jewish cultural and spiritual supports,” he said, in closing.

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Nakba exhbit at CMHR now open – here’s what it looks like

By BERNIE BELLAN (Posted June 26)The following press release was sent to me early Friday morning June 26 (Photos supplied by Annie Kierans, CMHR) Nothing that follows has been edited. I leave it to you to form your own opinion:

Winnipeg, MB — June 26, 2026 — The Canadian Museum for Human Rights (CMHR) will open a new exhibit tomorrow that explores human rights violations related to the ongoing forced displacement of Palestinian Canadians.
 
Palestine Uprooted: Nakba Past and Present will be on display in the Rights Today gallery on Level 5 until 2028. Featuring personal stories told through artifacts and video testimonies, the exhibit presents Palestinian Canadians reflecting on their ongoing struggle for human rights. The small exhibit reveals enduring patterns of loss and resilience, helping visitors understand more about this contemporary human rights story.
 
Palestinian Canadian stories are now included alongside many other stories of forced displacement and human rights violations featured in the Museum’s galleries. Each of these stories contribute to our visitors understanding of human rights and help the Museum fulfill its mandate to foster reflection and dialogue.  

Exhibition highlights
Personal stories and artifacts: Experience firsthand accounts from Palestinian Canadians sharing their journeys of displacement and memory through a series of five artifacts. Cases display artifacts like property deeds, house keys, and a traditional Palestinian embroidered dress, accompanied by short videos that deepen understanding of the impacts of displacement.

Powerful artworks: In her painting Bound Together in Gaza, Malak Mattar, a Gazan artist, captures the struggles and resilience of her generation shaped by conflict. Her work pays homage to Guernica, Picasso’s powerful masterpiece depicting civilian suffering during war.

Curfews and Closures, by Rajie Cook, bears witness to life under military occupation during the 2000–2005 Palestinian uprising, when curfews and closures were expanded and further limited basic rights and freedoms.

Cultural heritage: Discover traditional Palestinian embroidery called tatreez. Tatreez motifs and colours are tied to place, family history and regional identity. Patterns are associated with particular towns, villages or areas of Palestine. In this way, tatreez is a form of storytelling: a way of preserving memory, sustaining identity and expressing resilience across displacement and exile.

Poetry and reflection: Engage with Mahmoud Darwish’s evocative verses, inspiring personal reflection on exile, voice, and responsibility. Visitors can take a card containing Darwish’s poem and add a personal note, fostering ongoing dialogue beyond the exhibit.  

Contemporary context: Witness striking images of current events in Gaza and the West Bank, connecting past displacement to ongoing struggles.
 
Quotes:
“No force can silence the truth we carry. Growing up in Canada, my children lived the Nakba through our stories. And now we watch it happen again, live, on our phones. When I see the images coming out of Gaza, I am not watching the news. I am watching my history repeat itself.” -Fouad Sahyoun, a Palestinian Canadian featured in the exhibit


“We developed this exhibit with a clear awareness that Palestinian Canadian voices have too often been marginalized, silenced or spoken over — and that anti-Palestinian racism affects whose stories are heard and whose suffering is recognized. That is why we intentionally centred Palestinian Canadian voices throughout the exhibit.” -Isabelle Masson, Curator of Palestine Uprooted


“Human rights matter precisely when they are inconvenient, when the question of who deserves the dignity of having their rights recognized is genuinely contested. These are the moments where having a national museum for human rights is most important.
 
There are people who believe this exhibit should not exist in its current form. There are people who believe it should have existed sooner. There are people who will visit this exhibit and feel that it does not say enough, and others who will feel it says too much.
 
We have listened to every one of these voices. We have reflected. And we have renewed our resolve to continue the difficult, sometimes contested, and often controversial work of building understanding about human rights. We are a museum grounded in Canada’s human rights framework, whose mandate requires us to bear witness to the full complexity of the human story. We are proud to open this exhibit because the story it tells will help achieve that mandate, and because this story belongs in the collective memory of Canadians.”

  • – Isha Khan, CEO
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Nakba exhibit at human rights museum set to open despite mounting criticism

By NOAH STRAUSS (posted June 25) The Canadian Museum for Human Rights’ Nakba exhibit is scheduled to open this Saturday, June 27, despite growing criticism and calls for it to be delayed or revised. The exhibit has sparked public debate in Winnipeg and beyond regarding how it presents the history surrounding the creation of the State of Israel.

Earlier this week, Mark Berlin resigned from the museum’s board. In his resignation letter, he expressed concern that the exhibit presents a one-sided narrative and does not adequately address the experiences of Jewish communities affected by the events surrounding Israel’s independence.

The Nakba, an Arabic word meaning “catastrophe,” refers to the displacement of hundreds of thousands of Palestinians during the 1947–1949 conflict that followed the creation of the State of Israel. Critics of the exhibit argue that it focuses primarily on Palestinian displacement without sufficiently acknowledging the broader regional consequences of the period.

Some Jewish advocacy groups also point to the experiences of Jews who left or were expelled from several Arab and Muslim-majority countries in the decades surrounding Israel’s creation. Estimates suggest that between 850,000 and 950,000 Jews left or were displaced from countries including Iraq, Egypt, and Yemen, under a range of circumstances including persecution, expulsion, and confiscation of property.

In his resignation letter, Berlin, a faculty member at McGill University specializing in human rights law, wrote, “Telling the story with a one-sided perspective chosen by the museum serves to deepen division and contributes to further hostility toward Jews in Canada.”

Following his resignation, CIJA President Noah Shack released a statement saying, “The resignation of the museum’s only Jewish board member is a clear indictment of the museum’s handling of the controversial ‘Nakba’ exhibit.”

The exhibit’s VIP opening is expected to include invitations to representatives from all three levels of government. Winnipeg Mayor Scott Gillingham had initially been invited but later declined following discussions with representatives from the Jewish community, including CIJA Manitoba Vice President Gustavo Zentner and Jeff Lieberman, President and CEO of the Jewish Federation of Winnipeg.

Members of Winnipeg’s Jewish community are also planning a peaceful rally outside the museum on Friday at 5 p.m., according to organizers.

The Canadian Museum for Human Rights is expected to release a formal statement ahead of the exhibit’s opening.

(added June 26) To see interviews that Bernie Bellan conducted with Isabelle Masson, curator of the “Palestine Uprooted: Nakba Past and Present” exhibition at the Canadian Museum for Human Rights (CMHR) in Winnipeg and Isha Khan, CEO, CMHR about the exhibit go to curator of exhibit and CEO interviewed

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Jewish Child and Family Service helped over 1800 families in 2025

Clockwise from top left: JCFS CEO Al Benarroch, outgoing Board Chair Elena Grinshteyn, incoming Chair Harley Abells, Treasurer Michael Schacter

By BERNIE BELLAN Jewish Child and Family Service will be entering the 75th year of its existence in 2027.

With a budget over $4,300,000, JCFS is also the largest beneficiary of funding from the Jewish Federation of the 12 Winnipeg Jewish community agencies that are beneficiaries of the Federation. (To see a list of the 12 agencies go to Funding for Beneficiary Agencies.)

Its impact has grown over the years as JCFS has expanded its horizon, continually adding to the many services it provides. During the JCFS’s Annual General Meeting, held in the Seniors’ Lounge of the Asper Campus on Tuesday evening, June 23, the important role that JCFS plays in the lives of so many members of the Jewish community – also a significant number of non-Jews as well, various speakers cited the many ways in which JCFS has continued to have such a huge impact.

With total revenues of $4,325,160 in fiscal year 2025 (which ended March 31, 2026), but slightly fewer expenses, JCFS not only delivered a wide gamut of services, it managed to deliver those services without incurring a deficit in 2025, despite some significant financial challenges.

As outgoing Board Chair Elana Grinshteyn observed, JCFS had to navigate some major reductions in funding, including a cut in funding from the federal government to the tune of $100,000, plus the loss of funding from the Claims Conference, which had provided support for Holocaust survivors.

Yet, despite those setbacks in funding, Grinshtein reported, “Together, we insured that services remained intact.

“We increased access to interest free loans,” she noted, “doubling” the amount that had been allocated in 2024.

And, amidst the ever-increasing demand for services, “JCFS has continued to navigate space limitations,” Grinshteyn noted. (I should note that as far back as 2019 I reported in an interview I had conducted with JCFS CEO Al Benarroch about the JCFS’s dire need for more space. Here is an excerpt from what Benarroch had to say about the JCFS’s need for more room back in 2019: “…we’ve been looking for roughly 3,000 more square feet of space. We have a footprint right now of roughly 5,000 square feet for over 40 staff. We’ve given up a board room here. It’s been taken over by older adult service staff. We have a conference room which is adjacent to the board room; we’ve moved two staff in there.

“Yesterday I gave up my office for the entire morning so that staff could interview clients.

“We need to relieve the pressure we’re facing right now – yet alone plan for expanding and growing.

“Whatever space we’d be looking at would be temporary. It’s now 22 years that we’ve been in this facility. The campus has taken over squash courts, it’s taken over a museum – internally, to accommodate the growth in services. Maybe it’s time now to look at growing outside this building…”

As the saying goes: “Plus ça change, plus c’est la même chose.” (That’s me, trying to impress.)

While I tried to take notes during Al Benarroch’s CEO report, I realized following his remarks that there was so much important information conveyed, also a slew of statistics, that it might be more helpful to reprint a good portion of what he said verbatim, so I asked Al to send me a copy of his remarks. (That’s one of the nice things about writing on a website. There’s an infinite amount of room to print the kind of stuff that nerds like me pretend to read.)

During his CEO’s report, Benarroch enumerated the many challenges JCFS encountered in 2025.

Among those challenges, Benarroch noted, were:

• The rising and high cost of living

• Food insecurity

• Housing issues

• Our aging population demographics

• The complex needs of our newcomer families

• The increasingly complex needs in mental health & youth mental health

Yet, despite all those challenges, Benarroch said, “As always… we rose to meet those head on, and with the support of our community.”

In particular, Benarroch cited the support of the Jewish Federation, which contributed $948,800 to JCFS in 2025. (The largest portion of JCFS funding, by the way came from the Province: over $1,100,000.)

Fundraising also played a significant role in contributing to JCFS revenues, with almost $700,000 raised through that route, including direct donations of over $320,000 and bequests over $40,000.

As Benarroch noted, “Every year, we look forward with hope that it will be a quiet year.

“Well, if that’s the case, we are in the wrong business.

“We happen to be in the reflect, respond and pivot business.

“This is the nature of the human existence.”

Benarroch went on to add some more statistics about how JCFS played such a pivotal role in the lives of so many people. In 2025 JCFS:

• Served 1,800 client households – impacting almost 5,000 people.

• Assisted 15 foster children.

• Served 70 families in Child Welfare….

“But what is even more important is that we assisted 90 children that remained at home with their families,” Benarroch said.

The year 2025 also saw the inauguration of what is known as the “Asper Empowerment Program”, through which:

• 311 clients were assisted  (including Passover Assistance)

• $80,000 was disbursed in financial assistance

• Over $20,000 was given out in interest-free loans.

• 6,500 kg of food were disbursed

In the area of mental health and counselling services, Benarroch noted that JCFS:

• Supported over 50 adults with mental health challenges

• Our Friday Mental Health Wellness Group participants took part in 22 group activities or outings

• We support some 20 individuals and families impacted by addictions through individual and group services.

• We delivered almost 1,100 counselling sessions, over half of which were subsidized on our sliding scale.

• We continued to support individuals, families, and partner Jewish organizations with the ongoing emotional impacts of the war in Israel and high levels of global antisemitism.

In the area of support for older adults, JCFS served over 250 seniors including:

• 70 newcomer seniors

• 50 seniors living with mental health differences

• 65 Holocaust Survivors (including celebrating “25 years of our Holocaust Survivor Drop-in Group, a partnership with the Gwen Secter Creative Living Centre.”)

In the area of settlement services, JCFS:

• Welcomed almost 80 new families

• Almost 50 families from Israel, seeking reprieve from the ongoing stresses and pressures of the war.

Benarroch noted that “These families are dealing with the deep trauma of displacement, having lived under constant stress, fear and the ensuing post-traumatic impact, family and parenting challenges as a result, emotional exhaustion, financial strain, and more.

“Thanks to the Jewish Foundation of Manitoba, we hired a trained specialized support worker, with a background in therapy, to help these families cope, adjust, and receive much needed emotional supports.”

Benarroch went on to describe many more initiatives in which JCFS was engaged in 2025, but I want to return to the retirement of Elena Grinshteyn from the Board of JCFS after nine years serving on the Board, including the last two as Chair. Grinshteyn will be succeed by Bradley Abells, who has been on the Board since 2021. In his remarks, Abells noted that he is an actuary at Canada Life and that he first joined the Board when his particular expertise as an actuary proved extremely helpful in helping to solve a problem that had arisen, and he found the experience so rewarding he decided to remain on the Board ever since .

Also on the Board is Michael Schacter, who is returning as Treasurer and who looks the way you’d expect a finance guy to look.

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